Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.78

4.8 Rating 719 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

Visit Website

Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

Write Your review

Tell us how Rainey's Closet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainey's Closet 5 star review on 4th March 2025

334

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great prices! Easy shipping and return process makes it so easy to rent gorgeous items for any special occasions or photographs!”

Rainey's Closet 5 star review on 1st November 2016

Helpful Report

Posted 9 years ago

“Adorable dress! Perfect for a wedding or any other event!”

Helpful Report

Posted 9 years ago

“My item arrived in time and Cheryl was very attentive and made sure I had exactly what I needed.”

Helpful Report

Posted 9 years ago

“This was my first rental and I was so pleased at the ease of the rental and the return. The gowns arrived in great condition and they photographed beautifully. During the shoot several people commented on the gowns and were super impressed.”

Helpful Report

Posted 9 years ago

“The dresses are beautiful! And arrived early! Love them! Thank you!!!!”

Helpful Report

Posted 9 years ago

“Loved the dress and my little Princess too! It was true to size and was packaged perfectly. Also, liked that they use eco friendly dry cleaning (I do too) and that they take care of it, meaning you don't have to take care of the dry cleaning! Only package it back to its original package bag and you are set to go! We got the dress in time, it looked beautiful de her photo session and could not be happier :) Definitely recommend!”

Helpful Report

Posted 9 years ago

“This was my first experience renting from Rainey's and I couldn't be happier. Even before I made the transaction, they were very helpful with helping me to determine what size to order. I received my order on time as expected and both items were in great condition. I will definitely be renting from Rainey's again in the future!”

Helpful Report

Posted 9 years ago

“Dress and halo arrived on time, and both were well packaged. Photographed beautifully! Return instructions were very clear. First time renting, and I'll definitely be back and will be referring my clients as well.”

Helpful Report

Posted 9 years ago

“The dress and headband were perfect for our family photos! The items arrived on time and the return process was super easy! I will definitely rent again!”

Rainey's Closet 5 star review on 18th October 2016

Helpful Report

Posted 9 years ago

“As a first time customer, I could not be happier with the service of Rainey's Closet. Not only do they have a beautiful selection to chose from but the customer service is top notch. When weather conditions caused a delay in our arranged family photos, Rainey's Closet was able to help us by extending our rental. And I could tell this was done with a smile on their face. I will be sure to use this amazing service again! Thank you so much Rainey's Closet!!!”

Helpful Report

Posted 9 years ago

“LOVE the item I rented and it even arrived early! I'll be back for sure!”

Helpful Report

Posted 9 years ago

“Beautiful dress! Showed up earlier than expected, and the return will be super easy with the preprinted return label and reusable poly mailer. Can't wait for pics!”

Helpful Report

Posted 9 years ago

“Amazing customer service! The outfits are adorable! Will be using again in the near future.”

Helpful Report

Posted 9 years ago

“We just took pictures in the dresses! I could not be more pleased. The dresses came in when expected. They came packaged very neatly.They are absolutely gorgeous! The dresses I ordered are in amazing condition. The dresses are true to size. I ordered the sizes my girls wear in their everyday clothes, fit perfectly. Will definitely be ordering again and recommending to friends.”

Helpful Report

Posted 9 years ago

“I can not say enough about this place!! It was super easy to place an order, the dress came on time, the dresses are amazingly beautiful and the return process was excellent. Any questions I had were promptly answered, as well. I will never buy another dress again. Such excellent service!! Thank you so much!!”

Helpful Report

Posted 9 years ago

“Shipped before I was suppose to get it and the dress is exactly how the image looks and describes! Great service!”

Helpful Report

Posted 9 years ago

“Very pleased with the product and wonderful customer service! My questions were promptly answered and they gave great advice/suggestions. Will definitely use again!”

Helpful Report

Posted 9 years ago

“The dress I rented for my daughter was stunning and such high quality. Returning was so simple and I will definitely be renting in the future from Rainey's closet.”

Helpful Report

Posted 9 years ago

“So, Rainey's Closet went way ABOVE & BEYOND my expectations in helping me secure the perfect dress and accessories at the last minute. Professional, polite, and outstanding selection of items! I highly recommend!”

Helpful Report

Posted 9 years ago

“Unique items in amazing condition.”

Helpful Report

Posted 9 years ago

Rainey's Closet is rated 4.8 based on 719 reviews