Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Redfoot Shoes Reviews

4.9 Rating 6,894 Reviews

98 %

of reviewers recommend Redfoot Shoes

Company Reviews

Product Reviews

4.9

Based on 6,894 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01706871410

Email:

help@redfootshoes.com

Write Your review

Tell us how Redfoot Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Redfoot Shoes 5 star review on 5th January 2018

Vladimir Orechov

Redfoot Shoes 5 star review on 23rd August 2017

Redfoot Shoes 5 star review on 18th July 2017

Redfoot Shoes 5 star review on 18th July 2017

Redfoot Shoes 5 star review on 10th July 2017

Redfoot Shoes 5 star review on 8th July 2017

Redfoot Shoes 4 star review on 29th May 2017

24

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I am the same as jo below - ordered a pair of slippers on 11.12 advised on 14.12 they were delayed by a few days and it’s Christmas Eve and my present still hasn’t arrived ??! I emailed them 3days ago and no response ! Not a happy customer !!! When will I get my slippers that I have already paid for on Amazonpay ???”

Posted 3 years ago

“Ordered a pair of slippers in the 5/12/20 #69588, had an email they would be delivered w/c 14th. Still yet to receive my order and it is now 22/12. Email sent, however no response. Where is my order? Please advise!”

Posted 3 years ago

“I bought a lovely pair of sheepskin slippers in November..which were delivered on time. I then placed an additional order at the beginning of December for slippers for my family for XMAS. These were on a preorder...with delivery before Christmas. I did get email saying that my order had been delayed - then nothing..no update or responses to further email. I am presuming that the company is having issues dealing with the seasonal demand, after furloughing a lot of their staff.....however, they are still taking orders..and clearly not fulfilling any that have been placed. Come on Redfoot - judging by the comments - you will be disappointed lots of people who will not be getting their Xmas presents on time - including all my family :-( :-(”

Posted 3 years ago

“Ordered 2 pairs of slippers as a Christmas present 2weeks ago and paid for shipment and have heard nothing from the company, emailed and tried ringing but nothing! At least have the decency to let me know if I'm not getting my items so I can sort others out. One not happy customer 😒”

Posted 3 years ago

“I ordered 2 pairs of slippers on Dec 1st and paid via Amazon pay, i was then sent an order dispatched email on the 11th with tracking details, delivery to be made via Amazon. Amazon have since cancelled the tracking details saying they didn’t receive the shipment from the seller. I have paid £4.50 for the shipment too! I have emailed, phoned, contacted via social media channels and no communication from Redfoot at all. I understand things can go wrong or get delayed but no communication at all is not acceptable. Very frustrated customer”

Posted 3 years ago

“Ordered some slippers on 29th November so all the family can have new ones for Christmas. Had to pay a delivery charge. Still not had them, sent an email to their customer support team, received a reply saying thanks for reaching out to us someone will contact you shortly. Had a text two days later which doesn't support any replies saying they will be despatched 23rd December so not holding out a great deal of hope for them to arrive for Christmas! Today received more emails advertising sheepskin slippers for Christmas gifts! Why, they obviously can't have them in stock? Not impressed. Poor customer service/delivery in my opinion.”

Posted 3 years ago

“These people are rogues of the first order. My wife ordered slippers on Nov 20th. They hadn’t turned up after 10 days and the company failed to respond to emails asking where they were. Their phone number has a message saying they’re not taking calls. So we called AmEx to cancel the charge which they did. This obviously spurred these rogues into action, and they sent an email yesterday saying the slippers were on their way - we replied immediately that we no longer wanted them as we’d bought elsewhere. They arrived today and now we have to pay to send them back ! Do not under any circumstances buy anything from this company unless you’re prepared for disappointment and hassle.”

Posted 3 years ago

“To Redfoot, I received Alfie Brogue boots last Friday but unfortunately even referring at the Shoe Size Chart in the Redfoot website the boots is too large for my husband which was a gift. I sent an email but yet no reply I need to exchange it and it's not my fault so incurring charges for postage is unacceptable. This was my first time ordering a Redfoot shoe yet no response that's poor customer service. I believe you take customer feedback important so kindly get back to me. Thank you.”

Posted 4 years ago

“I purchased these shoes in July 2016, I really loved the look and slim fit style compared to other ladies dolly shoes I had seen. They arrived and I tried them and fell in love with them, they were very comfy! but I didn't wear them straight away, they remained in the box until Summer 2017. After wearing the Blue and Black pair a few times they've broken, both at occasions unfortunately resulting in me having to go home because of a broken pair of sandals. I'm gutted. They didn't last long at all and quite disappointed as they've not been worn more than 10 times each.”

Posted 5 years ago

“They never got delivered”

Posted 5 years ago

“Unhappy about having to pay return postage”

Posted 5 years ago

“Haven't received the shoes,the courier attempted to deliver them three times,all mid morning and left no number on the card to contact him.When I contacted Hermes they told me they couldn't give out a couriers number so the shoes were going back to the seller. Not redfoots fault but bottom line is I paid for shoes that I don't have.”

Posted 5 years ago

Hi David, Sorry to hear you have had problems with your delivery! We can resend it on a next day delivery once we have received it if you like? Please email help@redfootshoes.com so we can sort this out for you! Many Thanks Sarah

Posted 5 years ago

“great and cheap”

Posted 5 years ago

Thanks for the feedback Daniel!

Posted 5 years ago

“I received shoes instead of the boots I ordered I have returned and asked for the boots to be sent - I've received nothing yet”

Posted 5 years ago

Hi Aileen, I do apologise that you have received the wrong item, could you please email the team at help@redfootshoes.com so that they can look into this for you!

Posted 5 years ago

“Sent wrong size shoe will not change”

Posted 5 years ago

We do apologise that you were sent the incorrect size shoes, however as we have explained to you, it clearly states in our terms and conditions, which you agree to when you place an order, that we can only accept products back in the state they were purchased in. The fact that we mistakenly sent the incorrect size does not void this agreement, If this error had been brought to our attention before the shoes were worn, we could have immediately resolved the issue for you. I understand that you did not realise the shoes were the wrong size until you had been wearing them over the course of a few weeks, but by wearing the shoes outdoors you are deemed to have accepted the order. Our offer still stands for the 20% off your next order as we do understand your frustration, unfortunately, this is all we can offer you as we must follow our company policy. Again, we really do apologise for the inconvenience caused.

Posted 5 years ago

“Ordered Birkenstock Madrid and was sent men’s instead of women’s. In the US and there is no way for me to return for less than $150.”

Posted 5 years ago

Customer was sent the correct size. This style is only made in womens sizing

Posted 5 years ago

“Have not received them yet, ordered 2 weeks ago”

Posted 5 years ago

“Not impressed. The shoes did not fit and the suede was marked so I requested a return. Red foot then charged me for the return postage. Learnt my lesson I will shop at Amazon or Clark’s where customers can return sub standard items and not be charged for the privilege. Avoid”

Posted 5 years ago

Hi Dave, Apologies, this was a technical error on our side. I have now refunded your postage cost for you, please allow 3-5 working days for this to appear in your account. Thanks, RF Team

Posted 5 years ago

“Delivery was quick but shoes were too tight. Returned over a week ago. Still waiting for refund.”

Posted 5 years ago

Sorry to hear your shoes are too tight. Returns can take up to 14 working days to get back to us. As soon as we receive your return we will be able to process your refund. If you require further assistance, please email us at help@redfootshoes.com RF Team

Posted 5 years ago

“Still not received the sandals we ordered, although we believe the problem is your delivery service, we feel it is your responsibility to make sure the item gets to the customer. Please advise asap on a course of action as our patience is wearing thin. Call Rob on 07539892810 for a quick resolution. I look forward to hearing from you soon, thanks Rob”

Posted 5 years ago

«
1
2
3
»

Redfoot Shoes is rated 4.9 based on 6,894 reviews