Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and swift delivery. Highly recommended”

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Posted 3 years ago

“Not user friendly, not intuitive. Customer Support is not sending pre loaded circular how to print tips. Very frustrating. Vastly overrated.”

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Posted 3 years ago

Hi Bridget, Please can you provide us with your order number and we can take a look into this issue for you. Kind Regards, Eden

Posted 3 years ago

“Products are great and delivery is always excellent. Would highly recommend.”

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Posted 3 years ago

“Went on the 4 hour barbecue course 15th May. It was amazing and way beyond my expectations. A great day with great people. It has totally changed the way I will barbecue in the future. I cannot recommend highly enough. Many thanks Alan from Barley”

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Posted 3 years ago

“Large assortment selection, good prices, excellent service. Would highly recommend.”

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Posted 3 years ago

“Just what I needed as it is all that is required for me & my wife”

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Posted 3 years ago

“Very good price on my Weber Genesis...good delivery and kept me informed”

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Posted 3 years ago

“Easy to find. Friendly staff.”

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Posted 3 years ago

“Perfect Weber foil trays for our BBQ. Very quick delivery thanks.”

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Posted 3 years ago

“good and reliable, delivered as promised”

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Posted 3 years ago

“Great price and swift delivery. Highly recommended :-)”

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Posted 3 years ago

“Easy to order, delivered in good time as described”

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Posted 3 years ago

“As ever this company is the fastest from ordering to dispatch. Great customer service and product.”

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Posted 3 years ago

“Excellent service, easy to assemble bbq stand 😊”

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Posted 3 years ago

“I used Riverside to buy a small Weber Q bbq in 2013 and my experience was so good that it was the first online retailer I went to to look for an upgrade to a Weber Spirit. I was not disappointed - excellent prices, optimal communication and fast and fuss-free delivery.”

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Posted 3 years ago

“Very quick and efficient with goods being delivered the next day. Unfortunately there was a manufacturers fault with one item but it was replaced within 24hrs of contacting them. Have used them previously and will use them again.”

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Posted 3 years ago

“Riverside is like the red light district for BBQ’ers, everywhere you look there’s something else you want to get your hands. The problem with Riverside, it reminds me of being a child in a sweet shop and only having 50p, I want everything and I’m left pondering for hours at what to spend my money on. 🤣”

Riverside 5 star review on 15th April 2023

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Excellent service Wouldn’t hesitate to use you again”

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Posted 3 years ago

“Great price, excellent customer service, called to confirm delivery date, called on day to confirm delivery time. Easy instructions to follow when assembling, have yet to use but looks the business”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews