Quick Mobile Fix Reviews

3.2 Rating 6,818 Reviews
55 %
of reviewers recommend Quick Mobile Fix
3.2
Based on 6,818 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023
Allan C Fucchs
Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 24th March 2023
Derrick O
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
4
Anonymous
Anonymous  // 01/01/2019
Ordered two Iphones; paid over £720.00. Received neither. No communication as to why they were not being despatched. Had to chase over and over again to get refund, which took over a month. Horrendous customer service and no contact telephone number. Would never deal with this company again.
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Posted 3 years ago
Don’t use this company they’re customer service is shocking I’m currently going through a small claims court with them as they lost my sons phone and then just ignored me! Not worth the hassle!
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Posted 3 years ago
We ordered a phone for my daughter's birthday on the 8th of October we have not received the phone,
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Posted 3 years ago
Stay away shocking company. Sent a phone back for repair in augs and still don’t have my replacement. Countless emails FB messages and nothing. But they did kindly block me from been able to comment on FB!! Sad really.
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Posted 3 years ago
The phone didn't even last a month doesn't keep charge and cant type. Freezes constantly
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Posted 3 years ago
I have a faulty iphone that I purchased and mobile quick fix won’t reply to my emails to refund me I sent it back on two occasions for repair but no good definitely would not recommend this company
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Posted 3 years ago
DO NOT BUY FROM QUICK MOBILE FIX . The phone i bought froze so i returned for a refund as it was within the first 2 weeks, they promise a full refund! A couple of weeks later guess what , they returned the phone to me still frozen. Very sorry they said, send it back and we will refund you within 14 days. 4 weeks later no refund. Again very sorry! This went on for 4 MONTHS. I did however eventually get my refund, but took roughly 20 emails to sort out. BUY FROM THEM AT YOUR OWN RISK.
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Posted 3 years ago
This is a mixed review. The iphone was great, exactly as described, except it was not the colour ordered. This was obviously a mistake, but as it was a birthday present for my grandson, there wasn't time to send it back.
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Posted 3 years ago
The phone arrived in time and in good condition and is working well. This is our second purchase from them and we have had no issues.
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Posted 3 years ago
I have bought 4 phones from you over the last few years and have always been completely satisfied, also have recommended your company to several friends. The only suggestion I would like to add would be perhaps you could state a longer delivery date, All my purchases took longer than stated although knowing this did not stop me using your firm and next time I need a phone I will definitely consider you first .Regards Paul Rayner
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Posted 3 years ago
Sold a faulty phone
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Posted 3 years ago
excellent in every way
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Posted 3 years ago
Very happy with the phone, took a little longer to arrive due to present restrictions, understandably, but have had no problems since receiving it.
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Posted 3 years ago
Absolutely awful company and customer service. Sent me a faulty phone which was meant to be ‘perfect’ condition. I returned this phone and have still not received response to my emails or a refund. Absolutely disgusting, dishonest crook company.
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Posted 3 years ago
The last 3 items i've ordered have had problems. 1x ipad didn't arrive after over a month, had to be cancelled. 1x iphone 6s was shipped with a defective battery. 1x iphone 7, hasn't arrived after nearly a month, had to be cancelled. The support team are helpful and friendly, but weren't able to make sure the items were sent in good time.
Helpful Report
Posted 3 years ago
I Purchased two handsets that were both faulty I emailed customer service that Didn’t help at all I sent the phones back within two days of purchase although I had proof that they had received their items I still did not receive a refund I then had to contact my bank in order to get my money back very disappointing take caution when purchasing
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Posted 3 years ago
I have had a mix experience with QMF. The communication is very rapid. The phone I received wasn’t A grade at all. After 3 days something inside it went lose and created annoyance whilst moving the phone around. But since I feared the delivery times and how soon we’ll get the phone back I went to a local shop to get it checked and got it repaired (+£40). So all in all happy the phone didn’t have any other major issues just lazy reassembling ( they alot of time in quality checks too)
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Posted 3 years ago
Do not touch them with a barge pole. I wouldn't give them one star if it was possible. I bought a phone over 7 weeks ago and they have prevaricated and lied about delivery dates ever since. Apparently it is still undergoing tests and yet it was advertised as in 'pristine condition' and 'fully reconditioned'! I am referring them to the Advertising Standards Commission.
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Posted 3 years ago
AVOID AT ALL COSTS - unless you have money you want to throw away - the people that run this company are very good at coming up with excuses. I ordered a phone, they sent me a different phone and it was faulty. 6 months since the first transaction and my refund has not been processed yet. The reason is "Covid-19". Some people take advantage of crisis and this company is one of them. THEFT - FRAUD - DECEIPT - LIES - NO DIGNITY - NO MORALS. They're good at responding to emails though! I HAVE NOT GOT MY REFUND YET!!!!
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Posted 3 years ago
There ok but my phone needs repair on guarantee but can not get anything done with it
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Posted 3 years ago
Quick Mobile Fix is rated 3.2 based on 6,818 reviews