Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic company to deal with - I buy all of my Traeger consumables and bits from these guys. Good prices (lots of special offers too). Great communication and well packed. Highly recommended.”

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Posted 3 years ago

“Excellent service and well packaged.”

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Posted 3 years ago

“I had been looking for a Weber charcoal bbq for a while after seeing my sons and realising what a quality pice of kit they are . Found Riverside to have the best deals going and purchased a MASTER TOUCH 5750, easy purchase , fast delivery , easy to build out of delivery box, can’t wait for summer .”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Good!!!!!!!!!”

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Posted 3 years ago

“First time I’ve dealt with Riverside and I’m impressed with the service and products. Each item in my orders was delivered very quickly and arrived in good condition. I returned one item as I found it to be surplus to my needs, the credit note was issued very promptly. Definitely I will do further business with Riverside and recommend them to others.”

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Posted 3 years ago

“Excellent service and fast delivery. 2nd time I have used riverside and would highly recommend.”

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Posted 3 years ago

“Really easy to order online, website was really easy to use, the cheapest price around, delivery was within 2 days, turned up in great condition. Would buy from here again.”

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Posted 3 years ago

“A refreshing change to a world dominated by Amazon. Riverside are specialists in their field, evidently love what they are doing and are very responsive and helpful on the phone. A rarity in the current environment of e-commerce!”

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Posted 3 years ago

“Good communication prompt delivery. Item (Weber firepit) well packaged and as described”

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Posted 3 years ago

“Awesome!!”

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Posted 3 years ago

“Service was great arrangement was made with the call centre when to deliver which was done 5star”

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Posted 3 years ago

“I have purchased the restaurant charcoal before. It is much better quality than some other great BBQ brands and we will continue to buy it. I ordered it on a Saturday and we had it on Sunday morning in time for the BBQ in the afternoon!”

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Posted 3 years ago

“Arrived very quickly, which has saved the Weber a couple of soakings. Thanks.”

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Posted 3 years ago

“Easy ordering process. I’ve had my eye on this BBQ for a while, and made a really good saving on usual list price. Contacted me to agree suitable delivery date and delivered as planned.”

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Posted 3 years ago

“I have bought a few faux orchids over the years most of which end up in the charity shop. The one bought from Riverside is really good and the moss very realistic. This won't be heading to the charity shop 😁it will go in my guest room 😁”

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Posted 3 years ago

“Good quality, fast delivery”

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Posted 3 years ago

“Product supplied as expected, no dramas, but nothing exceptional either. It was a simple purchase transaction.”

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Posted 3 years ago

“Very quick at posting and item arrived well packaged.”

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Posted 3 years ago

“Excellent service from order on line to delivery”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews