Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some sauces. Arrived the next day. One was leaking so gave RiverSide a call and they immediately sent out a replacement. First class service and excellent customer service. Will definitely be returning. Ian W”

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Posted 3 years ago

“Purchased a Weber Compact charcoal BBQ. Riverside were offering the best price I could find. Easy to order online, great communication from purchase through to delivery. Purchase delivered a day earlier than expected. Excellent service, would recommend.”

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Posted 3 years ago

“Ordered Weber Grill over Jubilee Weekend. Cheapest price by far and was delivered by the Tuesday. Kept up to date with order progress and delivery throughout, excellent service.”

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Posted 3 years ago

“Great company to do business with. Next day delivery order in full can’t complain. Great product exactly as described and a competitive price. Well done”

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Posted 3 years ago

“First class service and communication. Highly recommend”

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Posted 3 years ago

“Very efficient, excellent service.”

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Posted 3 years ago

“Easy online purchase and quick delivery.”

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Posted 3 years ago

“Great product, very quick shipping.”

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Posted 3 years ago

“Competitive price and delivered efficiently”

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Posted 3 years ago

“Barbecue was best price on the internet and delivered quickly as promised”

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Posted 3 years ago

“Easy to order and a nice range online but items arrived damaged.”

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Posted 3 years ago

Hi Romain, Sorry to see this. Please could you email your images alongside your order information to sales@riversidegardencentre.co.uk so we can then get this all resolved for you? Kind regards, Ellie

Posted 3 years ago

“Really helpful staff with vast knowledge good stock levels”

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Posted 3 years ago

“Purchased the grill at a great discount during the platinum Jubilee. Riverside has an excellent customer service.”

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Posted 3 years ago

“Very good company, really good value, fast delivery, will keep using”

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Posted 3 years ago

“I’m so excited to be using my Weber Chimney with my new Weber BBQ for Father’s Day. The process of purchasing the Chimney online was very easy and delivery was on schedule x”

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Posted 3 years ago

“We bought. A Petromax skillet (20cm) from Riverside, who kept us informed of the delivery date. It arrived well packaged.”

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Posted 3 years ago

“Prompt delivery. Not much more to say as I’ve not had any interaction with Riverside!”

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Posted 3 years ago

“Exceptional price and customer service - prompt delivery - and I am very grateful to the Riverside team their help.”

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Posted 3 years ago

“Standard Weber BBQ 57cm. Also Chimney Starter Kit and Stainless Steel Brush. Very happy with purchases, deliveries and, in particular, Riverside Customer Service, who followed up on a query and rang back with a reply the next morning.”

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Posted 3 years ago

“As usual reasonable prices speedy delivery and good communication”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews