Login
Start Free Trial Are you a business? Click Here

RIFT Tax Refunds Reviews

4.4 Rating 734 Reviews
83 %
of reviewers recommend RIFT Tax Refunds
Read RIFT Tax Refunds Reviews
Visit Website

Phone:

01233628648

Email:

info@riftrefunds.co.uk

Location:

Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,
Ashford
TN25 4AZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very efficient and good feed back
Helpful Report
Posted 10 years ago
Thanks Michael, great to hear you're happy!
Posted 10 years ago
I think that rift couldn't of been any better or easier!!
Helpful Report
Posted 10 years ago
Hi Bobby, thanks for your feedback we're blushing!
Posted 10 years ago
Very good and effective. Determined to work for others intrest. Good customer care and nice people with good manners.
Helpful Report
Posted 10 years ago
Thank you Kofi for your kind comments. Hope you got to spend your refund on a treat
Posted 10 years ago
So far it's took over 2 months and still haven't received anything as of yet. I received messages saying things are being actioned but so far nothing. Considering there fee I thought it might happen quicker.
Helpful Report
Posted 10 years ago
Hi Martin, Lucy from our quality and service team just tried to call sorry we couldn't get through. We’re really sorry you are experiencing delays with your refund. There's currently an unprecedented level of delay at HMRC for dealing with post and processing expenses claims. We have been told this is due to them implementing a new system. We understand they are now running a recovery plan to catch up on the backlog but unfortunately they are quoting an average of 5 to 6 months to deal with claims submitted as a P87, and this is provided there is no additional checks into the claim. We will continue to apply pressure for them to pay out as quickly as possible and will let you know when we have any further news.
Posted 10 years ago
After contacting RIFT I was sent claims forms and they dealt with the claim quickly and hassle free which I'm happy with would use again .
Helpful Report
Posted 10 years ago
Thank you Craig :) hopefully we'll be able to get you a nice refund again next year!
Posted 10 years ago
Brilliant service and a very helpful team
Helpful Report
Posted 10 years ago
Thank you Shaun! I hope you got to buy something nice with your refund :)
Posted 10 years ago
Good communication takes bit longer to sort out than originally informed but Good service overall.
Helpful Report
Posted 10 years ago
Thanks for your feedback Diana, sorry it took longer than we'd told you we're always trying to improve our communication with HMRC which will allow us to give better estimates in future.
Posted 10 years ago
A professional and efficient service; providing good results with the minimum fuss.
Helpful Report
Posted 10 years ago
very pleased with the professionalism of RIFT. Unhappy that I have been waiting 8 weeks for HMRC to pass on my money that is due considering that they are quick enough to collect it or any money you are due to them.
Helpful Report
Posted 10 years ago
Couldn't of asked for a better service.
Helpful Report
Posted 10 years ago
Thanks Jake! Glad you're happy
Posted 10 years ago
Everything is made easy for you. Quick to get a settlement figure from the tax office but it takes ages to get the actual payment.
Helpful Report
Posted 10 years ago
Thanks for taking the time to review Paul, I'm glad you found it easy. We're working hard to encourage HMRC to pay out refunds more quickly so hopefully you'll get your cheque a little faster next year :)
Posted 10 years ago
When I ticked the box that I would be interested to find out if I was entitled to a tax refund, little did I know that it would lead to a £3463 pound refund after RIFT had taken their percentage. I am thrilled and found them very thorough and professional. They did everything they said they would and within the time they stated. Thank you very much
Helpful Report
Posted 10 years ago
You're very welcome Michael! Thanks for your review, your team will be delighted to know you're happy
Posted 10 years ago
The staff are friendly and always leave a reminder if i need to contact them about my refund
Helpful Report
Posted 10 years ago
Thanks Barry!
Posted 10 years ago
So far of my claim rift has done all the work and have great people working on there team and am happy with the claim I am getting back to me thanks again graham thrower
Helpful Report
Posted 10 years ago
Thanks Graham, glad you're happy. Don't hesitate to get in touch if there's anything else we can do to help
Posted 10 years ago
Service was fine, will probably use them again.
Helpful Report
Posted 10 years ago
Thanks for taking the time to writ ea review David, if there's anything we could have done to improve our service we'd love to hear it from you
Posted 10 years ago
Excellent service, very good communication
Helpful Report
Posted 10 years ago
Thanks Steven!
Posted 10 years ago
Very friendly and professional service. Claimed money back that I never knew I was entitled to. The consultants that I spoke to were helpful and explained everything simply so you knew at all times what was happening. Recommended to all my colleagues.
Helpful Report
Posted 10 years ago
Thanks Daine, great to hear you're happy :) hopefully be sending you some more cash soon for telling your colleagues!
Posted 10 years ago
Very helpful
Helpful Report
Posted 10 years ago
Thanks Christopher, hope you enjoy your refund!
Posted 10 years ago
I am always kept up to date with matters, anything wanted they call as soon as, to sort out your business quicker, if you need to no anything they are more than welcome to help, I can't at this present moment have any complaints with the good work there doing for me,
Helpful Report
Posted 10 years ago
A brilliant professional service, could not fault it!
Helpful Report
Posted 10 years ago
RIFT Tax Refunds is rated 4.4 based on 734 reviews