Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.42

4.4 Rating 3,788 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 3,788 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Without prior notification after a 10 day wait my delivery was made on a Saturday while I was out town and not home until Monday night. My order was completely unfrozen and thus unsafe to consume. $400 in the recycling bin.”

Helpful Report

Posted 6 years ago

“From: attykapr@aol.com To: support@rawgeneration.com Sent: 4/2/2018 2:48:22 PM Eastern Standard Time Subject: Re: Your order has been delivered! Thanks; I tried 3 bottles, one of each variety. Not really! The first two have the same spinach-y/cucumber-ly after taste; the third one a little dissimilar. Carry any other varieties - more fruits/berries?! I go for nutrition; taste is secondary; but should not be boring! Brij Kapoor”

Helpful Report

Posted 6 years ago

Hi there, please contact me directly at amanda@rawgeneration.com and I would be happy to discuss a way we can make your experience a better one :)

Posted 6 years ago

“Okay, so this is not so much a cleanse as it is sitting down at the sugar bowl. There's a reason all these other reviews say the juices taste so good... they have around 20-31 grams of sugar each!!! That's like drinking a soda! Fruits are the first or second ingredient (and even worse, it's pineapple and oranges for the two juices - the highest sugar fruits). Yes, it's natural sugars from fruits, but it's still way too much sugar (your daily intake of sugar should be 25 grams or less). I was crashing every day by 3 pm from a sugar crash and generally felt awful. I actually didn't want to drink another juice because I couldn't stomach more sweets. I was actually craving green, leafy vegetables on this cleanse. I feel like I need a detox from this detox. I'm bummed I wasted my money.”

Helpful Report

Posted 6 years ago

Hi there, With all the concerns around SUGAR in our diets being brought to light, this is a valid concern amongst juicers. This is because juice, when found in the grocery store, i.e. your standard pasteurized apple, cranberry, orange juices, IS straight-up sugar water. It has been processed in order to keep it from spoiling, but in the process, loses all of its nutritional content. It's a common misunderstanding that because added sugars are bad, the same must apply to fruits, which also contain fructose. However... this is completely wrong. Fructose is only harmful in large amounts and it is almost impossible to overeat fructose by eating fruit. NOTHING is EVER added to our juices. It is fruit and veggies and nothing else. When focusing on the idea of taking in more carbohydrates (even natural ones found in the fruits that are juiced) is, it’s a matter of balancing your macronutrients. For instance, since you won’t be taking in the regular amount of fats and protein you would while not on a cleanse, it allows your body to process more carbs— especially without the fiber. If you are still concerned with balancing your blood sugar levels, consider drinking our juice as a supplement to your diet full of vegetables, healthy fats, and protein. Fatigue is a symptom that is common to juicing. It can be due to a reduction in calories, lack of hydration as you may not feel like drinking more water when you’ve already drank juice, or withdrawal from certain substances such as caffeine, sugar etc. It's also not unusual to crave savory foods while on a juice cleanse. For that reason, we have a variety of other products designed to meet your personal preferences. The Soup Cleanse or our new low-carb Keto Cleanse sound like they would be a better fit for you.

Posted 6 years ago

“Juices are good. The protein ones are just ok. My issue is that it took over a week to receive them. Threw off my start date.”

Helpful Report

Posted 6 years ago

Hi there, our sincere apologies, our company is growing rapidly and we do everything we can to fulfill orders as fast as possible. We have notated on the website upon purchase that processing time can take up to 5 business days. Again, we apologize for any inconvenience and appreciate your feedback.

Posted 6 years ago

“To be clear this has nothing to do with the taste of the juice. I have no idea what the juice tastes like. It will supposedly get here tomorrow March 16, for an order placed on the 5th. I have ordered juice form a couple places and this is the longest it's ever taken to receive an order.”

Helpful Report

Posted 6 years ago

“This was at least my 6th time ordering the 3-day juice cleanse, usually I love it and would give it 5 stars but this time I didn’t like what I got AT ALL. I ordered it through amazon, not sure if that was the problem. It wasn’t the juices I usually get- Green(jessica), carrot, beet, aloe etc... instead I got a bunch of soups and a nutbased drink, only 2 Beets and 2 Green. It’s like I got a mix of your juice cleanse, protein drinks and soup cleanse. I couldn’t even drink some of them. It was not what I was expecting at all, I liked how it used to be, fresh pressed juices. Makes me sad, I would never do this cleanse again, bring back the original.”

Helpful Report

Posted 6 years ago

Hi there, looks like you ordered the Skinny System which is the combination of all of our products. The product you had received previously was the Skinny Cleanse, and that is still the same as it always was :)

Posted 6 years ago

“Box I received was not in any order. Everything just thrown in, in a mess. My order was not correct. I was short 1 protein and most of my soups were cucumber. Highly disappointing as much as you cost. I was hoping you would be more professional than your competitors. Mt first impression is you are not. Lesson learned.”

Helpful Report

Posted 6 years ago

David, I know we spoke already regarding your order, I am more than happy to issue you a replacement, and I did cancel your subscription early without any fees. Contact me if there is anything more I can do for you. Thanks

Posted 6 years ago

“The shipping was fast but extremely expensive. My shipment arrived from New Jersey to my home in Oregon halfway unfrozen because there was no ice packs or extra insulation other than styrofoam pieces in the plain cardboard box it was in. $80 worth of shipping charges should have ensured better. My actual juice experience was mediocre at best. I would not call this a cleanse with the amount of sugar and calories that are in these juices. I should have investigated further before trusting a company I'll take that one on me. More disappointing is the fact that there are no manufacture dates or expiration dates on the containers. The containers are very cheap and thin plastic that burst in your freezer at least five of mine burst upon refreezing after they had thawed out in shipping. The protein drinks were completely disgusting. They tasted like to have a texture of something that is reconstituted from a powder and poorly at that. They are very chunky and chalky and leave a thick grit in your mouth and throat and are very hard to swallow. I will not be purchasing these again and I do not recommend them to anybody. About the only good thing about them is that two of the three Juice flavors do taste good and the shipping speed was quick.”

Helpful Report

Posted 6 years ago

“I placed my order for for almost 9 days no one contacted me wither by text,phone or email to keep my abreast on when my purchased would be shipped. It took me two days to connect with someone just to find out the status of my purchase. I found my package at the entrance of my building,box partially torn.”

Helpful Report

Posted 6 years ago

Hi there, we are sorry for any inconvenience. The normal processing time is 3-5 business days before shipping. If you would like to contact me directly at amanda@rawgeneration.com I am more than happy to discuss the issue with you and see what we can do to make your experience more enjoyable :)

Posted 6 years ago

“Its been too long a Waite over 10 days still no juice”

Helpful Report

Posted 6 years ago

Hi there, your order is in transit scheduled to be delivered tomorrow. The normal processing time is 3-5 business days, that does not include weekends. You are an express shipment (3-day transit) which can only go out on Mondays and Tuesdays. You ordered on a Tuesday, which pushed your order back to the next week. The normal processing time and rules regarding express shipments to the Pacific time zone are notated when placing your order. We apologize for any inconvenience or false expectations.

Posted 6 years ago

“I got the skinny cleanse and let me just tell you, DONT TRY IT. It was the biggest waste of money due to the fact they were the most awful things I’ve ever tasted. I had to hold my breath everytime I drank one and pray I didn’t need to breathe through my nose during the process. I only made it through one of the three days and now I’m sitting here. Still fat. With two days worth of nasty cleansing juice in my fridge. Highly do not recommend this product”

Helpful Report

Posted 6 years ago

Hi there, we're sorry to hear that you weren't the biggest fan of our flavors. Unfortunately, one of the drawbacks of eating a diet rich in processed foods, dairy, gluten, sugar, and meat is that it can affect our tastebuds and hinder the way fruit and vegetables taste to us. It takes time for your body to detox and reboot before your palette begins to experience fresh fruit and vegetable juice the way that nature intended.

Posted 6 years ago

“I would not recommend if your a first time cleanser. Definetly do your homework before using. More side effects can occur outside of what they mentioned.”

Helpful Report

Posted 6 years ago

Hi there, we are sorry to hear about your experience. If you are a first-time cleanser, it's essential that you ease your body into the cleanse and take steps to prepare for a few days before. You should avoid dairy, grains, fried or processed foods, sweets, artificial creamers & sweeteners, soda, & alcohol. Otherwise, it's not unlikely that you will shock your system and experience detox symptoms. To learn more about what your symptoms mean and how to avoid them in the future, we suggest checking out this blog post: https://www.rawgeneration.com/blogs/realresults/9-common-symptoms-during-a-cleanse There are a few simple things you can do to greatly improve your cleanse experience and the results you are looking to achieve. More details here: https://www.rawgeneration.com/pages/preparing-for-a-juice-cleanse

Posted 6 years ago

“I gave this rating mostly because of the shipping. After placing my order I emailed the company to request a delivery date of February 1st, for a 5 day cleanse, because I wanted to do the cleanse right before my beach vacation. They shipped the package too late (One day before I asked for it to be delivered) so I did not get it in time to start the cleanse on the day I wanted to. So I will be one day short, and that's a whole day of juices wasted. Very disappointed.”

Helpful Report

Posted 6 years ago

Hi there, please contact me directly at support@rawgeneration.com I apologize for the shipping inconvenience and would love to speak to you and see how we can rectify the situation for you. Thanks!

Posted 6 years ago

“I'll start off with the positive, these juices are very tasty, I didn't expect to like them as much as I did. Unfortunately this program didn't work out for me for a number of reasons. First, the ingredients are not organic and I am unable to find any information on how much pesticides are in the final juice product. The juice made my blood sugar soar, making me hungry all the time. I also started having daily migraines with auras, which points to high tyramine content. Overall I would recommend a high whole vegetable/fruit pescatarian type plan over excessive juice for most people to reset their health.”

Helpful Report

Posted 6 years ago

We're glad you enjoyed the taste of our juices! You are correct- technically we are not certified organic. We'll let you in on a little secret- this is how we are able to keep our prices so low for our customers! However, all of our produce is grown locally in a chemical-free facility, and there are zero chemicals used in the growing, cleaning, or juicing process. We're sorry to hear about your migraines. Our juices do not have a high tyramine content. Tyramine does not occur in the fresh fruit and vegetables used in our products. Unless produce is dried or fermented, there will not be a high tyramine content. Juicers typically experience migraines like the one you described as a result of one of two factors: caffeine withdrawal OR as a result of detoxification. The best way to avoid this from happening is to ease into the cleanse by cutting out dairy, gluten, meat, and processed foods in the days leading up to your cleanse. If you are a regular coffee drinker, you should NOT abruptly stop for your cleanse as this is likely to trigger withdrawal symptoms like migraines. You can find more information about preparing for a cleanse properly on our website! If you're seeking a lower sugar option, we suggest our Skinny Soup Cleanse which has less sugar and fiber than our other cleanses!

Posted 6 years ago

“The juices are great but it took mine over 1 week to come in and paying 59$ in shipping and them going bad after so long you wouldn't think it would take that long to arrive to my house. With no one saying sorry for your inconvenience or anything at that... Thank you!”

Helpful Report

Posted 6 years ago

Hi there, unfortunately, there have been shipping delays all over the country with FedEx because of weather in various locations. We do apologize for any inconvenience!

Posted 6 years ago

“The first time I ordered from Raw generation I had a great experience. The second time was a hassle due to delivery failure on FedEx part and harsh weather for the replacement shipment. It was a real shame and a waste of their products. I would suggest a better shipping method/company. Their protein drink products are good.”

Helpful Report

Posted 6 years ago

“Raw Generation's juice and protein shakes are great. They taste good, seem to have good qualities, and keep you full. The problem though lies in the packaging and overwhelming amount of waste generated from doing one of their cleanses. A 3-7 day cleanse is shipped in a box full of styrofoam. A 5 day cleanse, for example, contains 30 plastic bottles of juice/smoothie. This results is SOOOO much waste its horrendous. When you multiply those 30 bottles and 5 pieces of styrofoam by how many they sell, its literally like dumping a fleet of school buses full of plastic waste into the ocean. Yes, the individuals doing the cleanse can recycle the plastic bottles but only a small percentage ever will and there is no note from the company to do so. I would highly recommend Raw Generation and their products if they would simply institute a recycling program where customers can send back their bottles and packaging directly to the company. Honestly, it would save the customers and Raw Generation lots of time, resources, money, and headaches to do so (not to mention, help the environment).”

Helpful Report

Posted 6 years ago

Hi there, unfortunately, it is a lot of waste, the styrofoam is needed to keep the product frozen in transit. A type of recycling program has been discussed but unfortunately, it is not possible for us to do, but I will suggest an insert to go in the box that asks to please recycle. Thanks!

Posted 6 years ago

“My husband and I both did the 3 day cleanse together. Firstly the juices were a hit or miss with taste. Probably 4 of them were not good and we just had to chug it to get through it. Secondly, it took more than 24 hours to thaw, we wound up putting them in warm water to thaw the rest of the way and back into the fridge. Third, for my husband, he did not lose any significant weight, he lost about 3lbs. As for me I lost about 5lbs but see no difference. I feel bloated and uncomfortable. Other juice cleanses I’ve done have given me great energy, but this cleanse made me exhausted. All I wanted to do for the past three days was sleep. Overall maybe this wasn’t the juice cleanse for us but unfortunately I wouldn’t recommend it to any of my friends or family.”

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Posted 6 years ago

Hi there, sorry to hear you did not have a great experience. Please email me directly at support@rawgeneration.com if there is anything I can do to rectify the situation.

Posted 6 years ago

“I was signed up for the automatic shipment every 6 months. Instead of notifying me first, my card was billed and the shipment was sent, then I was notified. I received a shipment of the soup juices, which I would have never picked for myself being that there are items in the soups that I can't stand. Juice is just fine. Customer service is not.”

Helpful Report

Posted 6 years ago

Hi there, we did not get any emails or calls from you. Unfortunately, the subscription system does not send out an alert to you until your order is processed. Please email me directly at support@rawgeneration.com if you have any further questions regarding subscriptions, if you would like to cancel or if you do not know your next charge date.

Posted 6 years ago

“I haven’t actually received the juices. There was snow which I understand added a slight delay, but it will have been 2 weeks from ordering to receiving which is not ideal.”

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Posted 6 years ago

Hi Laura, please contact me directly at support@rawgeneration.com so I can look into your order and figure out why you have not received it yet.

Posted 6 years ago

Raw Generation is rated 4.4 based on 3,788 reviews