Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant service product exactly as described weather has not permitted use yet. Looking forward to using it. Bought as a gift.”

Helpful Report

Posted 4 years ago

“I ordered the spare parts for my 20 year old weber that had seen better days. I selected Riverside as they were offering genuine Weber spare parts and free delivery. The parts arrived within three days which was perfect and has allowed by Weber BBQ to live for another few years”

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Posted 4 years ago

“Prompt service. Great price. Speedy delivery. Clear & concise instructions on how to assemble Weber together with BILT app….. Brilliant.”

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Posted 4 years ago

“Very helpful advice and prompt service. After many failed attempts to find an adaptor for my Weber BBQ online, Ellie at Riverside came up with the solution I was looking for.”

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Posted 4 years ago

“Good quality and very fast delivery +++”

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Posted 4 years ago

“Fantastic service, would recommend 👍”

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Posted 4 years ago

“Ordered it and got it next day really pleased with the quality and price”

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Posted 4 years ago

“Great very quick service from Riverside, items arrived the following day, very well packed, will definitely order again”

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Posted 4 years ago

“Quick and efficient service.”

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Posted 4 years ago

“The recent bbq training course was “absolutely fantastic!” Great food, great staff and really good fun.”

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Posted 4 years ago

“Good price, fast service. Highly recommended”

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Posted 4 years ago

“Splendid team to deal with!”

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Posted 4 years ago

“Quick easy straightforward ordering process and service and efficient delivery.”

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Posted 4 years ago

“Great service, great delivery, what's not to like!”

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Posted 4 years ago

“My first time buying from Riverside. What a pleasant experience! Excellent price, delivered quickly and information about my order from start to finish. If only all companies worked to this standard.”

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Posted 4 years ago

“Always get my webber cial and wood chunks from here as they are the cheapest also a fast delivery aswell”

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Posted 4 years ago

“Great product and amazing service”

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Posted 4 years ago

“Very easy to order online and delivery was fast. I was kept well updated on the progress of the order from purchase to delivery.”

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Posted 4 years ago

“Can’t beat Weber coals, good long burners when you need them. And to boot fast efficient and friendly service from Riverside, will be happy to use again.”

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Posted 4 years ago

“Needed a replacement charcoal grate for my Weber. This site is brilliant. Pricing slightly lower than I could see elsewhere and reasonable delivery charges. Best of all, I ordered at 10pm Saturday and it was with me first thing Monday. Nice packaging with no plastic tape or bubble wrap. Excellent customer experience all round.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews