Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.43

4.4 Rating 4,333 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Raw Generation 5 star review on 30th May 2025

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a big fan of Raw Generation - have ordered many of their products and never been disappointed. However the Instant Smoothie Detox Cleanse was very disappointing. I mixed them in a blender as instructed but they still did not mix properly. They had virtually no taste which meant all three flavors tasted the same which was powdery and bland. Mixed with water they were awful. With oat milk marginally better. But I would defintely not purchase again.”

Helpful Report

Posted 2 weeks ago

Hi Nicky! Thank you for your feedback. Please feel free to reach out to me directly at Amanda@rawgeneration.com. I would love to discuss your order and experience and a way we can make it a better one!

Posted 2 weeks ago

“I was really excited to get the product and could not wait to try it. My friends also were going to order. I was diagnosed with breast cancer and I found out I would have many surgeries ahead. So to play it safe, I asked my doctor if I could drink them. He looked them up and said, no. He felt it was not wise or safe to be drinking the ingredients while dealing with my breast cancer. I nicely explained my story on the “help and support” page…which is kind of ironic because it was really the no help and no support page. I literally had to email them on THEIR page about 5 times asking if they would kindly refund or exchange or anything because I didn’t want to waste all the product but I could not drink it. Well, by the 8th email and 9th day, someone responded and said…”no we cannot refund you per our refund policy and now the product isn’t good anymore anyway”. I could not believe this! No mention of “sorry you’re going through breast cancer”, thank you for your purchase, etc… Nothing! And NOW, it’s my fault the product isn’t any good anymore. While I had been trying to contact them all week to avoid this. I could never buy or do business with a company that lacks compassion so blatantly and was so rude! And I saved every email and then the one with his response so I could even show people this is true. Otherwise, it’s hard to believe any company would do this!”

Helpful Report

Posted 1 month ago

Hi Julie! I am so sorry to see this. Looking back in our emails, I do not have any correspondence from besides an email regarding a shipping delay which was refunded. Please reach out to me directly at Amanda@rawgeneration.com so I can have this looked into for you. This does not sound like the way my team would handle this situation. I am hoping you are emailing the right company! Please reach out to me directly and I would be more than happy to take care of you!

Posted 1 month ago

“Not fresh or worth the price point. Very disappointed in the quality, taste and experience.”

Helpful Report

Posted 2 months ago

Hi Anthony! We are sorry to see your experience was not what you hoped for! Please feel free to reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way we can help make your experience a better one! Thanks!

Posted 2 months ago

“It was so expensive, and it was not palatable. I was able to get through the green drinks, but the beet and carrot juice went straight to the garbage. So unfortunate. I have used other companies, but I will not use this one again. Would not recommend.”

Helpful Report

Posted 2 months ago

Hi there! We are sorry to hear your experience was not what you hoped for! Please feel free to email me directly at Amanda@rawgeneration.com to discuss your order and see how we can help improve your experience! Thanks!

Posted 2 months ago

“These didn’t do anything for me at all. I hoped they would since they were so expensive. They did taste good though.”

Helpful Report

Posted 3 months ago

Hi Meredith. I am sorry to hear you did not enjoy your experience with us. Please feel free to reach out to me directly to discuss your experience at Amanda@rawgeneration.com

Posted 3 months ago

“I ordered a 5 day cleanse the taste was so bad after one day I gave the remaining supply to my girlfriend who had done a juice cleanse before. After Two days she threw it out saying the poor taste she couldn’t finish the remaining two days”

Helpful Report

Posted 4 months ago

Hi there, please reach out to me directly at Amanda@rawgeneration.com to discuss your order and a way we can make your experience a better one! Thanks!

Posted 4 months ago

“I haven’t done my cleanse yet because my delivery was delayed by a week and even a second “overnighted” delivery was a day late. The first delivery finally came but needed to be thrown away because it was melted. The second one just came yesterday. I had planned my cleanse around events I had going on and that plan is now no good. I need to figure out a new plan. For what it is worth, when I called Raw Generation for help the person was EXCELLENT! Her Customer service was great. But the entire process has been terrible since I didn’t get my delivery even close to on time. Very disappointing”

Helpful Report

Posted 6 months ago

Hi Tom! Thanks for your feedback. I am glad to hear our Customer Service team was able to help you. Unfortunately for us, we cannot control what these carriers do with the packages once they have possession of them. Especially this time of year, they are quite overloaded and we do see an increase in delays. Please be assured that if you ever have an issue with delivery we will do everything we can to fix the problem and make your experience a better one! We hope you come back again in the future to cleanse with us and the delivery goes smoothly so you can have the experience you intended to have. :)

Posted 6 months ago

“Do not recommend if you have already started a weight loss plan such as Weight Watchers. The juices are full of sugar and caused me to be so constipated and tasted so gross. Just stick to what you are doing, and trust the process.”

Helpful Report

Posted 8 months ago

“I don't have anything to say about your product.”

Helpful Report

Posted 9 months ago

“The last 2 juices of the day tasted horrible. That means 6 bottles = 1 whole day of money was wasted. They were also delivered to me defrosted. Won’t buy again.”

Helpful Report

Posted 9 months ago

Hi there, we're sorry to hear your cleanse experience was not what you hoped for. Please feel free to reach out to us directly at Support@rawgeneration.com to discuss your order and a way we can make your experience a better one :)

Posted 9 months ago

“I did not like it, I didn’t see any results, the opposite I only had side effects, I was constipated fro three days, and I felt so swollen, almost felt like I got weight with the juice cleanse I don’t know I did not like it.”

Helpful Report

Posted 10 months ago

Hi there! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r If you continue to get worse, please stop your cleanse and resume eating solid foods, avoiding meat and dairy. Please feel free to reach out to us directly at Support@rawgeneration.com to discuss your order and a way we can make your experience a better one!

Posted 10 months ago

“Overall, I would not recommend this for most people. As an athlete who eats a very intentionally balanced diet, this was so rough on my system. First, it is SO low in calories that if you are active, it feels quite dangerous to rely only on these juices for substance. By my 5th day, I was so light headed that I almost passed out. Second, the bloating was horrendous. I am never bloated in my daily life, and eat at least 8 servings of fruits and vegetables daily. This was next level painful. As for weight, according to an inBody scan, I did lose one pound of fat, but I also lost two pounds of muscle and was way more dehydrated than I ususally am. So, the weight loss is not some miracle - it's simply because you're consuming so few calories, which you could do on any diet. Overall, I don't feel like this was beneficial to me in any way and I wouldn't recommend it.”

Helpful Report

Posted 10 months ago

“I’m a loyal subscriber but I bought a 60 bottle Build-a-Box right before Independence Day that came completely thawed, browning and in a box that was soaked and falling apart. I trusted the brand and made a huge investment. Each of the juice are bad. Even though I tried to immediately refreeze, the damage had been done. I reached out immediately to let them know what had happened and have never received any response.”

Helpful Report

Posted 10 months ago

Hi Jennifer! I am so sorry to hear you had an issue with delivery. We did not receive any emails from you on record, we are always more than happy to fix any delivery issues. Please reach out to me directly at Amanda@rawgeneration.com and I would be more than happy to get this issue resolved for you. Please also let me know what form of contact you used to reach out as there may be a disconnect somewhere that we need to address. Thank you!

Posted 10 months ago

“Nothing was frozen. I immediately got product from my front door. I seen it delivered. Product was very defrosted and slushy. I sent out an e-mail but got no response. I consider that poor customer service. To my disappointment, everything was tossed. It looked like it was going to work for me, but I guess the summer temps here in Arizona was to much. I did complain, but again no response. Not that I'm wealthy or anything but sometimes it isn't worth the battle for a refund.”

Helpful Report

Posted 10 months ago

Hi Leona! I am sorry to hear this. We do not have any record of you emailing us. Did you send the email directly to support@rawgeneration.com ? It is not coming up in our records. We absolutely would love to take care of this for you if you could email us directly or check the email address you sent your message to. We would never ignore a customer issue of a package being thawed or delayed. Please reach out! Thanks!

Posted 10 months ago

“Unfortunately I got food poisoning from the juice.”

Helpful Report

Posted 10 months ago

Hi Diana, we are sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r Please reach out to us directly at support@rawgeneration.com to discuss further.

Posted 10 months ago

“My juice shipped last Wednesday and still isn’t here so I have no review.”

Helpful Report

Posted 11 months ago

Hi Mary! We are very sorry to hear this! It looks like your order was delayed via UPS. We apologize on behalf of UPS for the delay in transit. Please discard any thawed bottles upon arrival and contact us ASAP. Please email support@rawgeneration.com. We would be happy to help you resolve this issue. Thank you!

Posted 11 months ago

“Totally disgusting. Not drinkable. Don’t waste your money, unless you’re ready for the nastiest drink of your life.”

Helpful Report

Posted 11 months ago

Hi Jourdan! We are so sorry to hear you did not enjoy your experience with us. Please reach out to us directly at support@rawgeneration.com. We would be happy to discuss this in more detail. Thank you!

Posted 11 months ago

“I tried the 10 day plan and only made it 5 days. I was throwing up daily and it was an all around horrible experience.”

Helpful Report

Posted 1 year ago

Hi Oliver! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r Please reach out to us directly at support@rawgeneration.com. We would be happy to help!

Posted 11 months ago

“See review below.”

Helpful Report

Posted 1 year ago

Hi! We are so sorry to hear you were not 100% satisfied with your experience. We have a lot of information on our website. Here is the link to our FAQ page. https://www.rawgeneration.com/pages/frequently-asked-questions Which cleanse you decide to do is 100% up to you and what you and your body feel will be the best fit for you. Here are some helpful hints to help you decide which cleanse is right for you! Skinny Cleanse- Our best seller! Made up of 6 cold-pressed juices per day, you want to use this one when you have more downtime and want fast results Protein Cleanse- Made up of 3 cold-pressed juices and 3 plant-based protein smoothies per day, this cleanse is best to use when you want to keep up your fitness routine or workout while you cleanse! Lower Sugar Cleanse - Get a total diet reset with 48 grams of plant-based protein and 47%* less sugar. You'll give your body everything it needs to thrive with a combo of super green juices and plant-based smoothies. *77g of sugar per day as compared to 164g in other leading juice cleanses You'll drink 4 cold-pressed juices and 2 plant-based smoothies with this low-sugar juice cleanse If you feel you may benefit from a different type of cleanse, please reach out to us directly at support@rawgeneration.com. We would be more than happy to help!

Posted 11 months ago

“Too expensive and doesn't work. After my 3 day cleanse I have not been using the bathroom right. I have EXTREME stomach pains and constipation which I thought would be the opposite.”

Helpful Report

Posted 1 year ago

Hi there! We're very sorry to hear this. There are a number of symptoms that can be caused by cleansing/juicing. Here is an informative blog post that will explain the best ways to avoid and correct these symptoms 😊 https://www.rawgeneration.com/blogs/healthy-lifestyle-blog/juice-cleanse-side-effects-symptoms?_pos=1&_sid=3eaf3116b&_ss=r If you haven't already, please contact us directly at support@rawgeneration.com. We would be happy to discuss this further. Thank you!

Posted 1 year ago

Raw Generation is rated 4.4 based on 4,333 reviews