Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, would recommend 👍”

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Posted 3 years ago

“Ordered it and got it next day really pleased with the quality and price”

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Posted 3 years ago

“Great very quick service from Riverside, items arrived the following day, very well packed, will definitely order again”

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Posted 3 years ago

“Quick and efficient service.”

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Posted 3 years ago

“The recent bbq training course was “absolutely fantastic!” Great food, great staff and really good fun.”

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Posted 3 years ago

“Good price, fast service. Highly recommended”

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Posted 3 years ago

“Splendid team to deal with!”

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Posted 3 years ago

“Quick easy straightforward ordering process and service and efficient delivery.”

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Posted 3 years ago

“Great service, great delivery, what's not to like!”

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Posted 3 years ago

“My first time buying from Riverside. What a pleasant experience! Excellent price, delivered quickly and information about my order from start to finish. If only all companies worked to this standard.”

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Posted 3 years ago

“Always get my webber cial and wood chunks from here as they are the cheapest also a fast delivery aswell”

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Posted 3 years ago

“Great product and amazing service”

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Posted 3 years ago

“Very easy to order online and delivery was fast. I was kept well updated on the progress of the order from purchase to delivery.”

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Posted 3 years ago

“Can’t beat Weber coals, good long burners when you need them. And to boot fast efficient and friendly service from Riverside, will be happy to use again.”

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Posted 3 years ago

“Needed a replacement charcoal grate for my Weber. This site is brilliant. Pricing slightly lower than I could see elsewhere and reasonable delivery charges. Best of all, I ordered at 10pm Saturday and it was with me first thing Monday. Nice packaging with no plastic tape or bubble wrap. Excellent customer experience all round.”

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Posted 3 years ago

“My items were promptly despatched and delivered and came safe and sound. I would recommend a riverside for big and small purchases.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good & quick service”

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Posted 3 years ago

“I only purchased a gift voucher, but the staff were extremely helpful when I tried to buy in the store instead of on-line. Will definitely be back to buy something for my garden.”

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Posted 3 years ago

“Purchase was easy and quick”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews