Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Riverside service and delivery service is top tier. Bought off of them a couple times now and have had no issues. My go to for all things grills”

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Posted 4 years ago

“Great service and quick delivery. Can't wait to try out my new Weber Smokey Mountain 47cm. The second Weber I have ordered there and hopefully won't be my last. 10 out of 10. Thanks.”

Riverside 5 star review on 20th January 2022

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Posted 4 years ago

Hi Julian, Thank you so much for leaving us a review! We're so glad that you love your smokey mountain,enjoy! Have a lovely weekend. Kind Regards, Eden

Posted 4 years ago

“Quick efficient service”

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Posted 4 years ago

“I spotted the Weber Genesis St steel BBQ on the website at a cracking price and did not hesitate, Riverside did the rest, they delivered on time and with no dramas. Thanks to all.”

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Posted 4 years ago

“Prompt service, good value, very happy with transaction”

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Posted 4 years ago

“A fantastic company to deal with - I buy all of my Traeger consumables and bits from these guys. Good prices (lots of special offers too). Great communication and well packed. Highly recommended.”

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Posted 4 years ago

“Excellent service and well packaged.”

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Posted 4 years ago

“I had been looking for a Weber charcoal bbq for a while after seeing my sons and realising what a quality pice of kit they are . Found Riverside to have the best deals going and purchased a MASTER TOUCH 5750, easy purchase , fast delivery , easy to build out of delivery box, can’t wait for summer .”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Good!!!!!!!!!”

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Posted 4 years ago

“First time I’ve dealt with Riverside and I’m impressed with the service and products. Each item in my orders was delivered very quickly and arrived in good condition. I returned one item as I found it to be surplus to my needs, the credit note was issued very promptly. Definitely I will do further business with Riverside and recommend them to others.”

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Posted 4 years ago

“Excellent service and fast delivery. 2nd time I have used riverside and would highly recommend.”

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Posted 4 years ago

“Really easy to order online, website was really easy to use, the cheapest price around, delivery was within 2 days, turned up in great condition. Would buy from here again.”

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Posted 4 years ago

“A refreshing change to a world dominated by Amazon. Riverside are specialists in their field, evidently love what they are doing and are very responsive and helpful on the phone. A rarity in the current environment of e-commerce!”

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Posted 4 years ago

“Good communication prompt delivery. Item (Weber firepit) well packaged and as described”

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Posted 4 years ago

“Awesome!!”

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Posted 4 years ago

“Service was great arrangement was made with the call centre when to deliver which was done 5star”

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Posted 4 years ago

“I have purchased the restaurant charcoal before. It is much better quality than some other great BBQ brands and we will continue to buy it. I ordered it on a Saturday and we had it on Sunday morning in time for the BBQ in the afternoon!”

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Posted 4 years ago

“Arrived very quickly, which has saved the Weber a couple of soakings. Thanks.”

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Posted 4 years ago

“Easy ordering process. I’ve had my eye on this BBQ for a while, and made a really good saving on usual list price. Contacted me to agree suitable delivery date and delivered as planned.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews