Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 18th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phones are faulty no reply to emails phones come bare basic packaging no chargers for the price it’s a disgrace”

Helpful Report

Posted 5 years ago

“Absolutely appaling!! Avoid this company at all costs. Purchased a phone for my son which was faulty. They refused a refund, I sent the phone back to them for it to be repaired or replaced, the courier confirmed it had been delivered back to them however they are denying receiving it! So I am now out of pocket and no longer have the phone! Disgusting!”

Helpful Report

Posted 5 years ago

“Staff totally don’t care about you once you purchase the item and take longer to deliver the item then they say. Never again”

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Posted 5 years ago

“Purchased a iPhone X almost 2 months ago, had to send it back after getting it because Bluetooth didn’t work or Siri, a month later still haven’t received anything back or even an update, try contacting them but they just par me off to another department and they also don’t get in contact”

Helpful Report

Posted 5 years ago

“WHERES MY PHONE,BEEN WAITING 2 MONTHS.DO.NOT.TRUST.THIS.SITE”

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Posted 5 years ago

Hi Nehemie, I can see you ordered on the 21st of December - your order is due to be shipped on Monday. Thanks, QMF

Posted 5 years ago

“Still waiting on a reply to numerous emails as never received the phone i ordered before Christmas and no refund received as yet. Seem to be getting ignored now...terrible customer service”

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Posted 5 years ago

“Absolutely useless. You have my money and I have no phone.”

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Posted 5 years ago

“Ordered as a Christmas present for my son, arrived quick and works fine. Very pleased with purchase.”

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Posted 5 years ago

“My phone is faulty already”

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Posted 5 years ago

“2 phones purchased fo rd christmas presents 1 artived broken The seeco d artived yesterday”

Helpful Report

Posted 5 years ago

“Ordered from Ireland, phone delivered in reasonable time, phone well packaged, and in really really good condition, was apprehensive about getting a re conditioned phone but so far so good, my daughter is delighted with it”

Helpful Report

Posted 5 years ago

Hey there! We're glad to hear you've had a good experience - however we noticed you've used 1 star - is there anything we can help with? Thanks, QMF

Posted 5 years ago

“it has been over a month and i still haven't received my phone.... i've asked for a refund and no one has got back to me.”

Helpful Report

Posted 5 years ago

“I purchased an iPad for my grandson for Christmas. He is unable to download anything but when I wanted to send it back was told because it was out of the 14 day money back guarantee was unable to do so. Am not happy that I was sold an item not fit for purpose and will not be using your company again.”

Helpful Report

Posted 5 years ago

“QMF cancelled my order 6 Dec as they were unable to fulfil it. They said they'd refund the money within 14 working days, which would be 30 Dec. As of 7 Jan I have still not received my refund. I have emailed QMF three times but have not received a response. There is no other way to contact them as the live chat has been offline every time I've checked and there is no contact phone number. I am worried that I will have to put a claim in with the small claims court to receive my money. QMF do not seem trustworthy.”

Helpful Report

Posted 5 years ago

“Terrible customer service. Paid 6 weeks ago and still no phone or a refund.”

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Posted 5 years ago

“Where is my phone your very bad do not buy anything on here u will not get it but they take your money ????”

Helpful Report

Posted 5 years ago

“The phone was faulty and returned to QMF. On tracking the parcel it was returned to QMF 7 days ago and yet QMF say they haven't received it. I certainly wouldn't use this company again. I am in the process of trying to get my money back.”

Helpful Report

Posted 5 years ago

“i emailed several times to try to change the order but it fell on deaf ears frustrating that theres no phone line it took way to long to turn up”

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Posted 5 years ago

“Phone volume button was faulty and I had to exchange. It is now week later since I sent it back and still waiting. They now say it takes 1 to 2 weeks to exchange. Phone was not tested properly to start with and now I’m dealing with sending it back.”

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Posted 5 years ago

“Received phone no problem, there was a problem with the ear piece so i sent it back. Still haven't heard anything back a month later.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews