Red Original Reviews

Name: Red Original
Rating: 4.88

4.9 Rating 2,347 Reviews

98 %

of reviewers recommend Red Original

4.9

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01803 896847

Email:

team@red-original.com

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Red Original 5 star review on 11th April 2022

189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift which was very well received. The useability of the website was very good and the delivery was trouble-free. The robe has not been worn for swimming yet as we are in lockdown.”

Helpful Report

Posted 4 years ago

“Fabulous Change robe - cozy, looks good and really protects in rain, wind and hail. The only problem I had was with stock levels and waiting time. I guess it shows that the robe is really desirable. I'm waiting for a month already to order another one for my child now.”

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Posted 4 years ago

“Bought a beach robe as a Christmas present. The recipient hasn't been able to test it yet but she thought it was a lovely present.”

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Posted 4 years ago

“Good company to deal with. Delivery excellent.”

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Posted 4 years ago

“Cool company”

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Posted 4 years ago

“Good communication of the sales team. Like the design and simplicity of the item sold.”

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Posted 4 years ago

“Impressed with everything, from the telephone service to the website to the product. My only quibble relates to the prices, but of course I realize that (good) quality costs.”

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Posted 4 years ago

“My only wish is that there was a changing robe that was longer and can't down closer to the ankles.”

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Posted 4 years ago

“I had trouble with the order. At first wasn't able to change country for delivery and then had a problem changing currency. Red Original customer service was very helpful in trying to resolve the problem.”

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Posted 4 years ago

“Love the Red Original products. I’ve used one of their boards and bought a compact board (haven’t had the chance to try it out yet!) The quality of the bag and the fast pump are great.”

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Posted 4 years ago

“I pre-ordered a Men's Long Sleeve Pro Change Robe - Grey with Red Lining - back in October. It arrived 2 weeks later. It was a key piece of gear for getting me through my Ice Mile swim in December. Perfect to wear to the water's edge & replaces the need for a towel when you get out. An internal pocket to hold underwear/great would be nice.”

Red Original 4 star review on 7th December 2020

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Posted 4 years ago

“Got a follow up email from a member of the team the following day after I placed my order which was a really nice touch; although they haven’t since replied yet. I haven’t got the item out of the lovely bag it came in as I won’t be able to fold it as well and it is for a Christmas present! Well presented in a bag! Also little pack of haribos in with delivery which was a nice touch! The disappointing part is the postage cost of £5 for one item!! I had used a blue light discount code which was not good in the end because of that cost and that was the only option at the end and I really wanted the item so had to pay it. I had previously looked around the site to find shipping cost as that can often put me off and it said £2.99 then when I got to the basket it wasn’t so was quite gutted!! Will see what the item is like on Christmas Day but very excited to give it as a gift! :)”

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Posted 4 years ago

“Red Originals packaging was fantastic and the reusable bottle I have got as a birthday present has been nothing but great.”

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Posted 4 years ago

“Red are great products and very well made with excellent customer service”

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Posted 4 years ago

“Overall, really happy with the products and customer service”

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Posted 4 years ago

“Does what it says on the tin. Sizing good, lovely fleeced lining, great fitting hood. Love it.”

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Posted 4 years ago

“Grandkids delighted with their towel robes - snug and warm after a swim”

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Posted 4 years ago

“Brilliant. Birthday presents for our Son.”

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Posted 4 years ago

“Great service and fabulous communication. I feel like a valued customer.”

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Posted 4 years ago

“I am very happy with my swim robe. The lining is delightful. Soft and snuggly and zero shedding. My only wish would be that the collar could be higher and separate from the hood. A slightly roomier hood would also be nice.”

Red Original 4 star review on 2nd November 2020

Helpful Report

Posted 4 years ago

Red Original is rated 4.9 based on 2,347 reviews