Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality phones.”

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Posted 6 years ago

“Phone was slightly delayed but is just as described. Good condition & working well.”

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Posted 6 years ago

“Very very good I ordered a good iPhone 7plus and you cannot even see the marks unless you look at it very close”

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Posted 6 years ago

“Speedy delivery, very good condition, no issues”

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Posted 6 years ago

“Took the money as with loads of other people but didn't deliver or refund”

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Posted 6 years ago

“Phone good took a while to arrive though”

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Posted 6 years ago

“If I could give this a minus star I would have. My experience with this company has been terrible. I ordered a phone back in Dec for my Daughter for Xmas I received an email to say that the phone was dispatched and would be here on time but never received a tracking number a day or so later I then received another email to say that there was a glitch on the computer and if you did not receive a tracking number then your item was not being sent out. After many a phone call back and forth they then told me it would not be sent out until after Xmas and would be sent by Royal Mail which would take even longer to get here. I explained this was a Xmas present and was no good if it was not going to get here in time I was then told I would be given a full refund. So after wks waiting on my refund at this stage it was now Feb I had to contact them again to which they told me it was being refunded that day they sent me an email to confirm it had been done. I had forgot about it and trusted that they had done what they said they were going to do. I then received my statements out to realize they had never refunded me I have emailed them again and was told it would take 6 to 8 wks now for a refund or I could do a chargeback to say I never received the goods as this is now April I think this is a joke to be still waiting for a refund I will never recommend this company to anyone or Oder from it again. To be honest I think they had never planned on giving me a refund and was hoping I would just forget about it and not chase it up. I am in the process of putting in a complaint but stay clear of this company”

Helpful Report

Posted 6 years ago

Hi We are sorry you are having a problem with your order. A member of the team contacted you regarding this. If you have any questions or inquiries please contact us. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Phone was in prestige condition and delivery arrived quicker than expected.”

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Posted 6 years ago

“Phone is excellent, condition brilliant for reconditioned but didn't arrive when promised & in time for my daughter's birthday.”

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Posted 6 years ago

Hello Tracey, We are glad you are happy with the phone you ordered. We are sorry there was a delay in dispatching your order. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Good service very pleased with product”

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Posted 6 years ago

“I ordered an IPhone on 23th of March and after 10 working days I didn’t receive any information about my order. I contact them and told me that in 3 days I’ll receive my phone. It past more than 5 working days and nobody contact me for my purchase! I wrote many emails but they answered me that they will process my order in the next days but nobody tell me when and they never send me the dispatch note! I asked for refund and they told me that I have to wait more 14 working days. I think this company is not professional and the customer service is mediocre! I will never buy anymore from this company.”

Helpful Report

Posted 6 years ago

Hello Gianluca, We are very sorry we experienced a delay in dispatching your order. A member of the team is currently looking into your order and will be in contact with you soon. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Phone was in good condition, good price but long wait.”

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Posted 6 years ago

Hello, We are glad to hear you are happy with your purchase. We are sorry you are unhappy with the timescale. Your order was dispatched within our timeframe, however, we will take your feedback on board to improve the service. Kind regards Quick Mobile Fix

Posted 6 years ago

“Been waiting 2 weeks and still not been dispatched . This phone was for my daughter 8th and woke up with out one.... can’t get tho to anyone had me on call waiting for 30 then cut me off”

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Posted 6 years ago

Hello Josh, We are sorry there was a delay in dispatching your order. Looking into your order we see it has been dispatched this morning and will arrive with you tomorrow. If you have any questions or inquiries please contact us. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Quality goods at reasonable prices.would use again.”

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Posted 6 years ago

“Very poor very poor very poor”

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Posted 6 years ago

Hello Nizar We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 6 years ago

“Got an iphone x at the best price i could find on the internet. It took a bit of time to arrive but to be fair it was within the time frame they stated. Would recommend”

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Posted 6 years ago

“Really good thanks. Good product came quick.”

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Posted 6 years ago

“My Apple Watch was lost! I paid upfront for a battery change. Contacted this company numerous times for a refund . Fobbed off continuously. Avoid at all costs.”

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Posted 6 years ago

Hi Beverley, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Purchased an iPhone 6s, no problems with it works really well, but it took quite a while to arrive , other than that no problem”

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Posted 6 years ago

“I did leave a review but getting fed up with constant emails asking for a review,,,, I have already left 1,,,,,”

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Posted 6 years ago

Hello, Thank you for your email We are sorry to hear this, we have now removed you from the mailing list. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews