Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.42

4.4 Rating 3,772 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 3,772 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Juices were uniformly awful. Would not buy again. Do not recommend.”

Helpful Report

Posted 2 weeks ago

Hi Nancy! We are so sorry to hear you were not satisfied with your order. After going over our records, I can see that we spoke with you regarding your concerns and issued you a full refund.

Posted 2 weeks ago

“Not for me.”

Helpful Report

Posted 4 weeks ago

Hi Lindsey! We are so sorry to hear you did not enjoy your experience with us. If there is anything we can do to improve, please reach out to us directly at support@rawgeneration.com.

Posted 4 weeks ago

“Juice was good. Please know that you will need to get two shipments before you can cancel the autoship. This is a rare decision for a company to make and it counts on people not reading the fine print. It seems that the discount to try the products should stand without forcing a second shipment or a $19.99 fee.”

Helpful Report

Posted 1 month ago

Hi! We are happy to hear you enjoyed your juice. We apologize for the inconvenience. We do not recommend signing up for subscriptions to our new customers. When trying out a new product we always recommend a one-time purchase. The auto-ship orders are discounted with the promise of multiple orders. Canceling after one order would consider your first order a one-time purchase. This is not a hidden fee. It is clearly stated under the terms of an auto-ship and when you select the auto-ship option on our website. The second fulfillment can be swapped for any of our other products. Please reach out to me directly at saranne@rawgeneration.com.

Posted 1 month ago

“The stuff tastes awful. One tastes like fresh cut grass smells and another made me want to vomit. I requested a refund right away and was told I would it was processed but it has been almost two weeks and I still haven't seen it.”

Helpful Report

Posted 1 month ago

Hi! We are so sorry to hear you did not enjoy your cleanse. We sincerely apologize for this clerical error. Please email me directly at Saranne@rawgeneration.com. Thank you!

Posted 1 month ago

“Wouldn't recommend. Just buy your own juicer.”

Helpful Report

Posted 1 month ago

Hi Andrew! We would love to discuss any issues you may have had with our products. Please reach out to us directly at support@rawgeneration.com.

Posted 1 month ago

“Doesn’t really work”

Helpful Report

Posted 2 months ago

Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, please feel free to reach out to us directly at Support@rawgeneration.com. Thanks!

Posted 2 months ago

“I have emailed customer support twice to say that all my juices came defrosted. No one has even bothered to respond.”

Helpful Report

Posted 3 months ago

Hi Mark. We emailed back and forth and sent you a replacement. Did you not receive the replacement juices? Please email me directly at Amanda@rawgeneration.com

Posted 3 months ago

“Had terrible stomach ache and actually ended up gaining weight despite following recommended process.”

Helpful Report

Posted 3 months ago

Hi Rochelle! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r Preparing for cleansing is a great way to avoid symptoms as well as get the best results from your cleanse. If you did not prepare properly, this may be a big reason why you did not feel well and did not get the best results. This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results Please feel free to reach out to us directly at Support@rawgeneration.com to discuss your experience further!

Posted 3 months ago

“I purchased the 5 day protein cleanse since I was looking for a cleanse to do while maintaining my running and weight training. I had. an immense headache after 2 days of this cleanse and felt generally terrible. The sweetness of these juices and smoothies was undrinkable and the concept of drinking another juice makes me nauseous. Do not recommend. Save your money.”

Helpful Report

Posted 3 months ago

Hi there! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r If you continue to get worse, please stop your cleanse and resume eating solid foods, avoiding meat and dairy. If you would like to discuss your order and experience further, please reach out to us directly at Support@rawgeneration.com. Thanks!

Posted 3 months ago

“I got extremely sick after drinking one of these drinks. I followed the directions and kept the drinks in the freezer until 24 hours before consuming the drinks.”

Helpful Report

Posted 3 months ago

“I was shipped the wrong program. Had ordered a protein cleanse but was shipped a skinny cleanse. I immediately emailed the email address on the website to notify Raw of the mistake and asked how to handle, but never received a response. Had to use the cleanse I was shipped and it was ok, but I had to supplement the protein to keep on my workout program.”

Helpful Report

Posted 3 months ago

Hi Troy, we actually responded to you twice and received no answer. Please email us again at support@rawgeneration.com and we would be more than happy to get the correct cleanse sent out to you. Thanks!

Posted 3 months ago

“I’ve done this cleanse twice before and had no issues. However this last time I ordered the one with the “skinny shots” and was very sick the entire time I was doing the cleanse. I’m not sure if I was sent a bad batch, but it was so awful I don’t think I will order from here again.”

Helpful Report

Posted 4 months ago

Hi there! We are sorry to hear your experience was not what you hoped for! The Stay Skinny Method is not designed to be a cleanse, but a program to use after cleansing in combination with an eating regimen. This could be the reason you did not feel the best if you were using this particular product as a cleanse and only drinking the bottles the way a cleanse is done. If you would like to discuss your experience further and a way we can help make it a better one, please feel free to reach out to us directly at Support@rawgeneration.com. We look forward to hearing from you! Thanks!

Posted 4 months ago

“The protein greens were horrible. Not tasty at all. Very disappointing because they were a lot of them in my juice package and couldn’t drink them.”

Helpful Report

Posted 4 months ago

Hi Nicole! I am sorry to hear you did not enjoy the Protein Greens flavor! Please feel free to reach out to us directly at Support@rawgeneration.com to discuss this and make your experience with us a better one!

Posted 4 months ago

“I received multiple drinks that had expanded and separated and were not usable. After dumping them down the drain i was asked to take pictures for a refund. To late , they smelled bad and were gone. Kinda bummed because I've done juice clenses in the past and loved them all!”

Helpful Report

Posted 5 months ago

Hi Erika, yes, we did ask for photos and some details so we could do an investigation into the particular batch as noted. We did not hear back from you with any details, so a refund was not processed. If you would like to reach back out to us with any details you can provide, we would be more than happy to get a refund request sent up.

Posted 5 months ago

“all my juice went bad and was unable to drink”

Helpful Report

Posted 6 months ago

Hi Brian, I see here your order was delivered in an overnight transit and should have still been frozen when it arrived. Can you please reach out to us directly at Support@rawgeneration.com to discuss your order? Thanks!

Posted 6 months ago

“I never got to sample the juices. We had to throw them away, because there was nothing keeping them cold. When they arrived, they were all warm. I contacted the company, but did not receive any sort of suitable explanation. Your company should account for travel to hotter locations.”

Helpful Report

Posted 7 months ago

Hi Sarah. I went back and looked at our previous correspondence. We apologized for the inconvenience and asked if you would like a refund or a replacement, we did not hear back from you. Please contact us directly at Support@rawgeneration.com; we would be more than happy to get this taken care of for you as expressed in our email. Thanks!

Posted 7 months ago

“Never received it — first time this has happened!”

Helpful Report

Posted 7 months ago

Hi Carole, if you have not already done so, please reach out to us directly at support@rawgeneration.com and we would be more than happy to get this fixed for you!

Posted 7 months ago

“Was not for me. I feel like I wasted $125. I normally don’t listen to reviews, but in this case I should have. Waste of $$”

Helpful Report

Posted 8 months ago

Hi Julie! We're sorry to hear you did not enjoy your experience! Please feel free to reach out to us directly at support@rawgeneration.com to discuss your order and a way we can make your experience a better one! Thanks!

Posted 8 months ago

“These juices made my stomach so upset I could only make through one day. After I drank the red one I had such bad heartburn I had to eat something - I just couldn’t tolerate it.”

Helpful Report

Posted 8 months ago

Hi Margaret, we are sorry to hear this. If you have not already done so, please reach out to us directly at support@rawgeneration.com. Thanks!

Posted 8 months ago

“I followed the 3 day cleanse perfectly. Drank half my weight in ounces of water each day, and the weeks following. I actually gained .3 pounds. I really cant figure it out. I have done many 3 day cleanse before and have always had weight loss. I really did not notice any change at all except i had to urine more often. Very expensive for three days of only juice and water with zero results. I am disappointed.”

Helpful Report

Posted 9 months ago

Hi Jennifer, we are sorry to hear your experience was not what you has hoped for. Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important. https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, please reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way I can make your experience a better one! Thanks!

Posted 9 months ago

Raw Generation is rated 4.4 based on 3,772 reviews