Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company”

Helpful Report

Posted 7 years ago

Hi Vickie, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good price for phone. Easy to contact and helpful when sorting out issues”

Helpful Report

Posted 7 years ago

Hi Marcia, Thank you for your review, we are so happy you are pleased with your order and our customer service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very happy with my purchase”

Helpful Report

Posted 7 years ago

Hello Sue, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very happy with my mobile phone”

Helpful Report

Posted 7 years ago

Hi David, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick delivery and excellent phone”

Helpful Report

Posted 7 years ago

Hi Kim, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“..........”

Helpful Report

Posted 7 years ago

Hi Helen, Thank you for taking the time to review our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Purchased a "good condition" phone after purchasing a grade A phone ehich was flawless of QMF. It was described as having medium scrathes on frame. When the phone arrived the scrached were minimal but unfortunatly there was no mention of dead pixels on the top right hand corner of the screen when purchasing this model . Which is about the width of the top of my thumb. A bit disappointed #firstworldproblems”

Helpful Report

Posted 7 years ago

Hi Bidget, Thank you for your review, we are so happy you are pleased with your order and our service, however, if there is a fault with the phone please contact us and we can resolve this matter for you Kind regards, Quick Mobile Fix

Posted 7 years ago

“Terrible terrible terrible. Order number 166581. Don't believe the website timescales stating 24-48 hours to repair a phone. Still waiting for my simple phone repair (i.e. not involving the motherboard) 12 days after sending it. Can't get through to anyone on the phone (kept holding for 15 minutes and then they just disconnected me) and emails to customer services just say that they 'aim to carry out all repairs as quickly as possible'. They don't actually investigate your order, just palm you off with generic, robotic responses.”

Helpful Report

Posted 7 years ago

Hello Melanie, We are sorry to hear this, however, a member of the team is currently looking into your order. Once we have an update we will be in contact with you. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Poor hand set battery died at 40% still waiting for refund”

Helpful Report

Posted 7 years ago

Hello Joanne, We received your order on 25/05/18 and is currently being processed for a refund as you requested. We do sincerely apologise for any inconvenience this may have caused. kind Regards Quick Mobile Fix.

Posted 7 years ago

“Every Thing but at least I got it in the end.”

Helpful Report

Posted 7 years ago

Hello Greg, We are very sorry to hear that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. We apologize for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Avoid, avoid, avoid. You have been warned. Awful service - I would rate at zero stars if I could Re: order ID157040 Am still owed £459.99 for a refund that should have been paid over 2 weeks ago. You have had my faulty phone (goods not as decribed) returned back to you since April 30th 2018. Their terms and conditions have been broken, their promises to refund me have been broken and I am getting nowhere with them. Customer service phone calls are never answered (waited for over 20 mins last time) and email responses are full of empty promises and untruths. I have been told 3 times I will be paid in the next 1-3 working days and nothing has been refunded. Now they tell me the finance department is looking into it, when last week the finance dept had resolved all the problems. So which one is it ? Also, you are now in breach of the following : The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, section 34, which states that : Reimbursement by trader in the event of withdrawal or cancellation 34.—(1) The trader must reimburse all payments, other than payments for delivery, received from the consumer. (5) If the contract is a sales contract and the trader has not offered to collect the goods, the time is the end of 14 days after— (a) the day on which the trader receives the goods back, or (b) if earlier, the day on which the consumer supplies evidence of having sent the goods back. (6) Otherwise, the time is the end of 14 days after the day on which the trader is informed of the consumer’s decision to withdraw the offer or cancel the contract, in accordance with regulation 44. So pay up now, before we move things any further down the legal road and I start claiming compensation for my time plus credit card interest charges.”

Helpful Report

Posted 7 years ago

Hi Niall, We are sorry to hear this, we do process refunds within 10-14 days, however, a member of the team is currently looking into your order to ensure everything has been processed and completed on our side. Once we have an update we will be in contact with you. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Got my phone within 4 days”

Helpful Report

Posted 7 years ago

Hi Helen, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service. Phone arrived in expected condition”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Market beating pricing, simple order process, and promt delivery”

Helpful Report

Posted 7 years ago

Hi Marc, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Website easy to navigate. Reliable delivery”

Helpful Report

Posted 7 years ago

Hi Dennis, Thank you for your review, we are so happy you are pleased with your experience and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good service, I was regularly updated on progress, all went very smoothly”

Helpful Report

Posted 7 years ago

Hi Philip, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Previous Review The process to replace my phone has taken way too long. As I am writing this review payment has been charged to my credit card however I am yet to receive confirmation that my phone has been dispatched. I am never able to speak to someone when calling the Customer Services line, it's constantly engaged!! This has resulted in sending emails which are never answered by the same person and on a number of occasions I've had to re-explain why I am emailing....very frustrating!! I've never experienced such shocking customer service and will never use this service again...… Response Hello Matthew, Your credit card was charged as you paid for a repair that was not covered under warranty. Our phone lines can get busy at times, however, you can also email and receive a response within 24 hours. When emailing in, any issues update on your order so each member of staff can see what has happened on your order. Your feedback has been taken on board. Kind Regards Quick Mobile Fix The response above proves the complete disfunction in the company.... 1). The payment I made was not for a repair, it was made to pay an additional sum of money to purchase a replacement phone for the one I previously sent back. I had to explain this in my constant emails back and forth to customer services... 2). Your phone lines are always busy it doesn't matter what time of the day I call. You should at least install a call waiting system, your telephone infrastructure quite obviously can't cope or your Customer Services team are extremely under resourced. As I am writing this I still haven't had notification that my replacement phone has been dispatched....”

Helpful Report

Posted 7 years ago

Good Morning Matthew, We are sorry to hear about this and apologise for any inconvenience caused. Your phone will be dispatched within 5-7 working days from when payment was cleared. You will receive an email once dispatched with confirmation and a tracking number. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“The iPad I bought for my daughter was quickly delivered and a good price. She is very happy with it . It works very well”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fast and reliable”

Helpful Report

Posted 7 years ago

Hi George, Thank you for rating our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service & great price. Easy bank transfer for payment as well.”

Helpful Report

Posted 7 years ago

Hi Michael, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews