Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality at such a cheap expense!”

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Posted 6 years ago

“iPad very good well pleased”

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Posted 6 years ago

“Good quality service!”

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Posted 6 years ago

“Up to now the phone works and am amazed how nearly new it was. I would recommend you to friends .”

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Posted 6 years ago

“The phone was not delivered within the 10 day time frame, nor within the additional 3 day period despite your promise that I would receive it by then. You then promised delivery by the end of another 3 day period; I subsequently cancelled the order, and am still waiting for a refund 18 days after cancellation (your promise was to refund within 14 days). You are obviously overcommitted and/or understaffed, and judging from my own experience I can't quite understand how you are still in business”

Helpful Report

Posted 6 years ago

Hello Kate, We are sorry to hear you were experiencing a problem with your order. Your order was canceled on 27/03/2019 and as advised we process refunds within 14 working days. If you have any questions or inquiries please contact us. Apologies for any incovneince this may have caused you Kind Regards Quick Mobile Fix

Posted 6 years ago

“Although I have purchased from Quick Mobile Fix quite a few times, many due to the prices. I have to say that the lead times for delivery are becoming atrocious. The website states up to two weeks, but in practice it took nearly double this for my last two I phone purchases.... So I would question if these even have the phones in stock. I had a screen repair which took over 2 weeks which is three times longer then they advertise. When you email although you get a pleasant reply, you don't get told any thing definite, you are really just fobbed off with standard replies. To telephone these guys, it take about 30 - 40 mins for the phone to be answered, not sure what is going on there? Come on guys you can do better!”

Helpful Report

Posted 6 years ago

Hello Richard, We are sorry to hear you have had a bad experience with us. A member of the team is reviewing your order as we take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Brilliant service happy with phone”

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Posted 6 years ago

“really good”

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Posted 6 years ago

“My refurbished phone arrived on time as described and works perfectly would highly recommend this concept to all my friends and family well done Quick Mobile Fix”

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Posted 6 years ago

“Delay with delivery. Phone is brilliant”

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Posted 6 years ago

“delivery took over 2 weeks . i dont need the phone anymore , as had to buy one from a local shop”

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Posted 6 years ago

Hello, We are sorry to hear this. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Purchased a iPhone 6s, within 2 weeks it stopped working. They offered to fix it meaning I would have to send it back. My son needs a phone for school so i just took it to a phone shop an they replaced the battery. Not really impressed with the service”

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Posted 6 years ago

Hello Bradley, We are sorry you were having a problem with your order. We do provide a warranty with the phones we sell so if you do have a problem you can get in touch and we will resolve the matter, however, as you have taken the device to a third party this has voided your warranty. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 6 years ago

“Quick & efficient service. Would recommend.”

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Posted 6 years ago

“Do not buy from this company. They take your money then do not send a phone out. They lie constantly withhold refunds and then do not answer your queries. There are hundreds of people waiting on refunds. Do not trust them, they are out to get your money.”

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Posted 6 years ago

Hello, We are very sorry we experienced a delay with dispatching your order. Your order has been canceled and a refund is being processed. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 6 years ago

“They are scammers that only try to take money. Customer service is terrible, product quality is terrible, delivery time is terrible. Do not recommend unless you want to donate to them.”

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Posted 6 years ago

Hi Iryna, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Poor service and still not return phone which was sent in for repair no communication on what is happening to my phone. A disgraceful organisation David Gillett”

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Posted 6 years ago

Hello David, We are sorry to hear you are unhappy with the service. We kept your order updated on the online tracker where you can keep track of the progress. Apologies for any incovneince this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Very good quality”

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Posted 6 years ago

“Delivered quickly however should be guaranteed next day with a name called 'quick' instead of up to ten days...”

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Posted 6 years ago

Hello, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Revived phone in October all looked fine and was for my son birthday present in November. When he put it on charge the screen was flickering and battery kept cutting out. Sending this away to get repaired from them was advised would take 7-10 working days which didn’t happen. They then said they would make it priority and have it fixed within a further three working days. Again this passed and I have to contact them again for them to say they are looking into it and will be back in contact. No one can seem to tell me what is wrong with the phone or when we will receive it back. Shocking customer service and unacceptable to go over a time scale giving twice. Would not use this company again and certainly would not recommend anyone else to”

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Posted 6 years ago

Hello Megan, We are sorry to hear you have had a bad experience with us. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Excellent service and arrived within 2 days”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews