Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my grey bench, it is sturdy and easy to fix the legs on. Looks nice too. As this is a large item delivery I was hoping that I would be contacted to arrange the delivery date, however it was just shipped a few days later and the courier sent a message telling me it was to be delivered the next day, I was due to be out and had to cancel a long awaited outing. Not terribly happy with this part of the process.”

Helpful Report

Posted 3 years ago

“Really great service at a good price; would definitely use Riverside again and would highly recommend.”

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Posted 3 years ago

“First time ordering online with Riverside, quick delivery and packaged well. Will definitely use again!”

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Posted 3 years ago

“Really Very Good”

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Posted 3 years ago

“Very good service and fast delivery. Impressive range of bbq’s and accessories”

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Posted 3 years ago

“Excellent produce with prompt first rate service. Brillient.”

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Posted 3 years ago

“Excellent service and prices ordered lunchtime yesterday and received lunchtime the next day couldn’t ask for better than that Thanks Riverside.”

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Posted 3 years ago

“Easy to use website and product delivered on time and good quality”

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Posted 3 years ago

“A fantastic price, great quality product, excellent service and super swift delivery.”

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Posted 3 years ago

“Excellent and speedy delivery will 100% use this company again”

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Posted 3 years ago

“Item received was as advertised. What was surprising, it was delivered on. Sunday, with free postage, amazing.”

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Posted 3 years ago

“A very good, easy to navigate website. Purchased a Weber Spirit 2 BBQ. A very competitive price. Slight hiccup with the delivery but that was the fault of the delivery company. First time purchaser from Riverside but will definitely be a regular customer now.”

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Posted 3 years ago

“Item arrived on time as advertised in great condition. Good service.”

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Posted 3 years ago

“Exceeds all expectations. Just wish they stocked so much more stuff so I can buy more.”

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Posted 3 years ago

“Love your service! Order from them from over a years and never had any issues. My last order completely smashed me. Place order on Friday, courier knock to my door Sunday morning! Thank u one more time!”

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Posted 3 years ago

“Excellent service, quick and efficient delivery, very competitive pricing.”

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Posted 3 years ago

“I have bought several things from Riverside and they never fail to deliver within a couple of working days. Superb selection of Weber bbq equipment.”

Riverside 5 star review on 21st February 2022

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Posted 3 years ago

“Great website, very user- friendly and immediate delivery. Win win many thanks”

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Posted 3 years ago

“Excellent online service. Super fast delivery of my Weber BBQ. Came by pallet delivery and the driver even wheeled it into the garden. 5 star.”

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Posted 3 years ago

“Always superb from Riverside”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews