Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.80

4.8 Rating 11,609 Reviews

96 %

of reviewers recommend Rapid Online

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4.8

Based on 11,609 reviews

Shipping & Delivery
Delivery Methods	Courier

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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 31st August 2025

Ruben

Rapid Online 1 star review on 24th June 2025

WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money

Rapid Online 1 star review on 21st May 2025

Hannah

Rapid Online 1 star review on 17th April 2025

Eichmann Klose

Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast & efficient service, website gives detailed information on products”

Helpful Report

Posted 9 years ago

“Unfortunately I did not open my parcel before 21 days had elapsed and found that only half my order had been sent. Customer Service were uninterested in the problem and most unhelpful as they had no obligation to fix the problem due to the length of time elapsed. Do not trust them to send what you have ordered. I have just received my order of 2 packs of twenty five plastic wallets from GLS and I received 2 packs of 25 plastic wallets NOT 2 packs of 12 as I did from Rapid electronics when I had ordered 2 packs of 24!”

Helpful Report

Posted 9 years ago

“I had a hard time deciding on rating Rapid Electronics, mainly due in recent years it's take-over by Conrad or association in trading. Since this time, Rapid has become less efficient in obtaining items, in particular electronic components... and where items say available but, require 5 or more days to fore-fill the order, due stocked in the EU, Conrad I presume ! So these days I only place orders for items that are in stock within the UK-Rapid, and odd enclosures especially Hammond, where the holding range is at times, good. Regretfully; Rapid has become far less a useful company, and more a disappointing one.”

Helpful Report

Posted 9 years ago

“On finding that an item listed as '3 in stock' was actually out of stock, the other items ordered were sent without it and the item placed on 'back order'. Upon receipt, I enquired and found delivery of the item within 7-10 days was not guaranteed, so enquired instead about what other options were available as a substitute, and a list of 'definitely in stock' suggestions was duly provided an hour or two later. I selected one and the substitute - which was entirely suitable for my purposes - was sent first class and arrived the next day. This was excellent work and could only be bettered by the dispatch staff flagging the error and e-mailing to offer the substitute themselves when the error was first noticed. {I do understand that 'logging error' happen with computer systems, and it's not always the store's people's fault, so these things can occur.] Sadly I had to wait until Monday for a customer representative to resolve my enquiry and so I lost a day, while the company lost postage. But my delay was not a problem as I order sufficiently in advance to cope with these problems. Your lost of postage is a balance you must make choices on. The quality of your products, as ever, remains as reliable as ever and that's one reason why I come back time and again. Well done for a no-nonsence response once the issue was raised and thanks for resolving it so quickly. Congratulations, I'm a "happy bunny". ;^D”

Helpful Report

Posted 9 years ago

“The web site works and delivery was prompt. So a happt customer.”

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Posted 9 years ago

“The usual first class service from Rapid. The reason we keep coming back!”

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Posted 9 years ago

“Ordered parts, came quickly. Good prices. Still a bit fiddly to find parts on the website. I needed to do a search before the parametric tool came up, but maybe that was just me.”

Helpful Report

Posted 9 years ago

“You need to provide credit terms based on other competitors terms provided to same client in order to get a part of orders migrated from competitior.”

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Posted 9 years ago

“!st class service , very prompt, Thank you”

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Posted 9 years ago

“Items I purchased were the best price I have found and delivery was very rapid”

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Posted 9 years ago

“Excellent product and brilliant customer service”

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Posted 9 years ago

“the goods were very well priced and arrived quickly and were well packaged. Would definitely use again.”

Helpful Report

Posted 9 years ago

“at least you know what you're getting with Rapids' clear product listing”

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Posted 9 years ago

“we are unable to change the addresses when ordering online, we need to be able to do this as we have more than one uk site, the goods are not always for the stoke office.”

Helpful Report

Posted 9 years ago

“Website gives all the information required, smooth transactions every time. Also, when i have had to talk with customer services, they are always extremely polite and helpful.”

Helpful Report

Posted 9 years ago

“Components ordered and arrived, as requested, in a very short time. Excellent service.”

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Posted 9 years ago

“Excellent service all around. An easy to use website with accurate product descriptions and very competitive prices. I placed and order at 1pm and my order was delivered at 8.30am the following day. I will certainly be using Rapid Electronics again.”

Helpful Report

Posted 9 years ago

“Excellent prompt service and delivery. Highly recommended.”

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Posted 9 years ago

“good quick response to my order thankyou m thomas”

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Posted 9 years ago

“Excellent service. Ordered one day and goods arrived the next.”

Helpful Report

Posted 9 years ago

Rapid Online is rated 4.8 based on 11,609 reviews