Regency Fireplace Reviews

Name: Regency Fireplace
Rating: 3.97

4.0 Rating 579 Reviews

73 %

of reviewers recommend Regency Fireplace

4.0

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.4 out of 5

About Regency Fireplace:

Regency manufacturers high quality gas inserts, wood stoves and everything in between. Proudly built in North America for over 40 years & backed by industry leading warranties. At Regency, it's more than a fireplace...

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Regency Fireplace 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After one winter we are satisfied as it looks well-built and performs well to our expectations. We only wish we has some guidance on how to clean the glass doors. Thank you! John & Camelia”

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Posted 3 years ago

“My san francisco bay 40 works as expected”

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Posted 3 years ago

“It heats the room it is installed in very well.”

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Posted 3 years ago

“Initially had problem with remote. Installer got new one and worked way it was supposed to.”

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Posted 3 years ago

“Nice, elegant design with construction to enhance the look and experience of the fireplace. It works well and it is easy to manage the remote control.”

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Posted 3 years ago

“Works the way I expected”

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Posted 3 years ago

“So far so good. It works, it's attractive and it's enough heat to warm the desired area.”

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Posted 3 years ago

“We like the style, the warmth on winter evenings, the reflecting panels.”

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Posted 3 years ago

“Nice unit keeps the room nice and warm”

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Posted 3 years ago

“We love the appearance, and the instant warmth! Only wish the glass didn't get so dirty so quickly”

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Posted 3 years ago

“it's fantastic, we love it and it works quite well. That said the buying experience was only ok and I was promised a mail in rebate snd I never got it.”

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Posted 3 years ago

“Love it ... throws out an amazing amount of heat for its size. Virtually no smoke from the chimney. Our hydro bill is fully 1/3 lower than the previous years same time periods (Jan,Feb,Mar, Apr)”

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Posted 3 years ago

“We love it..easy to use. Gives a lot of heat, very reasonable operating costs.”

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Posted 3 years ago

“It is easy to use and the logs are very realistic”

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Posted 3 years ago

“I like the ambience. But the remote is a little finicky.”

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Posted 3 years ago

“IT IS CLEAN, EFFICIENT AND MOST CONVENIENT.”

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Posted 3 years ago

“Our new fireplace/stove was installed in Dec 2020 and the technicians did a great job overall and most importantly the unit does a great job heating our family room and beyond and the remote control feature is an effective and welcome part of the package.”

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Posted 3 years ago

“It has helped reduce heating costs and the tech that installed it was great”

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Posted 3 years ago

“We were very happy with the installation, how it looks, how easy it is to use, and the features of it.”

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Posted 3 years ago

“It just works! Provides great ambiance, heat and has reduced my overall heating costs.”

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Posted 3 years ago

Regency Fireplace is rated 4.0 based on 579 reviews