Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad customer service. I ordered headphones 16 days ago and they still haven't been dispatched. At no point there was proactive update from Quickmobilefix about a possible delay. When I double checked via email, I would typically get an automated response after a day followed by another email that would not answer any of my questions but instead quote general information such as: they attempt to deliver as fast as possible etc. Or they would double check my adress although the item was no where near to being dispatched, as I found out later. I wasted so much time on time, incredible. Would not recommend them to anyone.”

Helpful Report

Posted 8 years ago

Hello, We are sorry you did not receive your order. In a case like this we would offer a replacement or a refund, however, you have requested a refund and this has been processed, the funds should appear in your account in the next 48 hours as the refund was completed yesterday. If you have any questions or inquiries please contact us on customersupport@quickmobilefix.com. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 8 years ago

“Reliable service. Product as advertised. Good communication when delayed.”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“good, quick service with up-to-date e-mails”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great phone great delievery”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Two months one week ago brought phone and after being sent broken phone twice I was promised a replacement and guess what still not received. Worst service ever had every excuse under the sun, courier issues, item being processed etc etc, you name it I've had every generic email going, offered to pick it up today but apparently its a online service only and they don't do pick ups, this has to be a con to many people complaining. 137270”

Helpful Report

Posted 8 years ago

Hello Kelly, Your replacement order is being processed and will be dispatched shortly. We will email you with your tracking number. Unfortunately, we do not have a collection point, we ship all orders via courier. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 8 years ago

“2nd time getting a phone from these guys......what can I say but good quality and fast delivery. I'm sure my next phone will be off them aswell.”

Helpful Report

Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very happy with my refurbished iPhone, basically feels like a new phone. Delivery took a while because of high demand for that particular phone but I was emailed with an explanation & apology with a new ETA. Would definitely recommend QMF to others.”

Helpful Report

Posted 8 years ago

Hello Tom, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Efficient service - good communication and good price.”

Helpful Report

Posted 8 years ago

Hello Beverly, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Everything advised on email's happened and phone purchased is exactly what I ordered and wanted. Previous reviews made me worry but you have to speak as you find and good I would use again. Have a little worry about the battery life on this mobile as charge goes quickly, but need to see if this is a Samsung 6 issue rather than just this particular mobiles' fault first.”

Helpful Report

Posted 8 years ago

Hello Elizabeth, Thank you for your review, we are so happy you are pleased with your order! If you are concerned about the battery life on your device, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com, as this will be covered by your warranty! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Please read this complaint before ordering anything on this website. This company's service is extremely poor. I ordered a iphone 6 in pristine condition and paid for it. They said that it will be delivered within 2-3 days. Nothing was delivered after 5 working days. I complained about it and asked for a full refund which they acknowledged, they will do so within 7-10 working days but DID NOT refund me the FULL amount. Actually after 15 working days, they STILL HAVE NOT REFUND me a penny. Not only did they breach the terms on refund, they have completely ignored my REFUND. They are called day-light robbers. Their phone number is always engaged and busy. Service is very poor. Please do not do any business with this company. I would not even give them one star review!”

Helpful Report

Posted 8 years ago

Hello Claire, I am very sorry for the delay you experienced, and I can confirm your order was cancelled and refunded on 02.02.18. If you have any questions regarding your refund, please email customersupport@quickmobilefix.com. Kind Regards, Quick Mobile Fix

Posted 8 years ago

“I was initially told my order would be delayed . Hiwever I told them it was for my sons birthday and I received it that day”

Helpful Report

Posted 8 years ago

Hello Angela, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I sent my phone for repair on the 7th December and am yet to have received my phone. They have been waiting for a part since 22nd December and every time I email they say it will arrive at the beginning of next week or in 3-5days. Customer service is very patchy.”

Helpful Report

Posted 8 years ago

Hello Rebecca, We are very sorry for the delay in your repair, which was due to high demand and the part required was not in stock. A member of the team is looking into this and will be in contact you with an update during the next 24 hours If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Always perfect :-)”

Helpful Report

Posted 8 years ago

Hello Iveta, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Purchased iPhone 6s and it was exactly as stated in pristine condition”

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Posted 8 years ago

Hello Stuart, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Fantastic service. Really was a quick fix. Good value.”

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Posted 8 years ago

Hello Laura, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I received my order promptly. I wouldn’t hesitate to shop with Quick Mobile Fix again.”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Didn't test my repair. Took over 10 working days to re do the repair. Mediocre communication.”

Helpful Report

Posted 8 years ago

Hello, We are sorry there was a delay in repairing and testing your phone, however, we can confirm the repairs and tests were carried out successfully. As you said the phone was not tested, we would like to know if you have any problems. If so, please do get in contact on customersupport@quickmobilefix.com and a member of the team will respond within 24 hours. Apologies for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 8 years ago

“Arrived In Perfect condition. Definitely will be ordering my next phone from them.”

Helpful Report

Posted 8 years ago

Hello Karen, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Prompt delivery Good communication Product as described”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“No problems, did just what it said on the tin.”

Helpful Report

Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews