“The quality of clothes is great: the cloth is carefully chosen and the handwork is fabulous. I especially like the design: fashion and elegant for work.”
“Great customer service at your London Liverpool Street store. I was en route to a wedding and they had a wonderful selection of clutches and bags to choose from. The staff were so nice and made the shopping experience very fun. Thank you!”
“Much as I love the clothes in Reiss, the returns policy has to be the absolute worst. I ordered several items online and when they didn't fit correctly, I had to pay for the return. It cost me £16 !!! I will never buy from them again - I shop mostly online as I live in a very rural area far from any decent stores. Other retailers do not charge for returns - I will not be buying from Reiss online again - Ridiculous.”
“I love shopping at Reiss, but find it upsetting when I pay over £100 for a dress and then it goes on sale a few weeks later for much cheaper. They seem to do this a lot and it makes me not want to ever pay full price. I've learned to wait for the dress or top I want to go on sale so that I don't waste money, but that increases the likelihood of a ton of other people wearing the same thing. Overall the service is good and items come in good condition.”
