Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always satisfied with all my traeger supplies. Cannot fault them. Thank you Riverside.”

Helpful Report

Posted 4 years ago

“Bought an artificial Tradescantia to replace my unsurprising failed attempt at growing one in the wrong conditions. Husband saw it and joked "let's see how long this one lasts" - completely didn't realise it wasn't real! Good quality, realistic fake plant and delivery as stated.”

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Posted 4 years ago

“The switch for the bbq fitted perfectly”

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Posted 4 years ago

“Speedy delivery not tried product yet as it was a Xmas gift. Excellent price and well packaged would shop here again”

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Posted 4 years ago

“This is the second time I have placed an order with Riverside for a large BBQ. The order was dispatched within 24 hours and the product was exactly as I had hoped. Excellent value for money.”

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Posted 4 years ago

“Ordered a Christmas present and was so impressed with the service and speed of delivery. Highly recommend”

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Posted 4 years ago

“Item was as described. Arrived much quicker than the time suggested on the website (days not weeks). Very impressed. Will buy from Riverside again.”

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Posted 4 years ago

“Excellent service - quick and reliable”

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Posted 4 years ago

“Amazing product, excellent service & very helpful. Would definitely order from Riverside garden centre again.”

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Posted 4 years ago

“I would always use Riverside as their service is excellent. They supply a quality product that I have found hard to source elsewhere, and at a reasonable price. Delivery is very speedy. Top notch all round.”

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Posted 4 years ago

“Third time I’ve purchased from Riverside and they give the impression of being a very efficient company. I’ve mainly bought BBQ products. Super-fast despatch and good customer service.”

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Posted 4 years ago

“The item was delivered very quickly, which is good, but it's impossible to properly review the product as it is still in its box and awaiting presentation for Christmas: it's a good-looking box though and it rattles nicely like a good present should!”

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Posted 4 years ago

“Ordered a garden table and chair set which arrived within the timeframe. Communication was really good and prompt. Very good people to deal with.”

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Posted 4 years ago

“Purchased as a gift. Not used yet but it sounds great”

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Posted 4 years ago

“The go to place in the UK for BBQ products. Shipping, prices and quality are top notch.”

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Posted 4 years ago

“I was most impressed by the service I received from Riverside when I ordered a rotisserie for my Weber barbecue. I was constantly informed of each stage if the transaction from confirmation of order through dispatch and delivery only two days later. Most efficient and reassuring service and highly recommended.”

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Posted 4 years ago

“Placed an order online. The package was shipped the same day and delivered the next day. Excellent service.”

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Posted 4 years ago

“Great cover, Great Price and Great delivery. What more could you ask for.”

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Posted 4 years ago

“They had what I wanted in stock and at a great price. Delivery was very fast but sadly my item wasn't protected in anyway so it arrived very battered. A little padding would have gone a long way. As it was a gift, I've had to remove it from its box which doesn't have quite the same effect.”

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Posted 4 years ago

“Easy and very quick service, and fast delivery 👍”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews