Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend. Very good. Swift delivery and when DPD delivered to wrong address. They immediately sent out a replacement. Which arrived next day.”

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Posted 3 years ago

“Thank you for your fast delivery the bbq is beautiful and didn’t take long to put up .we cooked that night thank you so much”

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Posted 3 years ago

“Excellent service, delivery was less than 24hrs! Very impressed.”

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Posted 3 years ago

“Pleased with the quick despatch of the BBQ, less impressed with the rude and unhelpful delivery driver”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Always have what you need. Speedy delivery”

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Posted 3 years ago

“Over the last year, I have purchased a number of products with Riverside. And the least I could say is that the quality of their products is excellent and they are extremely efficient to have the products delivered very quickly. The customer service is also well above average! :-) Even if the quality of the products sold by Riverside is excellent, it doesn't mean you will never found a defective product. But even if, like for me, you should be unfortunate enough to receive a defective product (or breaking because of a manufacturing defect within the period of warranty), we can rely on the Riverside customer service: very quick to get back in touch with you, to discuss the issue, and from the moment you can provide some pictures to better explain what the issue is, they will endeavour to have the product (in my case) replaced by a new one and delivered to you as quickly as possible (the day after or as soon as they have the product again). I can only recommend Riverside, and I won't hesitate to buy more products from them, should I need to do so, as I know I can rely on Riverside for everything. Thank you Riverside! Keep on your excellent job! :-)”

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Posted 3 years ago

“I’m just glad I didn’t pay Webers price”

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Posted 3 years ago

“Very satisfied with Alexander Rose high back garden chairs. Very satisfied with sales and delivery process.”

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Posted 3 years ago

“Really great quality Webber BBQ cover and excellent price. Really speedy delivery”

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Posted 3 years ago

“I’ve used Riverside many times. Very speedy delivery, good product and decent price.”

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Posted 3 years ago

“Quick delivery and no complaints”

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Posted 3 years ago

“Fast efficient service.”

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Posted 3 years ago

“Very efficient service with no problems.”

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Posted 3 years ago

“Purchased Webber side tables, great price and fast delivery!”

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Posted 3 years ago

“Excellent service; communication regarding delivery was good; driver was extremely helpful. Product good too!”

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Posted 3 years ago

“I’m really disappointed that the product arrived unwrapped, so my husband’s Father’s Day surprise was ruined.”

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Posted 3 years ago

“Easy to use website, item was in stock as stated and my BBQ was delivered in super quick time. What more could you want?”

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Posted 3 years ago

“I was really pleased to find a replacement grill for my barbecue on the website. It was at a competitive price. I placed the order and the delivery was quick and efficient. I am very impressed by the service and would order from Riverside again.”

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Posted 3 years ago

“amazing charcoal product - wouldnt buy any other - well worth the price good delivery all good”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews