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QuickQuid Reviews

4.2 Rating 2,139 Reviews
80 %
of reviewers recommend QuickQuid
4.2
Based on 2,139 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read QuickQuid Reviews
Visit Website

Phone:

0800 056 1515

Email:

support@quickquid.co.uk

Location:

483 Green Lanes
London
N13 4BS

Write Your review

Anonymous
Anonymous  // 01/01/2019
"Quick" Quid?? I applied for a loan which took over 15 hours to process and then it told me that it had re evaluated my maximum allowed amount (which was now below what I needed), which was due to an error on THEIR part which didn't save my employment details correctly. When I spoke to a customer service representative they said that I had to prove my income in order for them to change it. The error was their fault they should just reverse it I shouldn't have to prove anything!? They also said if I wanted to speak to a manager I had to wait 24-48 hours! Absolutely ridiculous service I would absolutely not recommend.
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Posted 10 years ago
i am very happy with the way you dealt with me.
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Posted 10 years ago
Today I spoke with someone called Julian over the Live chat and he was extermly helpful in adjusting my repayment date after my error, it took about 5 minutes and it was all done. Great customer service.
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Posted 10 years ago
Alexandra was fantastic I can't fault her think I'm smitten
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Posted 10 years ago
I was chatting to Tara and unfortunately she did not answer my query straight away and she also made a statement ' I am very well tried thank you so much', what does this mean i thought she was being cheeky
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Posted 10 years ago
Agent Reyanna was very helpful and answered my queries in a quick and effective manner. Her excellent customer service skills should be passed on to her line manager.
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Posted 10 years ago
Tracy solved my query very quickly. No hassle at all.
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Posted 10 years ago
i have been lied too on many occassions, different excuses have been given for reasons why payment will not be accepted from me, from DD dates, Visa card details, wrong address. all i want to do is pay. by refusing to not take my payment you are getting me into further finacial debt.
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Posted 10 years ago
Very quick, impartial information. i feel more at ease about my situation.
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Posted 10 years ago
very quick and easy to use. Advisors are very helpful.
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Posted 10 years ago
Very good customer service
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Posted 10 years ago
Excellent service my query was sorted promptly
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Posted 10 years ago
Were very helpful even though it was out of normal office hours
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Posted 10 years ago
Service was good but I think it would be so much better if you could make payments yourself?? I did see a 'make payment' link but it didn't work?? I've had to endure the live chat 3 times and all the security questions to repay in full, quite frustrating
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Posted 10 years ago
Tracey was extremely helpful and straight to the point in answering my questions. If I ever need a pay day loan I would happily use QuickQuid.
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Posted 10 years ago
very helpful staff great customer service would recommend to anybody
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Posted 10 years ago
Live chat was a great service to use. No messing around and my query was felt with within minute.
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Posted 10 years ago
Absolutely brilliant customer service! Wouldn't ever go with a different company!
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Posted 10 years ago
The Customer Service Is Fantastic
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Posted 10 years ago
Since changes made to Flexi loan it wasn't clear as to how interest worked out and to me appeared to result in more interest charges that originally stated. Forcing people into the 10 months gave a false picture and in my opinion was only done to the benefit of QuickQuid with no benefit to the customers.
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Posted 10 years ago
QuickQuid is rated 4.2 based on 2,139 reviews