Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what it is, but why so expensive?”

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Posted 3 years ago

“Brilliant company, will be ordering again.”

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Posted 3 years ago

“Wouldn’t hesitate to recommend Riverside for their efficient helpful service. Very courteous staff who dealt promptly and efficiently with our query over the phone.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Thank you . The BBQ we ordered arrived quickly and the delivery was on time”

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Posted 3 years ago

“As usual easy ordering and prompt delivery. Product totally as described”

Riverside 5 star review on 5th June 2022

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Posted 3 years ago

“Great price and service”

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Posted 3 years ago

“We were looking to buy a BBQ, and whilst browsing the internet, came across the one we wanted at Riverside Garden Centre. It was on offer for a great price, the site was easy to navigate and the product was delivered quickly, packaged well and we received great customer communication throughout th epurchase process. Would not hesitate to use them again.”

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Posted 3 years ago

“Fantastic price and service”

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Posted 3 years ago

“Delivered quickly and the grate was an authentic replacement as expected.”

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Posted 3 years ago

“Great price, full delivery updates, fast delivery! Great service.”

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Posted 3 years ago

“Brilliant bit of kit. Very well made and works efficiently. I would thoroughly recommend it.”

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Posted 3 years ago

“Fantastic service from Riverside. My order arrived in less than 24 hours. Could not wish for better.”

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Posted 3 years ago

“I was looking for a Webber Q and found it at Riverside. I ordered it online and it was delivered in 3 days. There were no other Webber stockists I could find with that price and service. Will definitely go straight to them again.”

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Posted 3 years ago

“First class just what I wanted & this time no problems unlike too many others”

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Posted 3 years ago

“Delivery of the webber BBQ was delayed several months due to international shipping delays.Riverside staff were essentially helpless to speed up the delivery. In the end I agreed to take another webber model that was in stock”

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Posted 3 years ago

“Riverside were very helpful in getting an order placed and sent to Northern Ireland within a few days! I would literally still be waiting on the big orange store to complete the order I had with them. My only disappointment was the model shipped was not exactly the one advertised....an easy mistake to make, and given the logistics involved in coordinatinga replacement, not one worth getting bothered over. Overall I would certainly recommend their service, and will consider using them again!”

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Posted 3 years ago

“A great Weber BBQ at a fab price with 48 hrs delivery. *****”

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Posted 3 years ago

“Extremely quick delivery, great price and very pleased with the item.”

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Posted 3 years ago

“Excellent tree, just what we wanted, very good quality. Delivery was quick and shall be ordering another one in the coming weeks.Highly recommend....”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews