Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great BBQ selection, super quick delivery and very helpfully, prompt customer service after I misread the delivery details 😊”

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Posted 3 years ago

“Excellent service, fast delivery and good communication, along with competitive price”

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Posted 3 years ago

“Quick efficient service, with better prices than other retailers.”

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Posted 3 years ago

“Bought a Webber BBQ on here. Saved about £70 compared to their sites and shops. Arrived promptly with no issues. Love the BBQ best one we’ve ever had. Fantastic quality for the price.”

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Posted 3 years ago

“I purchased another Weber BBQ from Riverside (My third to the collection) Simple purchase. Best price online and super fast delivery. Top notch company with fantastic after sales. My Weber came with a factory defect and Ellie sorted this for me within a couple of hours. No nonsense, straight up, professional after care. Could not recommend Riverside enough. Thanks and I look forward to future purchases from yourselves”

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Posted 3 years ago

“Excellent store super fast delivery. Carry all my bbq needs”

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Posted 3 years ago

“Efficient delivery. does what it says on the tin!”

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Posted 3 years ago

“Decent prices, fast and efficient delivery. Will definitely use again.”

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Posted 3 years ago

“Placed my first order with Riverside and was very impressed with ease of ordering and speed of delivery. Product was received within 24 hours👍 Will have no hesitation in order again and would certainly recommend to family and friends.”

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Posted 3 years ago

“Excellent next day service. Very happy with garden furniture.”

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Posted 3 years ago

“Excellent service from Riverside”

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Posted 3 years ago

“Delivery and service was fantastic. I found the product elsewhere, however delivery was 7-10 days. Riverside had the product with me next day.”

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Posted 3 years ago

“Very professional set up. Item arrived promptly. Communication excellent. Thanks 👍”

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Posted 3 years ago

“Once again a fantastic service from Riverside. 4 bags of Traeger pellets received in good time and condition. The ordering process was easy with no problems. Communication from the company was great. Thank you Riverside.”

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Posted 3 years ago

“Good communication from Riverside re the status of the order & the item arrived on time.”

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Posted 3 years ago

“Easy to order, great prices, delivered in no time nothing missing”

Riverside 5 star review on 6th June 2022

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Posted 3 years ago

“Great value and exceeded on delivery expectations”

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Posted 3 years ago

“Great prices and fast delivery. Excellent customer service too. Will not hesitate to use again. Highly recommended.”

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Posted 3 years ago

“Excellent service and competitive price BBQ. Would be happy to use them again”

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Posted 3 years ago

“The order was handled quickly and the products arrived on time and with no issue”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews