Rachel Simpson Ltd Reviews

4.1 Rating 204 Reviews
77 %
of reviewers recommend Rachel Simpson Ltd
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07769973286

Email:

rachel@rachelsimpsonshoes.co.uk

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Anonymous
Anonymous  // 01/01/2019
I bought a pair of beautifully glittery shoes for my wedding. I had bought a much cheaper plain pair but eventually got seduced into the sparkly wonders I purchased from Rachel Simpson. They arrived promptly and were wrapped beautifully. They are so, so comfy and can't wait to wear them on my wedding day and for every Christmas party from now until eternity. I haven't told my Fiance that I purchased a second pair of shoes and he need never know. 🤫
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Posted 2 years ago
Shoes were absolutely beautiful, quality great, so well made could see them having a lot of wear. Unfortunately, heels just too high for me to manage all day in. I will be ordering some more.
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Posted 2 years ago
Beautiful shoes and bag for my daughter's wedding.
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Posted 2 years ago
The team at RS was so helpful in finding a pair of sample shoes for me, and they arrived even quicker than I expected! The shoes themselves are gorgeous and so unbelievably comfortable and are better than I imagined. I can't wait to get to wear them to my wedding!
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Posted 2 years ago
It was our absolute pleasure to help you find the pair you loved so much, remember to send us some photos when you wear them!
Posted 2 years ago
The delivery was fast, the shoes are a dream. I am very happy with everything!
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Posted 2 years ago
Thank you, great to hear!
Posted 2 years ago
Recently bought my very first pair of Rachel Simpson shoes and I must say I was pleasantly surprised. I ordered a size 8 and although the fit is ever so slightly larger than my foot, it's actually perfect as it gives a bit of room to breathe. The height of the shoe is exactly what I wanted, the rose gold sparkles are perfect and match my outfit perfectly. I couldn't be happier! Added to the fact they're handmade - what more could a girl want. I feel like a black cinderella except, midnight won't ever come for me as these are for keeps. Thank you so much! A very happy lady!
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Posted 2 years ago
Cinderella will go to the ball and all the balls to come! We are thrilled to hear you love your shoes, thank you.
Posted 2 years ago
Very beautiful shoes and fast delivery. Already trying to find a good reason to buy another pair!
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Posted 2 years ago
Thank you, you can never have too many shoes!
Posted 2 years ago
Fabulous customer service when I had my ‘ugly step sister’ moment opening up what I thought would be a size 39 to find I obviously hadn’t checked the order as I had accidentally ordered a 35! Luckily they immediately helped and sorted a replacement which was swapped within the week in a very hassle free way. Thanks so much
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Posted 2 years ago
Sometimes things don't quite go to plan but we are always on hand to get things sorted for you. So glad we were able to help get this sorted for you Rachel, enjoy your shoes!
Posted 2 years ago
Easy ordering, incredible customer service and support, good delivery communication and wonderful product.
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Posted 2 years ago
Good to hear you had a great customer journey, we thrive on providing the best customer service we can.
Posted 2 years ago
Lovely comfortable shoes
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Posted 2 years ago
Great to hear they are comfortable for you. Comfort is a very important part of our designs.
Posted 2 years ago
Simply perfect
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Posted 2 years ago
Thank you!
Posted 2 years ago
after a very bad experience with a different shop selling Rachel Simpson I was hesitant to order at first, but I could not find more beautiful shoes anywhere else for my wedding, so I ordered and had my shoes home after literally 5 days and the shoes are awesome!
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Posted 2 years ago
Thank you for feedback and so glad we were able to help!
Posted 2 years ago
The shoes are beautiful and work perfectly with my wedding dress. I can’t wait to wear them!
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Posted 2 years ago
Lovely to hear, don't forget to share some photos with us! best wishes from Team RS for your wedding x
Posted 2 years ago
Beautiful shoes which arrived quite quickly after purchase. Love the protective bag to keep the shoes in. Look forward to wearing these on my wedding day.
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Posted 2 years ago
I loved my experience with purchasing shoes from Rachel Simpson! I have never been one to be in love with shoes and was finding it hard to find a pair of shoes for my wedding! Once I found Rachel Simpson’s shoes, I fell in love! There was such great information on sizing on the website that I was able to find the right fit the first time! Also, I live in the US but my shoes arrived sooner then I thought they would! I still might go back and get a pair of Willow Flats!
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Posted 2 years ago
Fab to hear you have found a love of shoes in our brand and good to hear you found our sizing information helpful. We always try to give as much information as possible as we know how difficult it is to buy shoes online.
Posted 2 years ago
Beautiful quality shoes, delighted with my purchase!
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Posted 2 years ago
Brilliant news, thank you.
Posted 2 years ago
Bought a pair of shoes in their sample sale and I am so happy with the purchase. The quality of the shoes and the delivery time have been great.
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Posted 2 years ago
Oh that's great to hear thank you!
Posted 2 years ago
Beautiful wedding shoes, the flat Amber shoes in a size EU43 are true to size and the quality is lovely. Very excited to get proper wedding shoes in my size and in a style I was looking for. They were a pre-order so there was a little bit of a wait for them to arrive, but very good communication through their Instagram DMs about date of delivery on enquiring.
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Posted 2 years ago
Sorry to hear your size was a pre-order but glad we were able to keep you up to date with everything. We try our best to keep all sizes available but sometimes we just can't keep up with demand! Hope you enjoy wearing them!
Posted 2 years ago
Beautiful shoes and excellent service. Lian especially went above and beyond to ensure everything went perfectly.
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Posted 2 years ago
Great to hear, thank you.
Posted 2 years ago
Amazing, I had my heart set in these shoes from the moment I know I was getting married. They arrived and wow! They are so beautiful I can’t get over how fabulous they are.
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Posted 2 years ago
Thank you so much hope you enjoy wearing them!
Posted 2 years ago
Rachel Simpson Ltd is rated 4.1 based on 204 reviews