Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.42

4.4 Rating 3,789 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 3,789 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the juice....but, I am disappointed with the delivery service. I have had two orders delivered within 3 days. My current order placed on 6/12 looks like it won't arrive till 6/19. By then the juice will no longer be frozen. Should I drink it?”

Helpful Report

Posted 10 months ago

Hi there! The tracking information is not accurate until the carrier scans in the package. The order that shipped yesterday is scheduled to be delivered tomorrow on 6/14 :)

Posted 10 months ago

“3 of the caps on my juices were screwed on wrong or someone opened them… yuk. I threw them in the garbage. Suks, because they are very expensive.”

Helpful Report

Posted 11 months ago

Hi Steven! If you have not already done so please reach out to us directly at Support@rawgeneration.com and we would be more than happy to get the bottles replaced for you :)

Posted 11 months ago

“Average juice cleanse. No real direction. Your better off just making your own.”

Helpful Report

Posted 11 months ago

Hi there! We're sorry to hear your experience was not what you had hoped for! Please reach out to me directly at Amanda@rawgeneration.com to discuss your experience! I would love to have a discussion and possibly loop in our in-house nutritionist who delivers a lot of guidance with our programs! I look forward to hearing from you!

Posted 11 months ago

“I feel the juices are getting much too acidic, the carrot juice is no longer carrot juice everything tastes like orange and lemon juice now.”

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Posted 11 months ago

“Juices don’t taste terrible and keep your full however, it’s not sustainable. For background I am a 34 female 140lbs, lost 4 lbs then gained it right back literally the next day. Disappointed yo say the least, especially for the price.”

Helpful Report

Posted 11 months ago

Hi there! We are sorry to hear your experience was not what you had hoped for! Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse and would like to discuss your experience further, please email me directly at Amanda@rawgeneration.com. Thanks!

Posted 11 months ago

“I followed the cleanse exactly as instructed for 5 days and only lost 2.6 pounds. That's easily written off as water weight. I was very disappointed to say the least.”

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Posted 11 months ago

“We accidentally ordered our cleanse . We Called and tried to get help and RG was not helpful. We ended up not being able to drink your juice. It took multiple days for it to thaw out and I would not recommend this company. It’s unfortunate because I was looking for a long-term company to use for my regular cleanses.. the juice itself especially the green juice is very fresh and taste delicious but it’s the only one that thaws out at the appropriate time.”

Helpful Report

Posted 1 year ago

Hi there! I am very sorry to hear this! Please reach out to me directly at Amanda@rawgeneration.com to discuss your experience and your conversation with our team. Everyone is very well trained on how to help with any thawing issues, so this is very concerning. I look forward to hearing from you!

Posted 1 year ago

“This was not for me. I could only tolerate the citrus carrot and Cool greens. The Sweet Roots (beets) were beyond vile. I could not drink it. The others needed to be washed down with a lick of salt, holding my nose to gulp, or with a slice of apple after each sip. Seeing the juices all separated and settled in the bottle before being shaken, was a little off-putting also. Also, this site "reviews.io" won't let me upload a photo in ANY of their supported formats, to show the juice separated in the bottle. As soon as you upload a pic, the "submit review" box turns from black to grey and is not clickable.”

Helpful Report

Posted 1 year ago

Hi there! We apologize your experience was not what you had hoped for. Please feel free to reach out to me directly at Amanda@rawgeneration.com to discuss your order! Thanks!

Posted 1 year ago

“What a waste of money. These are just juices. You can make them yourself. No added vitamins, protein, or vitamins. They are expensive, they go bad too fast and they take up a ton of space in your freezer. They also taste terrible.”

Helpful Report

Posted 1 year ago

Hi there! We are sorry to hear your experience was not what you had hoped for! Please reach out to me directly at Amanda@rawgeneration.com to discuss a way we can make your experience with us a better one! Thanks!

Posted 1 year ago

“I have tried other juice cleanses and for me, this one has the worst taste of them all. Not a fan.”

Helpful Report

Posted 1 year ago

Hi there! We are sorry to hear your experience was not what you had hoped for. If you would like to discuss a way we can make your experience with us a better one, please feel free to reach out to me directly at Amanda@rawgeneration.com Thanks!

Posted 1 year ago

“I have ordered in the past they always came frozen this round wasn’t frozen so this was a waist I don’t think i will be ordering again”

Helpful Report

Posted 1 year ago

Hi Tracey! If at any time your product arrives delayed, damaged, or in poor condition please reach out to us right away. We are more than happy to get replacements sent out if needed. Please email us directly at support@rawgeneration.com regarding this order and we are more than happy to make it right :)

Posted 1 year ago

“The Cold press juices were Ok. Think they are way overpriced. Will not be using them again. I was supposed to receive a 10% discount but didnt get it on the checkout”

Helpful Report

Posted 1 year ago

Hi Joshua! It looks like your 10% discount was applied to the order and took $14.37 off the total. We apologize your experience was not what you had hoped for! If you would like to discuss your order, please feel free to reach out to us directly at Support@rawgeneration.com. Thanks!

Posted 1 year ago

“Juices tasted good but half of them arrived defrosted so had to be disposed of, and I can’t get over how much plastic is used for these bottles. So so bad for the environment. Do better!”

Helpful Report

Posted 1 year ago

Hi there! We are sorry to hear your order arrived thawed and we apologize on behalf of FedEx for any inconvenience with delivery. If you have not already done so, please reach out to us directly at Support@rawgeneration.com and we would be more than happy to get a replacement shipped out for you :)

Posted 1 year ago

“Did not like the taste; juices were also slushy even after taken out of freezer or 24 hours.”

Helpful Report

Posted 1 year ago

Hi there, we apologize your experience was not what you had hoped for. A lot of times if your refrigerator is too cold and the bottles go in as a solid block of ice, they can take too long to thaw. If you notice this problem, a great way to thaw the bottles is to leave them on the counter for an hour or until halfway thawed (do not exceed 1 hour outside of refrigeration) and then transfer to the refrigerator overnight. Try not to put the bottles right next to each other, as this will make the time to thaw quite a bit longer. 😊 Please contact me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience a better one!

Posted 1 year ago

“Not impressed lost a couple of pounds But I think it was more the fact that I was starving myself than the juices And very overpriced Feel had….”

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Posted 1 year ago

“The product tastes good and I did t feel Hubert during the cleanse. However, I did not lose the wait as advertised, also, on the last day I developed diarrhea :( the customer service was good but didn’t make up for the fact I didn’t lose weight. On my blood test my levels of sugar came very elevated, which I never had issues before too.”

Helpful Report

Posted 1 year ago

Hi Loraine! I am sorry to hear your cleanse experience was not what you had hoped for. Please reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience with us a better one! I look forward to hearing from you! Thanks!

Posted 1 year ago

“Good product, poor customer service. Did not respond to inquiries about my order. I purchased shipping insurance and received no assistance or replies. Do not recommend.”

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Posted 3 years ago

“Didn’t realize until the juices arrived that they dilute them with water. No where on their website or amazon listings do they mention this fact. You find out when they get to you and you can see the full label. They used to be proud to not dilute their juices and now they seem to have just decided that’s the best way to do it I guess, but I’m not okay with not knowing how nutrient dense they are. Won’t be ordering again.”

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Posted 4 years ago

“I'm on day three of the three day cleanse and I have to say that the only thing I experienced from this cleanse was constipation and extreme hunger. Even though I ate raw veggies, fruits and nuts in moderation, I was still hungry.”

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Posted 5 years ago

“No one has answered my voicemail regarding multiple packages being shipped after i canceled the orders. I was charged and didn’t need the juices, as I just completed the cleanse weeks ago. Please ensure no other orders are sent/charged.”

Helpful Report

Posted 5 years ago

Good morning Zoe, I do not have any records of you trying to call or email I do apologize. Please contact me directly at Amanda@rawgeneration.com so we can discuss your account and I can see if there is anything I can do to make your experience a better one.

Posted 5 years ago

Raw Generation is rated 4.4 based on 3,789 reviews