Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought I phone for my granddaughter. Faulty straight away. Sent it back straight away on 14th February asked for refund, Now informed I will not get one until 3rd May!!!! DO NOT USE THIS COMPANY. They are con artists. Doubt if I will ever get my money back. Believe the bad reports not the good ones. Absolute disgrace. My order was number 16025. as proof of purchase. Star rating should be minus 10 !”

Helpful Report

Posted 6 years ago

Hello Abi, We have received your order back and is being processed for a refund. A member of the team is reviewing this at the moment and will be in contact with you soon. We can assure you that you will receive your refund soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Great service, thanks”

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Posted 6 years ago

“Thank you for the mobile, l am very pleased so far absolutely no problems, still getting used to all it,s contents.”

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Posted 6 years ago

“Still not got my refund back”

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Posted 6 years ago

Hi Ikhlas, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Phone was sent 9 days after order despite being assured it was being sent after 4 days, 5 days and by 7 days then end of second week. The phone was as described. There was a quick response to very e mail enquiry but the promised delivery failed to be executed.”

Helpful Report

Posted 6 years ago

Hello, We are sorry there was a delay in dispatching your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Returned phone because faulty. Sent exactly the same phone back, unfixed.”

Helpful Report

Posted 6 years ago

Hi Paulo, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Very pleased with how quick delivery was and the condition of the phone !!👍🏾”

Helpful Report

Posted 6 years ago

“Phone didn’t arrive, been waiting over a month now and just to top it off, I’m being refused a refund, avoid this company.”

Helpful Report

Posted 6 years ago

Hi Dion, A member of the team is reviewing this at the moment and will be in contact with you soon. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Rubbish”

Helpful Report

Posted 6 years ago

Hello Raymond We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 6 years ago

“The IPad mini I bought was as described, in excellent condition. The turnaround was a little slower than I anticipated, over 10 working days and the communication could do with improvements. But overall I’m very satisfied with the product and will use them again.”

Helpful Report

Posted 6 years ago

“2nd time I"ve used the company to repair my IPad 4, 1st Class Service & once they received it a quick turnaround. Free P&P, but unable to track with Collect+, nearly 7 days to deliver to them, quicker return by UPS!. Will definitely use again, unbeatable price for my repairs.”

Helpful Report

Posted 6 years ago

“I have had a few dealings with Quick Mobile Fix can't say nothing wrong about them everything has always been spot on.”

Helpful Report

Posted 6 years ago

“Simple process, no where near as quick as other suppliers. Email replies came across as a bit shirty. Would use again thou now I know what to expect”

Helpful Report

Posted 6 years ago

Hello Fergus We are sorry to hear this. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Awful service - nothing quick about it. 5 weeks for a repair and the phone was returned without notice or the issue fixed. Purchased Samsung S7 Edge because of their 12 month warranty but they do whatever they can to get out of it. They tried to charge more for a repair than the value of the phone. Less than a star - no customer care.”

Helpful Report

Posted 6 years ago

Hi Tom, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I placed order on 18th January evening and cancelled on 19th January morning it was not even dispatched. I was told refund policy is 30 days when I chased refund it’s been around 2 months now but I still haven’t received my money back . STILL NO REFUND”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Ordered Samsung 8s arrived very quick and phone is in perfect condition love it thank you”

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Posted 6 years ago

“Great service,product excellent.Very prompt service Will use again”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“My phone had had it ,emailed Q M B paid the money 8 days later got I phone in excellent condition great service will use again and recommend to family and friends”

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Posted 6 years ago

“Took a long time to deliver”

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Posted 6 years ago

Hello David, We are sorry there was a delay with your order. Your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews