Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery.”

Helpful Report

Posted 7 years ago

Hi Sarah, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hi Sarah, Thank you for your review, we are so happy you are pleased with our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“AVOID AVOID AVOID Dreadful company to deal with. After waiting for my phone to be despatched for eight days and couldn’t wait any longer, so I cancelled my order. Still no refund after waiting 19 days. They are quick enough to take your money but getting a refund is a very different matter - like getting blood from a stone. Do yourselves a favour and shop elsewhere - you don’t have to take my word for it, just read other reviews on here to get an idea of how dodgy this company are, and how Man people are having to claim their refunds back from their credit card company or Paypal.”

Helpful Report

Posted 7 years ago

Hi Sarah, We are sorry to hear this, we do process refunds within 10-14 working days, however, this has now been processed and you have received an update via email.. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“fast delivery-product excellent.no problems.”

Helpful Report

Posted 7 years ago

Hi George, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I really don't want to give even 1 star for this company. I bought a refurbished mobile off them in March 2018 costing £199.99. By April it had a fault where the screen had gone blank. I returned it in April asking for a repair or replacement. They had my phone for 3 and a half weeks before returning it to me. I opened it up to find a massive crack in the screen. I phoned them up and they picked it up the following day. I informed them that I needed my phone by June 8th 2018 . They said it would be a priority. As if today, June 6th, I still have not got my phone back. The customer service staff are shocking and treat you like an imbecile. I certainly will not recommend this company to anyone”

Helpful Report

Posted 7 years ago

Hi Laura, We are sorry to hear about the fault with your phone. We received your phone on 02.06.18 to repair. We do aim to repair within 24-48 hours although it's not a guarantee. It can depend on the repair that needs to be carried out and the damage to the device. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I ordered a phone on 19.05.2018 and received it two weeks ago but it was locked to the network.( on website it states unlocked) I call them next day ( it's take me quite while to get through, line busy) I have been told some one will get back to me but no luck. I had to call them very next day and I been told to return it to them. After a few days I call them again ( I have to wait quite a long time) they said they have received it yet even though I posted 5 days ago.i call them again today, they said I have to give them my gmail and Samsung accounts details. But I forgot my new gmail and Samsung account details. And you can't even talk to the main persons who actually dealing with your phone. All calls goes to customer service and if you are lucky you will get through but you have to wait at least half an hour Terrible...😡😡. Still I have not received my phone and I'm not sure what will happen. I rather pay extra and get better services. Today 06.06.2018 and im still waiting for my phone”

Helpful Report

Posted 7 years ago

HI Zubayer, We are sorry to hear about this. I can see that once spoken to you we have kept you up to date with proceedings including receiving the item later due to bank holiday weekend and waiting for account details from you. We have since processed the replacement and this is due for dispatch within 48 hours. We do apologise for the inconvenience this has caused you. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“No problems. whatsoever. Product was exactly what it was advertised as.. Prompt delivery”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent Service”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Speedy, quality service, very happy with purchase to date.”

Helpful Report

Posted 7 years ago

Hi Kim, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived in good time. Fully boxed as new with all accessories you would get as new! Highly recommend buying from this site. Great service and product choice 👍👍”

Helpful Report

Posted 7 years ago

Hi Craig, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good mobiles”

Helpful Report

Posted 7 years ago

Hi Tiago, Thank you for your review, we are so happy you are pleased with your phone. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

Hi David, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Battery does not hold charge for very long. The response to my querying this was inadequate. The screen also broke when I dropped it - yes I realise dropping it is not a good idea but I have never had a screen break in 10 years after being dropped. This leads me to suspect that there was an existing weakness.”

Helpful Report

Posted 7 years ago

HI Liga, We're sorry to hear about the fault with your device. We have sent out an email that should help. If the problem persists you have a 3 months battery warranty with us. Kind Regards, Quick Mobile FIx.

Posted 7 years ago

“Currently no signal on phone had to have a new antenna put in cost me £45”

Helpful Report

Posted 7 years ago

Hi John, We're sorry to hear about the fault with your phone. Your phone comes with a 12 month warranty which would have covered this fault. Sorry for any inconvenience caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“The refurbished Samsung Galaxy S6 recently purchased looked brand new and works really well.”

Helpful Report

Posted 7 years ago

HI Des, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good fast service the description was as it said it was”

Helpful Report

Posted 7 years ago

Hi Sarah, Thank you for your review, we are so happy you are pleased with our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Easy straight forward transaction thank you for all your help”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Always takes along time to get through to yourselves and my last order took from 15/5 till 1/6 to arrive, I've also enquirer about returning a phone under warranty, but were surprised to find that turn around was 5-7 days, I assume working days, whereas if I sent it to you not under warranty it would take 48hrs!! Surely loyal customers should come first?”

Helpful Report

Posted 7 years ago

“Ordered phone 24/4 never arrived, despite promised delivery dates, after 2 weeks requested a refund told 10-14 days, no refund!!!, keep getting fobbed off, now told system problems, I am £400 down, have sent over 10 emails, with just standard responses, they never answer the phone! reading the poor reviews leaves me no hope of getting my refund, the matter is now with my bank who will be pursuing the refund with trading standards. They have stole my money!!”

Helpful Report

Posted 7 years ago

Hi, We're sorry to hear this and apologise for the inconvenience caused. We do aim to process refunds within 10-14 working days, however, a member of the finance team is currently looking into your order and will be in contact with you. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Ordered an iPhone 7 off this website and it came in perfect condition only problem I had was that it took 3 weeks to come”

Helpful Report

Posted 7 years ago

Hi Sarah, Thank you for your review, we are happy you are pleased with your phone. We aim to dispatch devices within 5-7 working days but there can be delays due to quality control checks. We apologise for any inconvenience caused. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Was easy to use and really quick 👍”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews