Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick mobile fix always kept me up to date with emails about my order also when the order arrived it was in the condition that was specified”

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Posted 8 years ago

Hello Ina, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick and easy service and great prices to match!!”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very happy”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good service and communication, would use again.”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good selection”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with our services! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I ordered a phone in jan 20th 3-5 day delivery after 5 days was told would be a further 10 working days so cancelled my order. I am still waiting for a refund was told would be 7 days then had been an error issuing refund so a further 7 days and as of today I still have not got my refund. Rubbish customer service would never buy from them after this experience !!!!”

Helpful Report

Posted 8 years ago

Hello Beverley, I am very sorry for the delay you experienced, and I can confirm your order was refunded today (20.02.18). It now depends on your bank time-frame on how long it takes for the funds to drop back into this account. If you have not received it by the end of Thursday (22.02.18), then please contact your bank for further support as it may be pending. If you have any questions regarding your refund, please email customersupport@quickmobilefix.com. Kind Regards, Quick Mobile Fix

Posted 8 years ago

“This is the third time I have used Quick Moble Fix. Excellent service and products. Would highly recommend them”

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Posted 8 years ago

Hello Patricia, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I sold my old phone to Quick mobile Fix because they offer a bit more than others. I've got the money they promised but I had to wait more than a week to receive it even though they say in the website that they do the transfer within 24 hours of receiving the phone. I had to call them several times to ask for the status of my order. They received the phone on the 2nd and I got paid on the 9th. It's not a big issue but I thought I should be honest wit my review.”

Helpful Report

Posted 8 years ago

Hello, I can confirm we received your device on 02.02.18 and paid you the next working day which was 05.02.18. We are very sorry you encountered a slight delay due to the weekend. We are only able to pay you once we receive your device and test, making sure it is working and in the condition stated. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Apart from the fact that my order was over a week late, the id at least keep me up to date on its progress. All obligations were fulfilled an at a very reasonable price.”

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Posted 8 years ago

Hello Tony, Thank you for your review, we are so happy you are pleased with your order! Refurbished phones are dispatched 5-7 working days after payment is made, then delivered to you the next working day. We can confirm your device was dispatched on the 7th working day. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Does what it says on the tin.... no fuss quick reliable service”

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Posted 8 years ago

Hello Stevie, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick & easy to set up and sell my phone but did have to chase them about receiving payment into my bank account.”

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Posted 8 years ago

Good morning, Thank you for your review. We can confirm we received your device on 31.01.18, and paid you for your device on 02.02.18. This took slightly longer than usual as your device was delivered in a late delivery, and we are very sorry for the delay. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick response and updated continually”

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Posted 8 years ago

Hello David, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Bought iPhone se and very happy with service and delivery. Would use them again”

Helpful Report

Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very satisfied thank you. Will definitely use again.”

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Posted 8 years ago

Hello Kathleen, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“This iPhone is more up to date for me , my old phone just wasn't doing the job for me”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“My friend and his partner could not tell it wasn’t brand new, will be using you again. Highly recommend, fast delivery, and 100% quality and a very good price compared to other sites. Brilliant!!”

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Posted 8 years ago

Hello John, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Brilliant service and fantastic product , you get what you pay for, would recommend!!”

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Posted 8 years ago

Hello Gareth, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“It took nearly a week to tell me that they didn't have the phone I ordered, which they said were in stock when I placed my order. I rang them to tell them I was going away and that the phone was for the person I was going to visit. Which delayed my travel.”

Helpful Report

Posted 8 years ago

Hello Peter, Refurbished phones are dispatched within 5-7 days, and your order was dispatched on the 6th day (31.1.18). We were able to send you to the device on the 5th day (30.01.8) however we were waiting for your confirmation. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind Regards, Quick Mobile Fix

Posted 8 years ago

“Phone delivered as stated and works fine”

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Posted 8 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“My iPad was sent for repair and I had it back within 7 days. Excellent service cannot fault. Keep it up”

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Posted 8 years ago

Hello Tony, Thank you for your review, we are so happy you are pleased with your repair! Kind regards, Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews