Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Restore does a good job of scanning my files and pinpointing problems, but when I try to repair it and I enter my liscense key it keeps coming back as invalid. I went to your web site to check my key, I enter what you sent me and it still says invalid. What can I do?
Helpful Report
Hello Thomas, Thank you for bringing up this matter to our attention and we’re sorry in causing some inconvenience. We understand that your license key shows that it's invalid. With that we have reactivated your license key again. We also send an email with your license key information on it. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
I had pc issues and bought Restoro and the additional PC service. When I recently had issues, the PC service of 24/7 was not available. I will call them soon again to recheck my PC. Restoro is not a bad program, and I have had no problems after running it. Yet, it is better than nothing, and there are a lot of fix-it programs available out there, not all of them good. I rate Restoro as "average" because along with the additional service, it is just that. Average.
Helpful Report
Hello William, Thank you for taking the time to leave us such a beautiful review. While Reviews.IO places stars next to our business, you are our real star. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat
Ich bin sehr sauer,ich habe Ihren Programm für 3 PC gekauft,aber ich könnte nur ein PC mit Ihren Programm Programmieren,und bei die beide neine Code ist ungültig,dazu muss ich ständig von neu Ihren Programm einloggen,es macht mich sehr nerves,wenn es so weiter wird gehen,werde ich mein Geld zurück überweisen ,weil so was macht kein Verkäufer, ich bin Ältere Mensch und muss mich noch zusätzlich über Ihren Programm Ärgern,es ist schon genug mit der PC Ärgern,das ist nur Betrug wie ich das sehe,ich erwarte von Ihnen,eine Positive Antwort,oder mein Geld zurück,es gibt mehrere gute Programme,welche so ein Circus machen nicht,der Microsoft ist einen Abzocker ,vor 2 Jahre habe von Euch einen Techniker bezahlt ,welche hat von mir einen Genehmigung im meinen aus weit mein PC reparieren,leider nach zwei Reparaturen,hat mir mein PC total kaputt gemacht dazu noch bei PayPal mit meiner Konto bedienen hat und doppelt Geld überwiesen ,Und von TOTAL AV am 4 ,05 ,2019 haben sich sogar zweimal mein Geld überweisen. Ich wollte die am die Polizei wegen Beraubt melden.MfG
Helpful Report
Hallo, Es tut uns leid, Ihre Herausforderungen bezüglich des Lizenzschlüssels zu hören. Wir haben eine E-Mail gesendet, die Ihre voll funktionsfähigen Lizenzschlüssel enthält. Lassen Sie uns wissen, wie sich die Dinge entwickelt haben und falls dies erforderlich sein sollte, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Telefon: 1-888-575-7583
Fast , friendly service, but a little quick to try to update. Also I'm still having a bit of trouble with my computer, however the main issues were fixed within twenty minutes. Overall I'm pleased.
Helpful Report
Hello Melissa, Thank you for the sweet note. We are glad to learn of your high praise. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat
I was told by the rep that repaired my computer not to run Restoro because they were having issues with it.
Helpful Report
Hi, Thank you for the feedback. All incompatibility issues are now being resolved by our developers. If you have additional questions please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
It took two days and more than one person but I am very happy now.
Helpful Report
Hi, We work hard to make sure every client receives personal attention, quick responses, and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat Phone: 1-888-974-6455
It's not bad but it would be more good if its clean all jung and spam as a free trail.
Helpful Report
Hello, Thank you for leaving us a review. Restoro is a unique software that repairs core operating system files by replacing wit healthy ones from our repository. This feat is patented and had been certified by the industries big players. The free trial has it's limitations regarding on how it works but we are working hard to make sure there are developments on every concerns you raised. You can also vist https://www.restoro.com/patented-technology/ for more details. You can also reach us at Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-974-6455
Was pleased with the Service Technician but not the hard sell at the beginning of the session during my initial call after I paid to get an activation code.
Helpful Report
Hello, It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat Phone: 1-888-974-6455
Got my computer working
Helpful Report
Hello! Thank you for the review. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat Have a good day!
computer like everything needs maintenance, hope that I really needed it . Money is very tight and I'd hate to feel that I'dbeen taken advantage of. Technicians were great. Will check it out as much as I know .Thanks
Helpful Report
Hello Debra, Thank you for your trust. We are glad to have helped with your computer problems. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat
my problem is that out of the blue I can not open my "Seagate Free Agent Goflex (Drive E) detachable hard drive" ...while RESTORA helped me to open it so that I could transfer my files out to my computer hard dive it did not fix the problem I am having .ie " normal operational access to my detachable hard drive"
Helpful Report
Hi Peadar, We want to first apologize for any inconvenience or problems that these issues caused you. You've mentioned that you still need assistance with "normal operational access to my detachable hard drive". Kindly check your email as we created a ticket to assist you better. You may also reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!
5 довольно хорошо для стареющего ПК
Helpful Report
Привет, Благодарим вас за то, что вы уделили нам время, предоставив нам положительные отзывы об услугах, которые мы предоставили. Будьте уверены, что мы постоянно обновляем наше программное обеспечение, чтобы обеспечить решение проблем операционной системы Windows. Если у вас есть дополнительные вопросы, пожалуйста, свяжитесь с нами по следующим каналам: Электронная почта: support@restoro.com Хорошего дня!
I purchased a one year unlimited program. copied key number to paste where requested but it would not paste now I no longer has the key code what do I do?
Helpful Report
Hello Byron, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We have reactivated your license key and send it to you via email. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!
I have tride to pay 2 or 4 times. I get the message hat paying will an hour or more, but my experience is that payment is impossible, I wait for hours and nothing happens. I am used to pay on the net, but I have never experience a program that says "it will take an hour - and then after an hour nothing happens. Så I have to give up buying Restore, which I am sorry for, for it is a good program 6938133 1578830567 xtc9c Andreas Frehr, Denmark frehrdue£webspeed.dk
Helpful Report
Hello Andreas, We want to first apologize for any inconvenience or problems that these issues caused you. And thank you for bringing this to our attention. Our system have still more way for improvement. This incident will serve as a reference for us to thrive and provide more quality service. We're happy to know about your interest to the software. We would like to take this opportunity to somehow turn around the situation. Please do contact us back using the details below so we can further assist you. Rest assured that we will be looking into this incident carefully. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
very helpful thanks
Helpful Report
Hi Robert, Thank you for giving us this proverbial pat on the back. We are glad to learn we were able to help you with your computer. To help us better our services may we ask inputs on how we can improve them for you? #Goalto5Stars Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Was disappointed that never received a call back at the time was told took way longer than was told.
Helpful Report
Hi, Thank you for bring this matter to our attention. We work hard to ensure that we deliver the most effective and efficient service as much as possible. We are saddened to hear that we have not hit this mark for you. Your feedback will definitely make us work better and find our areas to improve. Expect that the turnaround time should improve the next time you need our help. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455
it was not successful
Helpful Report
Hi Hugo, Thank you for leaving us a note. We are unsure what you mean by "it was not successful". We can only assume that there were some challenges that the software didn't fix. Please note that Restoro works uniquely helping take care of the operating system and is unfortunately limited to third party applications. Could you share us more information on what you were trying to fix please? Email: support@restoro.com Phone: 1-888-974-6455
Too early to tell
Helpful Report
Hi Alvin, Thank you for taking the time to leave us a feedback. Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers and make your computer work the way you want it to be. Please don't hesitate to contact us whenever you need assistance or if you have any questions. We are available 24/7 to attend to your PC needs. Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!
I contacted Restoro to renew my subscription. I ran into all sorts of offers for other products and services. It left me with the impression (rightly or wrongly) that I could not proceed until I accepted at least some of the offers. My renewal subscription cost me a lot more than I had expected. The personnel were rapid talking and difficult to understand. After a long time on the phone (I think about an hour) I agreed to other products because i had to get off the phone for other commitments. I told the persons that I just wanted to renew my subscription but they went on and on. To get off the phone I accepted other subscriptions.
Helpful Report
Hi Terrence, Thank you for posting a review and we are sorry that your experience didn’t quite match your expectations. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Please don't hesitate to contact us whenever you need assistance or if you have any questions. You can always reach us out through our support channels below: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!
They were very helpful,nothing wrong.
Helpful Report
Hi Pamela, Thank you for the positive feedback on the service that we provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!
Restoro Limited is rated 4.6 based on 10,168 reviews