Regency Fireplace Reviews

Name: Regency Fireplace
Rating: 3.97

4.0 Rating 579 Reviews

73 %

of reviewers recommend Regency Fireplace

4.0

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.4 out of 5

About Regency Fireplace:

Regency manufacturers high quality gas inserts, wood stoves and everything in between. Proudly built in North America for over 40 years & backed by industry leading warranties. At Regency, it's more than a fireplace...

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Regency Fireplace 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We enjoy the beautiful design of the logs, flame and embers. Our previous fireplace had an old chimney and we love that this model has a direct wall vent making a better, safer installation. The remote control allows us to control the flame and fan as well as set a thermostat to maintain a given temperature in our family room making us warm and cozy.”

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Posted 4 years ago

Thank you for your review, Rob and Kathy! We are glad to hear you are enjoying your new Regency Fireplace.

Posted 4 years ago

“excellent, quick service. The team was kind and professional at all times.”

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Posted 4 years ago

Thank you for your review, Penny! We appreciate your feedback.

Posted 4 years ago

“We replaced our Jotul wood stove after 25 years this year with our Regency. We love our Regency!”

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Posted 4 years ago

Thank you for your review, Roger! We appreciate your feedback.

Posted 4 years ago

“We love our new Regency 3-sided Panorama Fireplace. It not only keeps our home warm and cozy it is so beautiful to look at and so easy to turn on and off. We have had so many compliments on how beautiful it is and how it has transformed the living area of our home.”

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Posted 4 years ago

Thank you Cynthia for your review and sharing a photo. We are glad to hear you are enjoying your new Regency Fireplace.

Posted 4 years ago

“I was always very cold due to my health problems, since I have Regency fireplace, life has changed for me, I love it and it’s very convenient and cozy! My gas bill has gone down as well. Thank you Regency!!!”

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Posted 4 years ago

Thank you for your review, Avtar! We are happy to hear you are enjoying your new Regency Fireplace.

Posted 4 years ago

“I have been very satisfied with my new Regency Propane Stove (Model # U38E-LP11). In addition to the incredible esthetics, the stove has an excellent remote control that we have used extensively. The three-sided window glass design provides maximum viewing and is a unique feature. We now spend much more time in our Living Room than we previously did. One additional benefit we have also found is the financial aspect of dramatically lower Propane usage. The Regency stove is far more efficient than baseboard hot-water heat and I estimate the stove payback to be 5-7 years; FANTASTIC. I am actively looking for another Regency stove for my Home Office. The model I like best so far is The RC500E Contura White finish. Congrats on a fine line of products.... Barry W. Breen December 5, 2020”

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Posted 4 years ago

Thank you for your review, Barry! We appreciate your feedback.

Posted 4 years ago

“I am very satisfied with my wood pellet stove. I have had no issues with it. Like being able to select the heat setting and has a very quiet fan just as advertised.”

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Posted 4 years ago

Thank you for sharing the photo, Blaine! We appreciate your feedback.

Posted 4 years ago

“We have been living at our present address for about 30 years. We had 2 wood burning fireplaces, one in the living room and the other in the family room. We occasionally lit a fire in the family room but never fired up the fireplace in the living room. Last year we opted to have Regency Gas Fireplace Inserts installed in both fireplaces. What a treat!!. We now enjoy a fire in these fireplaces almost every day.”

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Posted 4 years ago

Thank you for sharing the picture, Larry! We are happy to hear you are enjoying your New Fireplaces.

Posted 4 years ago

“The Hampton H15 gas stove/heater in sandstone color was a perfect fit for the corner of my Master Suite. I have a lovely relaxing/reading corner exactly the way I pictured it to be. The automatic thermostat readily heats as needed on chilly nights.”

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Posted 4 years ago

“We truly enjoy our new fireplace and it has exceeded our expectations. Our local dealer was great to work with and very professional.”

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Posted 4 years ago

Thank you for your review, Fred! We are happy to hear you are enjoying your new Regency Fireplace.

Posted 4 years ago

“I had the Regency Skope E195 77" single sided electric Fireplace installed. It is the best investment I have made in my condo. I have received numerous compliments on its modern, sleek, yet warm and cozy appearance. It has made my livingroom feel so much more comfortable and enjoyable. I especially like the realism of the flame with the logs. I also like the effect from having mixed in a few of the large ice crystals, and the burning embers effect of the gray and clear pebbles. I am thoroughly enjoying my fireplace, and appreciate the ease of use with the remote. I highly recommend Regency Fireplaces.”

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Posted 4 years ago

“Provides great ambiance and comfortable heat. Easy to operate and would recommend for anyone.”

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Posted 4 years ago

Thank you for your review, Russ! We appreciate your feedback :)

Posted 4 years ago

“We love our Regency wood insert! It is a very efficient unit and heats our whole main floor, without the smoke and ash that we had with the open fireplace. This results in cleaner air in our home and no odor when it is not in use. The service we received from the seller was excellent!”

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Posted 4 years ago

“The U900 turned a room I never use into my favorite place. This is the first and last thing guest see and feel it’s warming effect such a wow stopper.”

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Posted 4 years ago

“Pleasure to work with the staff at Regency. From beginning to end it was a great experience. Staff in the Holland showroom was very knowledgeable & friendly. Installers were efficient & thorough. Would use them again for sure!”

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Posted 4 years ago

“Replaced and older Regency unit, and why question success. Love our new gas fireplace and would highly recommend our dealer on Harvard in Roseburg, OREGON. Fisher Stoves.”

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Posted 4 years ago

“A superior fireplace recommended by our professional interior designer to suit the intent of our renovation project. Displays and functions well in our remodeled modern / contemporary setting, while providing ambiance, warmth and wide - angle visibility from our dining, kitchen and sitting areas.”

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Posted 4 years ago

“Beautiful”

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Posted 4 years ago

“This is our second Regency stove and we would not buy anything but Regency. Quality product! Would not hesitate to recommend Regency!”

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Posted 4 years ago

“We are very pleased with our Regency Fireplace Insert. We have a large family room and it heats it up much faster than the wood fire did. It is also much cleaner.. We are pleased with the flame and the overall appearance of the insert.”

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Posted 4 years ago

Regency Fireplace is rated 4.0 based on 579 reviews