Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely would recommend quick fix mobiles the phone came in fast dilivery and was in great condition”

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Posted 6 years ago

“Phone was in superb condition all boxed with accessories , which is what wanted .”

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Posted 6 years ago

“Highly recommend this company i bought phones over the past 4 years and never had trouble with them . great at cumtomer service”

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Posted 6 years ago

“Product was not as described. Returned item for a refund....was told money back within 30 days. Guess what?....31 days and still no refund 😡 Was told someone would ring and speak to me about why it’s taking so long...surprise surprise no phone call 😡”

Helpful Report

Posted 6 years ago

Hello, We are sorry to hear this. A member of the team is reviewing this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Product description said ‘GOOD’, but it looked like the phone case lost the fight against a shotgun. I also had to replace the Home Button and have now lost the Touch ID capability.”

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Posted 6 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Brought my daughter an iPhone from here for xmas. So far shes having no problems with it. She loves it. The phone was on excellent condition no marks looks new. I was recommended by my dad to have a look at this website. Thank you”

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Posted 6 years ago

“Great service as always”

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Posted 6 years ago

“Order was received on 10th working day, although there was a lot of confusion with customer service about when it would come, receiving little or no information re the status of the order. One person I spoke with, Adam, however was very very helpful. Product is as described on website, in good (next to perfect condition). Would recommend to a friend.”

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Posted 6 years ago

“Speedy delivery and tip quality items highly recommend”

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Posted 6 years ago

“Overall I’m happy as I managed to get a decent price for selling my mobile. The process was arduous though as - initially they took over £100 off for minor marks - I demanded my Mobile back and they claimed another engineer reviewed it and gave less money off - complained again and finally got the right outcome These guys are chancers like the rest of this market but I haggled to get right price. Rest of process sending in and package bag are good.”

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Posted 6 years ago

“Was very pleased with the condition of the iPad. Not a scratch on it. My kid loves it. It really is just like new.”

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Posted 6 years ago

“It took nearly a month to receive the phone. I ordered the phone on the 28/1 and only received it today 25/2/2019. My order ID is ID216656.”

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Posted 6 years ago

Hi We are sorry to hear your order has not yet been dispatched. We dispatch orders within 7 working days but most orders are dispatched quicker than that. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“DO NOT TRUST THIS COMPANY! Ordered two mobiles on the 11th December, never delivered, never responded to emails and queued on their phones for over an hour to say they would call me back but never did. Have since cancelled my order in January and they have still not refunded my money. They promised it by a certain date and never delivered. I am now taking action against them as despite further promises from them, still no refund. They are the worst company i have ever dealt with. Good luck to anyone who deals with them and seriously look into the reviews as they hide all the bad ones - i found them too late but i will post a review and get all my friends to post bad reviews every day until i receive my money back!”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Good quality and fast delivery!”

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Posted 6 years ago

“Great phone , excellent condition, they could reduce the 10 day delivery but was delivered well.”

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Posted 6 years ago

“Great product, good delivery.”

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Posted 6 years ago

“First class service, would recommend to anyone and will be using them again”

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Posted 6 years ago

“Received my iPhone 5 quickly and as expected.”

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Posted 6 years ago

“Terrible service. I ordered an iPhone 8 which never got delivered even after 3 weeks. Looking at the reviews seems like its a hit or miss with these guys. Either you get what you ordered or you are on the other end of the spectrum. Unfortunately I was on the other end of the spectrum. My phone never arrived and I have now requested a refund which apparently will take 30 days to process. For something which was never dispatched and the order never fulfilled, not sure why the refund processing will take 30 days. Quite ridiculous in this day and age. I ordered something from Amazon and even deliveries from the US and China took less time to arrive.”

Helpful Report

Posted 6 years ago

Hi Ali, We are sorry about this delay with your order. This has been cancelled and you will be refunded in the timeframe advised. We apologise for any inconvenience this has caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“THE worst service you could ever (wish) for. They deny having received the phone for as long as is humanly possible and it's only when you threaten action your phone suddenly appears weeks later. My hunch is it's a 1 man outfit. QUICK it definitely IS NOT!”

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Posted 6 years ago

Hi Graham, We are sorry to hear you feel this way. Unfortunately this is incorrect, your device was logged in by our returns department and repaired in a few days. Your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews