Revolut Reviews

Name: Revolut
Rating: 1.33

1.3 Rating 1,360 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

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Metrics

1.3

Based on 1,360 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 1 star review on 17th January 2026

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am client of Revolut. I recently discovered that Revolut does not provide statements for failed transactions (their support confirmed this) so there is no way to prove to another bank that you tried a transfer, and cannot hold responsible the recipient bank for denying a perfectly correct transaction. Revolut is faced with aggressive measures from other banks (at least here in Romania) and payments from Revolut are simply denied without reason leaving us unable to do anything about it.”

Helpful Report

Posted 2 years ago

“Took my money for a card terminal then denied me and closed my account without refund. Customer service is awful. 30 minutes to not answer 3 simple questions. Automated notifications and emails do not match what is going on in the app or web portal. Total shit-show. Reporting to the police and the financial ombudsman right now. Avoid!”

Helpful Report

Posted 2 years ago

“Since 28th of September my account have been attend and when I spoke with the support they says the the account under review what you don't understand what's what's mean review when they say this is a security review what you cannot but you cannot even make any reaction in your account and they're using the word of regulation every time and they says it's a new regulation what you didn't have any information or exception accept about the regulation what do you make by 9 of October 28 my account is attend and I can't use and after the moment they still Liars and says hopefully soon all the kind of foolish they can say to you they will say to you and you cannot say anything else except with weight and weight when the release your money from your account it's really become horrible and useless application and it's not even anyone can be Trust such kind of a scammers. Like all the scammers using regulations to be covered their scammers by the regulation it's become untrust applications untrust bank entrust regulations”

Revolut 1 star review on 16th October 2023

Helpful Report

Posted 2 years ago

“Extremely poor customer service with repeated scripted responses. The trading account is not operating correctly for over two months (including not being able to see profit or losses for individual stocks or for the entire portfolio)and I still have not any resolution. The support desk will not provide manager details or facilitate contact with supervisors/managers.”

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Posted 2 years ago

“Revolut's app advertises "0.1% cashback on all your transactions in Europe and the UK, and 1% everywhere else." However, when I spent in Kyrgyzstan, I was surprised to find that Kyrgyzstan, a Central Asian country, has been included in the list of European cashback regions, which seems arbitrary and lacks clarity. Additionally, I tried to get a comprehensive list of countries covered under the Ultra Package, and all I could find on their website was "Ultra plan members enjoy 0.1% cashback on domestic and 1% on international transactions." I've reached out to their support team and waited 1 month, yes 1 month, and regrettably, haven't received a satisfactory response yet.”

Helpful Report

Posted 2 years ago

“It's become one of the useless application what you are making now is completely foolish they make some quality review what is over then 3-weeks blocking they count and you cannot make any transaction or received or send you cannot touch your money inside the account it's really something respect for the clients”

Helpful Report

Posted 2 years ago

“This should be reported to financial ombudsman and should never be allowed to practice in any shape and form anywhere in the world The most disgusting experience I hove lost plenty of money without me authorising This is a platform for all common criminals to operate There are zero security checks and balances AVOID THEM AT ALL COSTS THEY ARE THE THUGS I WILL MOST DEFINITELY REPORT YOU TO FINANCIAL OMBUDSMAN”

Helpful Report

Posted 2 years ago

“The bank closed my account without any warning, I am now facing all sort of struggles, they are saying it would take up to 14 days to get back to, no explanations at all. Can't get hold of a human to speak to! Very, very bad!”

Helpful Report

Posted 2 years ago

“Never use Revoult bank ever again because it’s a fraud it doesn’t help its customers at all there were several unauthorised transactions done from my account but still they didn’t help me get it back and it’s customer service is very poor and very useless they should band this bank even it’s off no use at all and every customer service advisor repeats the same usual thing again and again never use Revoult it’s not worth it I have lost lots of my money with them..”

Helpful Report

Posted 2 years ago

“Revolut Bank total disgrace to their profession Revolut of all the banks I have ever experienced or tried over the years, are to my mind, categorically the worst I have ever had the misfortune to experience. My wife and I have Power-of-Attorney over my mother-in-law’s financial affairs, due to her suffering from two forms of dementia, Alzheimer’s and Vascular. Following her removal from home by the Crisis Management Team of Newcastle upon Tyne Social services, we agreed to move my mother-in-law into our home. Under our authority vested in us by The Power-of-Attorney document, we closed my mother-in-law‘s accounts and transferred them to Revolut, for what we thought was safe keeping, but what a HUGE mistake that was. Upon receipt of the funds, which we thought had been placed safely under Revolut’s care, they froze them, saying they needed to do security checks, We fulfilled those security checks via the supply of photographs of the documents plus a video of the documents. Yet they insisted on asking for a physical copy. We twice asked for an address and twice our request was ignored, I asked what other options are available, and they immediately said it would take up to 12 days to make a decision. This, despite the fact that I made it clear that my mother-in-law is moving in with us imminently, very likely within the next 7 days and we have to meet the cost of this move as well as arrange a care support of Home Care. By holding onto these funds illegally they are directly affecting a woman in a serious case of mental decline and this is totally unacceptable and I will be making a complaint to any and all relevant financial authorities. The cooperative bank who originally held the accounts, efficiently released the funds, quickly on the basis of our legal authority, which Revolut seem to have taken upon themselves to ignore. I will be seeking legal redress for compensation for any payments we are forced to make which were designed to be met from the transferred funds. Revolut are an absolute disgrace to the banking community and any banks who are linked with them, should hang their head in shame. Revolut are the most uncaring and unprofessional banking institution I have ever encountered, do yourself a favour and look at their competitors instead. We will, of course, never use this bank ever again and my suggestion is to anyone considering using them, DON’T, give them a VERY wide berth. Anyone seriously thinking of moving their accounts should think twice, Revolut are nothing short of a disgrace and an embarrassment and bring banking in general into complete disrepute. AVOID AT ALL COSTS!”

Helpful Report

Posted 2 years ago

“Revolut is fraudulent. I took a free trial which I never used, and I tried to end the trial but it was too complicated. They have billed me because it is a Pro plan that the trial was on. They want to bill me again to go down to Standard, and it is only from Standard that you can terminate the plan. I refuse to pay - Revolut is a scam. I am reporting to the Australian Cyber Police unless they terminate my plan and waive the fees.”

Helpful Report

Posted 2 years ago

“I have been asked continuously for documents, selfies, videos of myself, fingerprint access... i believe they are overdoing it. I am turning to Bizum that it is more reliable and it is directly connected to BBVA Spain. We need to slow down with letting these entities using and abusing us. We are slaves of financial entities and it is all our fault.”

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Posted 2 years ago

“Thieves and crooks run by Russians out of Canary Wharf”

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Posted 2 years ago

“The worst bank service , be carful they can make you crazy and block your money”

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Posted 2 years ago

“I opened business account recently with Revolut . After some funds went to the account, unexpectedly Revolut block my account without any explanation, I tried contacting agents through the App but received only useless replies: Sorry sorry sorry. They gave me few days to move my money and closed the account. With no explanation at all. Shocking . My business suffered because of this shocking experience and customer Service wrote me one apology sentence. Don’t trust Revolut , I think it’s a scam business. Stay away !”

Helpful Report

Posted 2 years ago

“Poor service, too many handlers dealing with you complaint. Was able to show that transactions had occurred that were not performed by me and they still said nothing was wrong, this crowd are a sham, do not open a revolute account and if you have one close immediately.”

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Posted 2 years ago

“I wish I had read these reviews before signing up with Revolut. They have locked me out of my account. I can deposit money (big surprise), but then I am prohibited from taking my own money back. Horrible. No customer service. No way to reach a live person, just plain awful. GIVE ME BACK MY MONEY REVOLUT!!!!!!!”

Helpful Report

Posted 2 years ago

“Attention🚨🚨🚨🚨🚨🚨 This bank is flipping joke thing I recommend any not to ever even try open and account with this scams £500 was taken off my account and to thing was done about it is a joke and biggest scam ever . If you want your money lost then go ahead and open one”

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Posted 2 years ago

“Shocking Service once you are locked out and verification fails. Never run a business with them . Impossible to contact. There isn't an option for no contact in the multiple choice”

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Posted 2 years ago

“0 costumer service! Terrible company, stay away!”

Helpful Report

Posted 2 years ago

Revolut is rated 1.3 based on 1,360 reviews