Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service. After being let down by another company for the Weber stand. One phone call and it was ordered and delivered in only a few days. Will certainly use again”

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Posted 3 years ago

“Excellent , professional and speedy. Did what they said”

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Posted 3 years ago

“Absolute incredible service, delivery and products! The voucher/ points system is amazing I ordered over £170 worth of pellets and they arrived in perfect condition and on time! Thank you and I look forward to using your company again in the future”

Riverside 5 star review on 14th June 2022

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Posted 3 years ago

“Good packaging poor tracking service on delivery and didn’t come in time frame shown at purchase”

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Posted 3 years ago

“Very pleased excellent service and price”

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Posted 3 years ago

“I ordered a new barbecue after a lot of discussion with an assistant at Riverside who was very knowledgeable about the options I had and as a result it helped me make the right choice. There is no doubt that the company take customer service seriously and I would recommend this company 100% I took an option. to have this barbecue built and everything worked perfectly and staff were very happy to keep me updated with my delivery - I would always start with Riverside for any garden purchases as I trust the staff and process The courier driver let me know an hour in advance of my delivery time on a Saturday morning and was prompt curious and nothing was too much trouble. As a face of the company he certainly justified my decision to buy this product from Riverside”

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Posted 3 years ago

“Best price online, fast dispatch with good communication and tracking details. Will shop with again. Thank you for the great service.”

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Posted 3 years ago

“Parasol base arrived as described. Fast and very personable delivery service. Unfortunately 1 box of 2 was omitted but delivered next day on reporting issue. Excellent customer service.”

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Posted 3 years ago

“Great service providing Webber product”

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Posted 3 years ago

“Quick Delivery 📦”

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Posted 3 years ago

“Excellent prices and quick delivery”

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Posted 3 years ago

“Great product, great service ! Highly recommend!”

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Posted 3 years ago

“Easy transaction with very quick delivery service! Would definitely recommend.”

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Posted 3 years ago

“The Weber BBQ received had one leg with an indent, while the BBQ bowl was missing paint in a couple of places.”

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Posted 3 years ago

“Quick delivery and the Weber BBQ tools were perfect. Many thanks!”

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Posted 3 years ago

“Excellent service and product”

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Posted 3 years ago

“Can’t fault the service ordered on a Friday and received the goods on the Tuesday. With the way the world is at the moment that service is second to none. The products arrived well packed and at a super competitive price.”

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Posted 3 years ago

“Excellent service at a very competitive price . Also had a question while putting our BBQ together which was answered quickly and solved my problem.”

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Posted 3 years ago

“Fantastic prices, very quick delivery. Ordered twice so far, will be submitting another order again soon.”

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Posted 3 years ago

“Arrived on time great prices very pleased all round”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews