Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied! Quality stud to buy on, fast delivery! I do a purchase Sunday evening, and without extra fee for postage monday morning was delivered!! Thank you Riverside!!!”

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Posted 3 years ago

“A very prompt service. It was one of a very few places that still had stock of this wonderful heater. I would certainly return to Riverside in future for their efficiency and sensible pricing.”

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Posted 3 years ago

“I have been helped by Eden at Riverside today. Best customer service experience I think I’ve ever had. Nothing was too much trouble Couldn’t recommend this store any higher…….absolutely fantastic and thank you!!”

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Posted 3 years ago

“Excellent! Helpful rand rapid response to online questions and everything you could need to get the best out of my Weber Q1200 with very fast delivery. Many thanks”

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Posted 3 years ago

“Best price i could find. Order some other bits as well to try. Very happy with everything. Very fast delivery. Will definitely be back for more.”

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Posted 3 years ago

“Great service, 5 stars!”

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Posted 3 years ago

“I’m really happy with my Weber grill purchase, delivery was so fast… I had to confess to my husband about the purchase as it arrived sooner than expected!! Will definitely be shopping with you again!!”

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Posted 3 years ago

“Had problem with no wheel pins for my traveler bbq 😢 but Riverside sorted it very promptly well done to customer services am very happy thanks Would recommend to friends again thanks”

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Posted 3 years ago

“Easy to order on their website, good range of items and fast delivery. Very pleased.”

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Posted 3 years ago

“Really good stock of genuine Weber parts, prompt delivery and clear description on the website (so little chance of ordering the wrong part). Well done.”

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Posted 3 years ago

“Really quick delivery and genuine proper branded items. Really pleased.”

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Posted 3 years ago

“Evcellent delivery service and the product works brillantly with my Cantilever Parasoul.”

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Posted 3 years ago

“I'm a returning customer! Communication is great. I've bought from twice now and the artificial plants are such good quality and very realistic. Would highly recommend.”

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Posted 3 years ago

“1st class service Riverside.”

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Posted 3 years ago

“Great service and prompt delivery”

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Posted 3 years ago

“Absolutely brilliant service product exactly as described weather has not permitted use yet. Looking forward to using it. Bought as a gift.”

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Posted 3 years ago

“I ordered the spare parts for my 20 year old weber that had seen better days. I selected Riverside as they were offering genuine Weber spare parts and free delivery. The parts arrived within three days which was perfect and has allowed by Weber BBQ to live for another few years”

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Posted 3 years ago

“Prompt service. Great price. Speedy delivery. Clear & concise instructions on how to assemble Weber together with BILT app….. Brilliant.”

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Posted 3 years ago

“Very helpful advice and prompt service. After many failed attempts to find an adaptor for my Weber BBQ online, Ellie at Riverside came up with the solution I was looking for.”

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Posted 3 years ago

“Good quality and very fast delivery +++”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews