Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.78

4.8 Rating 718 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 4th March 2025

334

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress & headband I rented for my daughter to wear on Halloween were gorgeous! It came a few days early & when I emailed to say that I lost my return shipping label they answered me immediately.”

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Posted 7 years ago

“Fantastic choices, quick shipping, easy return!!”

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Posted 7 years ago

“I have rented from Rainey's many times. Every time I have been very pleased. I rent between 4-7 dresses at a time and they always come nicely packaged and they photograph beautifully! Always on time and I love the reusable bags for shipping back easily!”

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Posted 7 years ago

“Thank you for the beautiful dress and cape. Francesca loved her costume!”

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Posted 7 years ago

“This site is amazing. We looked at all the options and chose the dresses we liked for the unicorn photo session. I was excited when the dresses and accessories arrived. I would love to keep this as my little secret, but it is just too good not to share my experience. My granddaughters looked amazing, in their dresses. The photographer raved about their outfits. Yes, she now has the link also. This is great when you have a special occasion and the dress/outfit is going to be worn only once.”

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Posted 7 years ago

“Great experience. The dress & cape were gorgeous!”

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Posted 7 years ago

“The dress came a day early and in perfect condition!”

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Posted 7 years ago

“The dress arrived early and it was gorgeous. It also fit perfectly and exceeded my expectations!”

Rainey's Closet 5 star review on 17th October 2017

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Posted 7 years ago

“Super easy process! Everything arrived onetime and in beautiful condition. The carefully curated collection is everything I need for the sweet photo sessions ever!”

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Posted 7 years ago

“Rainey’s Closet is always my go-to when I need a dress for an event. They NEVER disappoint. From their customer service, to their dresses, to the ease of renting and returning, you can not go wrong. I will NEVER go anywhere else for my baby girl. Thank you for always making this Momma one happy girl.”

Rainey's Closet 5 star review on 15th October 2017

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Posted 7 years ago

“Thank you so MUCH!! We loved the outfit for my daughter's 4th birthday!! So happy I found your site❤️❤️❤️”

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Posted 7 years ago

“Pristine condition, excellent service and delivery.”

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Posted 7 years ago

“What a pleasure!! Everything arrived in pristine condition!! Definitely will be using again!”

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Posted 7 years ago

“The whole process was so simple! They were unable to send one of the accessories I chose but were quick to contact me and offer similar alternatives. Everything arrived on time and was even more beautiful in person. Will definitely use Rainey's Closet again.”

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Posted 7 years ago

“Dresses fit perfect and even came a day before scheduled! I returned them the day after a photo shoot and it was such an easy process!”

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Posted 7 years ago

“The customer service at Rainey's Closet is impeccable. Our dress shipped on time, but due to Hurricane Irma hitting in Florida, shipments were delayed by UPS. The dress was supposed to be delivered on Friday, and UPS informed us that delivery would be delayed until Monday. Our event was Saturday, so when I emailed Rainey's closet on Friday, they overnighted the same dress to us at their cost, and it was at my doorstep in less than 24 hours! They saved the day! Not to mention, the dress was beautiful and process to return was simple. Thank you! I highly recommend!”

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Posted 7 years ago

“The best customer service ever! I'll definitely be back to rent more dresses!”

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Posted 7 years ago

“Every part of the process was easy and efficient. Beautiful dresses arrived on time even despite the hurricanes in Florida. They made returns as easy as possible. Will definitely order again!”

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Posted 7 years ago

“They had my item shipped before the expected delivery date! Super easy to deal with.”

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Posted 7 years ago

“The response from Customer Service was quick and they were extremely helpful!! Clothes were beautiful... will definitely rent again!!!”

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Posted 7 years ago

Rainey's Closet is rated 4.8 based on 718 reviews