Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous company to deal with. 27 days still waiting on a phone with emails telling me it will be dispatched 24/48 hrs. That was 3 weeks ago and 2 weeks ago !! Never buy off this site because the stress of constantly emailing back and forth with absoloutle no resolve only more lies is actually unbearable. They do not care if you get the product but they make sure to take the money. I am looking into taking legal action at this stage , they have broken so many consumer laws with absoloutle no regard !! Terrible women working in that company and full of lies. Joke of a company.”

Helpful Report

Posted 6 years ago

HI Maxine, We are very sorry we have experienced a delay with dispatching your order. Our customer service team have updated you with a timescale for your order to be shipped. We are working to resolve this for you. Apologies for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 6 years ago

“Good price. Kept informed of delivery times.”

Helpful Report

Posted 6 years ago

“This is a very bad service, I put an order for an iPhone and did not receive any feedback for dispatch even after 2 weeks. They argue for a policy of 10 working days at the maximum for any delay. They don't have any systematic process to follow the orders of the customers so by the nebd you need to wait endlessly unless you call. I waited 35 minutes on the line que until someone answered me. When I asked for a refund they said it takes 14 working days to refund. This means locking the payment for more than 6 weeks before it is released back to the customer. I don't recommend them to anyone.”

Helpful Report

Posted 6 years ago

Hello. Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 6 years ago

“This is a very bad service, I put an order for an iPhone and did not receive any feedback for dispatch even after 2 weeks. They argue for a policy of 10 working days at the maximum for any delay. They couldn't give any reason why my order was ignored. They don't have any systematic process to follow the orders of the customers so by the nebd you need to wait endlessly unless you call. I waited 35 minutes on the line que until someone answered me. When I asked for a refund they said it takes 14 working days to refund. This means locking the payment for more than 6 weeks before it is released back to the customer. I don't recommend them to anyone.”

Helpful Report

Posted 6 years ago

Hi Thaer, Can you please check your email as we have resolved this issue for you and contacted you within 24 hours that we advise. Kind Regards Quick Mobile Fix

Posted 6 years ago

“The quality of the products that they sell is 100% can’t nock them in any way, As for there delivery I think the matey must walk it to your door,they need to rethink the way they send out the items they r selling”

Helpful Report

Posted 6 years ago

Hi Brian, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Scammers!! Took my money months ago, no christmas present for my son. We are at the end of April, no present, no refund. Next time i'd rather set fire to my money”

Helpful Report

Posted 6 years ago

Hi Rich, We are sorry to hear you are unhappy with the service. A member of the team sent you an email regards to your order and refund. If you have not received this please do get in contact and a member of the team will be happy to help you. Kind Regards Quick Mobile Fix

Posted 6 years ago

“ID 212544 wHERE IS MY REFUND BEEN ON HOLD TODAY FOR 27 MINUTES NOBODY DOES ANYTHING ABOUT THE AMOUNT YOU HAVE TAKEN FROM MY ACCOUNT”

Helpful Report

Posted 6 years ago

Hi David, We are sorry to hear you are unhappy with the service. A member of the team sent you an email regards to your order and refund. If you have not received this please do get in contact and a member of the team will be happy to help you. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Phone in great condition, works well. Thanks”

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Posted 6 years ago

“Phone as expected.”

Helpful Report

Posted 6 years ago

“Very good service received. Brilliant phone works perfect”

Helpful Report

Posted 6 years ago

“Ordered IPhone 7 with full package on 17 March2019, Received phone 5 weeks later and am still waiting for lightening headphones and adapter even though I have been given assurances by two members of staff that they would be sent out immediately. Customer care is definitely not a priority in this situation”

Helpful Report

Posted 6 years ago

Hi Sharon, We are sorry to hear that this has not yet been resolved. A member of our team will be in touch with you with an update. We apologise for the inconvenience this has caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Thanks... son seems to like it and no problems so far”

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Posted 6 years ago

“Good service, s”

Helpful Report

Posted 6 years ago

“Avoid. Ordered a IPhone X. The estimate dispatch days came and went. Gave them 3 chances as their communication is very responsive to emails. After 3 weeks, I gave up and cancelled the order. Glad I paid with credit card as I could get money back easier that way. Went to music magpie and got better phone (XR) for a small amount more and it arrived a few days later.”

Helpful Report

Posted 6 years ago

“Immaculate phone, delivered on time.”

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Posted 6 years ago

“Great service! Easy to order, choose the phone you want, the right memory and condition and the rest is easy! Your phone is delivered securely with a full 12 month guarantee!”

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Posted 6 years ago

“Waited some time on receiving my order, but it was worth the wait.”

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Posted 6 years ago

“Everything as described and best value to be found”

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Posted 6 years ago

“Ordered an iphone 7plus rose gold in Excellent condition. Arrived in 9 days in good condition and worked fine. Wasn't contacted about when the phone was coming until the night before and didn't know when it was coming or if it even was so was hoping for more updates.”

Helpful Report

Posted 6 years ago

“The Phone come in 10 days. It was orderd in good condition however it has scratches on the screen. Other than that the phone works perfectly fine. Thanks”

Helpful Report

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews