Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting on the phone and being caller 24 in the the line is not my idea of customer satisfaction,and the quality of the good phones are not good.overall not a good company”

Helpful Report

Posted 7 years ago

Hi Barry, We are sorry you are having difficulty trying to contact us over the phone. Our phone lines could be very busy at certain times of the day. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“I was sent the wrong grade phone and haven’t received a returns label yet”

Helpful Report

Posted 7 years ago

Hi Maddy, Please check your emails as we have confirmed that you received the Grade phone you ordered. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“My Sons Mobile broke within a weak, I took it to Apple to be tested and they advised it was an Antenna fault, now I am receiving no reply what so ever from my e mails for a refund, I have a very disappointed Son, Trading Standards is the first port of call the second one is a visit to the Shop In person, looking forward to that one.”

Helpful Report

Posted 7 years ago

Hi Mark, We are sorry about the fault with your device. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We have not received any emails regarding your order. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“After a week of constant calls and emails, my phone STILL has not been dispatched an I get the same answer every time I call or email "Due to delays your phone will be dispatched on Friday."- Complete Rubbish! What kind of delays are these to keep my phone for 3 weeks? It's got to the point where my Mother has gotten involved and they say the same thing about the situation. I don't understand how this company is still running but it's horrible and they need to fix it quickly. They will reply to the telling me to email them about it as well, all the while knowing I've been emailing them about it and not getting any responses anymore. Disgusting. Going to call in AGAIN about it because I want my phone NOW! Order ID217773 Olivia McKenzie-Campbell”

Helpful Report

Posted 7 years ago

Hi Olivia, We are sorry to hear about the delay with your order and that you are not happy with our service. A member of our team will respond to your email enquiry within 24 hours to resolve your issue. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“iPad arrived in good order, works as it should and is in like new condition, arrived with everything needed in the box, would buy from here again”

Helpful Report

Posted 7 years ago

“Fast delivery. No complaints.”

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Posted 7 years ago

“Delivered promptly. iPad works great. Very pleased. 2nd time we have used this company”

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Posted 7 years ago

“Very quick delivery and the phone was has exactly advertised in good condition”

Helpful Report

Posted 7 years ago

“Sold me a phone that’s battery only lasts an hour at most absolutely disgusting as this was a present for my son”

Helpful Report

Posted 7 years ago

Hi We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone arrived with in the time limit and was in good condition. My son is very happy with the phone.”

Helpful Report

Posted 7 years ago

“Easy to use website. Fast delivery. Great customer service. Definitely recommend this company”

Helpful Report

Posted 7 years ago

“Ordered iphone 7 in pristine condition which I received on time thankfully as it was a Xmas present.seen no better price anywhere else.top volume button was slightly worn but that was not really a problem. No dealings with customer service as I was happy with everything and daughter is happy with the phone with no problems.”

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Posted 7 years ago

“Brilliant service”

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Posted 7 years ago

“Very happy with QMF , have had 4 or 5 mobiles from them over the years , would highly recommend !”

Helpful Report

Posted 7 years ago

“AVOID AT ALL COSTS Ordered phone and cancelled next day as mine started working again, they took my money out and told me to wait 30 days. Have spoke to trading standards and they are in breach of their contract!!! It’s 14 days not 30. I will be posting everywhere to stop these rogue traders and please do not use an automated reply. Many thanks”

Helpful Report

Posted 7 years ago

Hello, Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone was delivered on time in fact before time and was as described Granddaughter very happy with it A Hamilton”

Helpful Report

Posted 7 years ago

“This is my second purchase of a refurb phone. It was quick and easy; the first phone was inexpensive and met my needs. It eventually ran out of battery power and I bought another just the same 3 years after the first. It will also eventually run out of power but again, it meets all of my needs for my relatively low level of usage.”

Helpful Report

Posted 7 years ago

“Terrible order a phone been waiting a week longer they haven't even dispatched it. Do not use this it'll put you in trouble and you would have to wait to get your money back. They said I would come but it hadn't been dispatched this is nothing less than lying to me why say it'll come when not dispatched. Please don't use this is a terrible company who don't really have the phones or anything and all the company does is make our lives harder and make our days more stressful for your sake do not use this company and spread the word.”

Helpful Report

Posted 7 years ago

“AVOID THIS COMPANY. I bought an iphone from Quick mobile fix that was faulty in OCTOBER and they still HAVE NOT REFUNDED me after countless emails and phone calls. Utterly ridiculous.”

Helpful Report

Posted 7 years ago

Hello Rhiannon We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Very good. Would purchase again”

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Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews