Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,816 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,816 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little disappointed not as reliable as other phone I purchased sorry it true”

Helpful Report

Posted 4 years ago

“Purchased three replacement ‘lightening’ electrical leads for use with an iPhone, hence the somewhat none commits review.”

Helpful Report

Posted 4 years ago

“Phone took ages to even be processed/dispatched, had to send an email after it had been 10 days of hearing nothing about my purchase and the item eventually arrived a total of 16 days after I purchased it. That being said the phone is actually great condition and good as new. So I'm happy with the phone itself it was just frustrating that it took so long to arrive.”

Helpful Report

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

“First they took several days from the time I placed my order to informing me that the exact item was not available and offer of alternative - which I accepted. Then the in car phone holder didn't arrive and after a promise to send I still have not received it so had to chase up again yesterday (21/05/19).”

Helpful Report

Posted 4 years ago

“Service was good, phone arrived when I expected it. No issues. Quality of phone was good. Based on this, the score would have been 5. However, I am disappointed with the battery life. The battery health started at 86% which I would consider OK but within 2 days had dropped to 82%. While this is OK, there are times when the battery loses charge very quickly for no apparent reason. I haven't yet had a day when I haven't been able to top up the charge easily and I am concerned that if I can't charge it, I might lose power before the end of the day.”

Helpful Report

Posted 4 years ago

“I am becomming very disillusioned with the service not so Quick Mobile fix provide. I urgently needed a phone, so ordered a i phone 6s, which took 4 weeks to arrive. The phone has now broken and Mobilefix have had the phone for 4 weeks, with no sign of the issue being resolved. I understand the repair is complexed but I am receiving emails that just seem to fob me off for another few days. Its very frustrating and innconvienient. I really hope the issue is resolved soon.”

Helpful Report

Posted 4 years ago

“The phone is OK, but the Battery is a bit iffy.”

Helpful Report

Posted 4 years ago

“Arrived late but was a extremely good quality product .Happy when it eventually came.”

Helpful Report

Posted 4 years ago

Hi, We are glad you are happy with your device. Your order was dispatched within the time frame we advise but we are always working on improving this. Your feedback has been taken on board. Kind Regards QMF

Posted 4 years ago

“Phone was good but delivery was very poor had to wait 12 days before I got it .”

Helpful Report

Posted 4 years ago

Hi Wayne, We are very sorry you have experienced a 1 day delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 4 years ago

“Delay in dispatch, poor communication”

Helpful Report

Posted 4 years ago

HI, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 4 years ago

“Mazeda Akthar QMF ID: ID228294 I am very pleased with my purchase and would 100% recommend.”

Helpful Report

Posted 4 years ago

“Phone has come as described but it certainly wasn’t quick in getting to me”

Helpful Report

Posted 4 years ago

Hi Stephen, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 4 years ago

“Phone received and is in really good condition, delivery was far longer than expected”

Helpful Report

Posted 4 years ago

“Ordered a good condition iPhone 6S and when it arrived it had a deep scratch right in the middle of the screen which I did not like so asked to return product. It took quite a while on the phone waiting for an operator but when I finally got through they were polite and helpful. I returned my iPhone a week ago as per their instructions and am still awaiting a response from them for a replacement.”

Helpful Report

Posted 4 years ago

Hi John, We are sorry to hear about the fault with your device. A member of the team has been in touch with you to get this issue resolved. If you have any further questions please get in touch with us. We apologise for any inconvenience this has caused. Kind Regards Quick Mobile Fix

Posted 4 years ago

“Took longer than expected to arrive but the phone is as expected so far.”

Helpful Report

Posted 4 years ago

“The quality of the products that they sell is 100% can’t nock them in any way, As for there delivery I think the matey must walk it to your door,they need to rethink the way they send out the items they r selling”

Helpful Report

Posted 5 years ago

Hi Brian, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“I would have given 'good' but for the fact you ha some delivery issues. Instead of receiving my phone after seven working days I received it after 12.”

Helpful Report

Posted 5 years ago

Hi Chris, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Telephone was in acceptable condition but not pristine condition. But overall ok although arrived a week later than expected”

Helpful Report

Posted 5 years ago

Hi Keith, We are very sorry you have experienced a slight delay with dispatching your order. If you are not happy with the condition of your phone then please email us. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind Regards. Quick Mobile Fix

Posted 5 years ago

“Product acceptable but longer delivery time than stated or expected”

Helpful Report

Posted 5 years ago

Hi Tracey, We are very sorry you have experienced a one day delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,816 reviews