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Quick Mobile Fix Reviews

3.2 Rating 6,835 Reviews
55 %
of reviewers recommend Quick Mobile Fix
3.2
Based on 6,835 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025
Mogthb
Quick Mobile Fix 5 star review on 3rd September 2025
Sri
Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
4
Anonymous
Anonymous  // 01/01/2019
Happy with product quality at good price and very prompt delivery.
Helpful Report
Posted 8 years ago
Good afternoon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
quality product as described, excellent price and good delivery, all as advertised.
Helpful Report
Posted 8 years ago
Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Phone was received in good condition and for a reasonable price and it is good you are able to do monthly payments.
Helpful Report
Posted 8 years ago
Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Complete waste of time. Contacted quick fix and asked if i posted my HTC u11 in for a screen replacement that it would be completed within 24-48 hours. After received my phone and trying a screen on that i was told wasn't compatible that they ran out of parts and the new parts would be in the following week. Waited till the day they told me the parts would be in and contacted them to make sure all was going to plan. It was not. I was then told the parts where due in the next day. Contacted first thing the next morning and quick fix again assured me the parts would be in later that day. Mid day came i contacted quick fix yet again and asked if the parts had arrived. I was then informed the parts wouldn't be in until the first week of March. Cancelled got my refund and phone back after not having it for two weeks. Now that my time was completely wasted i have my phone back. Still with the original smashed screen. Awful experience
Helpful Report
Posted 8 years ago
Hello Faith, We stock parts for all repairs we advertise on our website. We also have parts delivered twice a week from our suppliers and this ensures we hardly ever run out of stock. 99% of devices we receive are repaired within 24-48 hours. In the rare occasion we are out of stock of a part we notify you by email and update the notes on the "Repair Tracker". You have the option at this point to cancel your order or wait based on the timescale provided. You requested to cancel your order and we have issued a refund. We are very sorry for any inconvenience this has caused you If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
I ordered an iPhone 7 plus 128g. They emailed me the day after I paid that the color was not available and I could exchange it for the red one. I emailed back I need the phone asap but want it the color I ordered and next time they should tell you the color is not available before ordering. They have been very quick in responding and providing excellent support and phone has been dispatched the same day as per information on website.
Helpful Report
Posted 8 years ago
Hello Frederica, I can confirm the device you ordered has been dispatched today. We normally dispatched refurbished devices within 5-7 working days, and this is the 3rd working day. As you live in Dublin, it may take 3-5 working days to arrive. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Late arrival screen proud of the frame with rough edge, condition A1 so not to displeased.
Helpful Report
Posted 8 years ago
Good morning James, Thank you for your review. Refurbished phones are dispatched within 5-7 working days as stated on our website, and your device was dispatched on the 7th working day. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Bought a phone which’s is ideal and as described. Bit slow in getting it but they do say can be about a week before it would be posted
Helpful Report
Posted 8 years ago
Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Supplied the product I wanted on time and value for money
Helpful Report
Posted 8 years ago
Hello Carl, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Excellent service, hassle free buying, peace of mind and definitely five star service. Professional service they deliver their promise and no regrets.
Helpful Report
Posted 8 years ago
Hello Edna, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Ordered an LGk4 case, but when it came it was nowhere near the right size
Helpful Report
Posted 8 years ago
Hello Diana, Customer support has emailed you requesting a contact number, as they would like to discuss this issue with you. When it is best for you, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Great phone and excellent service.
Helpful Report
Posted 8 years ago
Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Everything they are lying cheats who don’t repair phones, take your money and take months to refund you
Helpful Report
Posted 8 years ago
Hello Carolyn, Customer support has left you a voicemail and emailed you to discuss your order with you. When you can, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Ordered phone on the 11th January and wasn't told that the phone was out of stock until the 21st January, 10 days after I placed the order bearing in mind they claim to dispatch items in 5-7 days. As I desperately need a phone I accepted the other colour I was offered on the 21st and they said it would be dispatched in 1 day and be with me the next. I am still waiting for the device now but I haven't been told if it has even been dispatched in an email as said to happen.
Helpful Report
Posted 8 years ago
Good morning, I can confirm that your device has been dispatched and will be dispatched tomorrow (26.02.18). Customer support have tried to call you but could not get through to you, so have left a voicemail and emailed you with your tracking number. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Quick does not apply to the time it takes to dispatch an order. From the minute I received the phone it is just problem on top of problem, everything from the charging to its general operation. Now Im looking at being out a phone at least another two weeks while it is being sent back for a replacement.
Helpful Report
Posted 8 years ago
Hello Siobhan, We are very sorry to hear this. I can confirm that customer support emailed you yesterday, advising you to send it back to us so we can exchange the device for you. Refurbished phones are dispatched 5-7 working days after payment is made, then delivered to you the next working day. I can confirm you placed your order on 23.01.18 and we dispatched it on 01.02.18, which was the 7th working day. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix
Posted 8 years ago
Brilliant phone very pleased with it . Thank you.
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Posted 8 years ago
Hello Alison, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Very impressed with the postal set up turn around time great job great price thank you
Helpful Report
Posted 8 years ago
Hello Richard, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Quick and reliable service, no messing around, paid what was promised for my phone
Helpful Report
Posted 8 years ago
Hello Tatsiana, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Good product,
Helpful Report
Posted 8 years ago
Hello, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Order was delayed by a few days but they kept me updated so no real issue. The phone itself was as described a few marks but nothing bad and works perfectly.
Helpful Report
Posted 8 years ago
Hello Roger, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Efficient in processing the order but not so quick getting the money to me. However, I must say I’m impatient, took a week.
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Posted 8 years ago
Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix
Posted 8 years ago
Quick Mobile Fix is rated 3.2 based on 6,835 reviews