“Ridepanda is an extremely professional business.
I have nothing but good things to say when it comes to their customer service, their bike selection and their fantastic web site.
I wouldn't shop anywhere else.”
“Great customer service. Even though the Lectrics were delayed, they made sure to inform us and also answer any questions thereafter with expediency. They also gave us complimentary warranty for the bikes because they were delayed, which is nice too.”
“I have the the xr ultra amd I got the basic gotrax my basic scooter is faster then the xr and takes off faster as well yet I paid 120 more for the xr only for in to be water resistant I'm disappointed in that I only get it take a 20 min ride befor my batt is at 1 bar from a full on both scooters they are only 2 weeks old”
“Customer service was pretty good.
But the ride 1 up core 500 is awesome! I absolutely love it.It’s very fast and sturdy all the components are high quality and the battery gets a decent range.it has a built in headlight and even a built walk assist feature that you can engage to give you a little help while walking your bike.”
“First, I love the bike. It's been a good as I hoped for when I decided to buy the Ride 1 Up 500.
The assembly and control directions leave a bit to be desired. The crank assembly is opposite to what the directions indicated, and left me with a couple of uncertainties on what is a critical element of the bike.
The information, both the manual and the linked video, on programming the control window fell short of being sufficiently clear. I still am mystified at how to get to some of the functions. You really should get that clarified. I notice others commenting on the same thing on the video.”
“Well, customer service has been communicative at least, so add one star for that. I was sent the wrong size bike, though. This bike was also missing several necessary parts, so even then, I couldn’t try it out. It’s been a few weeks, and while customer service is responsive to my questions, they still haven’t given me any real answers, much less taken concrete action steps to get the right bike or parts to me!”
“Ride panda’s customer service is excellent. I had a concern when my roadster came marked as a size medium when a small was ordered. Sarah followed up contacting the shipper for an explanation with the mixup. She later assured me that the bike inside the box was a size small per the specs. Whatever the reason, I got what I wanted. Thanks, Sarah.”
