Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.41

4.4 Rating 3,763 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 3,763 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not satisfy hunger and was hungry for a full 3 days. However, the taste is not too bad.”

Helpful Report

Posted 1 day ago

Hi! We are so sorry to hear you did not enjoy your experience with us. In our cleanse instructions it states "If 6 bottles a day is not enough for you, try eating raw fruits and/or vegetables. Any are good, but ripe bananas are extra filling. If you are still hungry, try a plain baked white or sweet potato or some plain steamed vegetables." If you feel like you would like to give it a second try please reach out to me directly at Saranne@rawgeneration.com. Thanks!

Posted 1 day ago

“I liked the concept which is why I’m giving the 2 stars. However, I did get really sick from the skinny cleanse. Spent over $400 for skinny cleanse and post cleanse juices and I can’t use any of it. Kinda feel like I wasted my money”

Helpful Report

Posted 1 month ago

Hi Kylee! We are so sorry your experience was not what you had hoped for. We did receive your messages and thank you for providing all of the information requested. Everything was submitted for review and you will be receiving a private response today!

Posted 1 month ago

“I really dislike the protein cleanse. I was very disappointed in this one, unfortunately”

Helpful Report

Posted 1 month ago

Hi! We are so sorry to hear you were unhappy with your Protein Cleanse. Please contact us directly at support@rawgeneration.com. We would like to speak to you about your experience and see if there is anything we can do to improve. Thank you!

Posted 1 month ago

“Honestly the juices tasted horrible in my opinion. And there should have been more options. I’ve seen other cleanses with way more variety. Probably just do better next time.”

Helpful Report

Posted 2 months ago

“Very disappointed. I should have paid more attention to the nutritional values. The daily limit of sugar for women is 26 grams. If you consume all 6 drinks per day, as recommended, you would be consuming over 130 grams of sugar PER DAY. Not a healthy cleanse and all I paid for was SUGAR.”

Helpful Report

Posted 2 months ago

Hi Lois! 100% of our sugar is naturally occurring from the raw fruit and vegetable juices, nuts, seeds, and spices. We never use added or refined sweeteners. It's a common misunderstanding that because refined sugars are unhealthy, the same must apply to the naturally occurring sugars found in fruits and vegetables, and this is untrue. Because we do not pasteurize or HPP our juices, all of the vitamins, minerals, and antioxidants are available for your body to easily absorb and help slow down the rate at which the naturally occurring sugars enter the bloodstream. Sugars and carbs from raw, unpasteurized fruit and veggies are totally healthy, as well as beneficial to the body and weight loss. https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/whats-the-deal-with-the-sugar-in-our-juices If you are still concerned about the sugar, our Lower Sugar cleanse and Lower Sugar Cleanse flavors (in the Build a Box) are available as well 😊

Posted 2 months ago

“Did not enjoy and would not buy again for myself.”

Helpful Report

Posted 2 months ago

Hi Jon! We are sorry to hear you did not enjoy your experience. Please feel free to reach out to us directly at Support@rawgeneration.com to discuss your experience. Thanks!

Posted 2 months ago

“I can't drink it cold and the greens are horrible. So I have a freezer full of juice”

Helpful Report

Posted 2 months ago

Hi there, we apologize your experience is not what you hoped for. Please feel free to reach out to us directly at Support@rawgeneration.com to discuss your order. Thanks!

Posted 2 months ago

“not happy would like to of had a better idea of when it was going to arrive. ordered it on a thursday. it showed up thr follwoing thursday, just be for the weekend. i did not want to do it over that weekend. wanted it for that week.”

Helpful Report

Posted 2 months ago

Hi there! Our FAQ page does state that generally, shipping takes 1-3 business days. We are based in New Jersey and we process orders first come, first serve. All orders are shipped Monday - Friday. If you order later in the week and there are not enough days in transit to allow for the package to arrive by Friday (commercial address) or Saturday (home delivery), your order will be held for shipment until the following week. I see here you ordered on a Thursday night after 9 PM EST. Unfortunately, we can not get to your location in Texas before the end of the week (Saturday) if you order on a Thursday night, so the order was held and shipped the following Monday. According to tracking, your order was delivered promptly on Wednesday 1/10/2024. In the future, if you would like to ensure your order is delivered before the end of the week, please place your order before 1 PM EST on a Wednesday. You can also always reach out to us at support@rawgeneration.com to get a clearer idea of when you will receive your order once you've placed it :) Thanks!

Posted 2 months ago

“The juice was tasty. Showed up frozen. Great experience with the company. Juice cleans is just not my thing.”

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Posted 2 months ago

“Tasty juice but horrible styrofoam packaging. I thought this was illegal but I guess not.”

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Posted 3 months ago

Hi David! We understand your concerns and would like to address them! Other juice companies use preservatives or high pressure processing, which gives their juices a long shelf life, but degrades or eliminates most of the nutritional value and taste. So while their juice may not have to be frozen in transit, what’s inside is less nutritious. The only way to preserve all the nutrients and flavor in our juices is to flash freeze and ship them frozen. The styrofoam insulation in the boxes allows us to get you the products frozen as possible. We would like to also let you know we are always researching and testing more sustainable measures, however, we have not yet found any other materials that allow us to get the freshest, most delicious products to you safely as well as the materials that we currently use. Please rest assured we are always experimenting and searching for more sustainable ways to do this. Thanks!

Posted 3 months ago

“So I ordered the 5 day cleanse and the stay skinny method and I have to say I am highly disappointed. Although the taste of all the juices and shakes were amazing, I only lost 1lb. Maybe it just don't work for the menopausal woman, if so, I wish it would have stated that as I spent over $200 in desperation to just get a head start on losing some weight.”

Helpful Report

Posted 4 months ago

Hi Jennifer. Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, we would be more than happy to discuss this with you. Please reach out to us directly at support@rawgeneration.com. Thanks!

Posted 4 months ago

“I felt great for a couple of days, then at about day 3 I had stomach pains and diarrhea. I continued through the 5 days because I didn’t want to waste my purchase and was hoping it would turn around. It didn’t. I lost 2 pounds. I didn’t “cheat” at all. I’m very disappointed and discouraged.”

Helpful Report

Posted 5 months ago

Hi Anne! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r If you continue to get worse, please stop your cleanse and resume eating solid foods, avoiding meat and dairy. If you have not already done so, please reach out to us directly at Support@rawgeneration.com to discuss your experience.

Posted 5 months ago

“Major shipping problems, even though I paid extra for overnight. Resulted in not being able to start cleanse when planned and able to. Will likely order from a competitor next time since never any problems with shipping (even though others are located on the West Coast and I am in ATL).”

Helpful Report

Posted 5 months ago

Hi Denise! Unfortunately what happens with the carriers is out of our control, but as discussed when you emailed, we did overnight you another package. Despite not having control over carrier issues, we will always do what we can to fix the problem. We do apologize again that it did not work with your plans, however, we did do everything in our power to fix this for you, including issuing a refund for your shipping charge as well as sending a brand new package. Thanks for your feedback!

Posted 5 months ago

“Too much garbage what I mean by that is the bottles by the time I was done with my three day cleanse I had so many bottles and I was feeling bad about it. even though I recycle them. You know it's still a lot.”

Helpful Report

Posted 6 months ago

Hi there! We understand your concerns and do apologize for any inconvenience. Unfortunately, the only way to preserve all the nutrients and flavor in our juices without using any chemical preservatives or HPP (high-pressure pasteurization, which essentially cooks the juices to give them a longer shelf life) is to flash freeze and ship them frozen. When a liquid is frozen, it expands, causing glass bottles to shatter, so we must use plastic bottles instead. We are always researching and exploring more sustainable measures. If you have any suggestions we would love your input! Thank you for reaching out!

Posted 6 months ago

“I was excited to try out the skinny cleanse. It was my first juice cleanse and was skeptical about it. I did the five day juice cleanse and it just made me feel bloated. All the juices were too sweet in taste. I did have energy with out drinking coffee, so that was good. I wouldn’t try them again.”

Helpful Report

Posted 7 months ago

Hi Angelica! We are sorry to hear you did not enjoy your experience! Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, please feel free to reach out to me directly at Amanda@rawgeneration.com to discuss! Thanks!

Posted 7 months ago

“The flavors are less than desirable.”

Helpful Report

Posted 8 months ago

Hi Kris, we are sorry to hear your experience was not what you had hoped for. If you have not already done so, please feel free to reach out to us at Support@rawgeneration.com to discuss your order and a way we can make your experience a better one! Thanks!

Posted 8 months ago

“my second purchase, i ordered a 42 pack and they arrived all thawed. and it seriously affected the taste compared to the first delivery.”

Helpful Report

Posted 8 months ago

Hi Heather, if you have not already done so, please reach out to us directly at support@rawgeneration.com. We would be more than happy to get your order replaced for you.

Posted 8 months ago

“The juices arrived very quickly, so customer service was great. The juices tasted awful though. I could only stomach one flavor. So while I get the effects I wanted to, it was more because I couldn’t stand to drink any more.”

Helpful Report

Posted 9 months ago

Hi Ashley! We are terribly sorry to hear you did not enjoy your experience. If you have not already done so, please reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way I can make your experience with us a better one! Thanks!

Posted 9 months ago

“My latest purchase was a box of 42, that my boyfriend and I chose. I was upset when it finally got here that the entire package was ruined, completely thawed out and warm. I couldn't continue my juice routine. I'm still waiting for it. The 1st package was good. It was a skinny cleanse and a protein pack. Unfortunately I am still waiting on 2nd package and am very upset. I am not quite sure I want to continue with this institution, I have searched and found other brand that has great reviews.”

Helpful Report

Posted 9 months ago

Hi there! We apologize if the carrier has delayed your package. If you have not already done so, please reach out to us directly at support@rawgeneration.com and we would be more than happy to replace any shipments that were delayed and thawed. Thanks!

Posted 9 months ago

“I love the juice....but, I am disappointed with the delivery service. I have had two orders delivered within 3 days. My current order placed on 6/12 looks like it won't arrive till 6/19. By then the juice will no longer be frozen. Should I drink it?”

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Posted 10 months ago

Hi there! The tracking information is not accurate until the carrier scans in the package. The order that shipped yesterday is scheduled to be delivered tomorrow on 6/14 :)

Posted 10 months ago

Raw Generation is rated 4.4 based on 3,763 reviews