Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Items were well packed and delivered”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Got all my items, well packed”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Yes, l have always like to shop at Robinson during the days in the 90s…especially the closed door sales…missed those days. Anyway, as much as l prefer to shop in person, lm impressed with the delivery service provided here, very fast but wonder why the items were delivered separately.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Prompt delivery. Great discount too—cheapest Vitamix in SG.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“I enjoy the shopping with Robinson and I am impressed by your customer services by Ms Rowena. Very fast response to issue and courteous in her writing to customer”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Posted 3 years ago

“Robinson online, checkout, payment and delivery good.”

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Posted 3 years ago

Hi Nurul, thank you so much for taking the time to provide a review. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Good experience shopping on Robinsons’s online store. Very good experience and fast delivery! Will definitely shop on its platform again!”

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Posted 3 years ago

Thank you for the kind rating, Teo. We’re so happy your visit to Robinsons went well. Let us know how we can help you with your next purchase.

Posted 3 years ago

“good product and service.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Excellent deal and very timely delivery. Thanks!”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Cheers!

Posted 3 years ago

“Quick delivery, seamless purchase experience. Prefers app based experience compared to web browser”

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Posted 3 years ago

Hi Chee! Thank you so much for the 5-star review. We appreciate it. We understand that you prefer the mobile application view but don't you worry we will get there soon! Thanks for your time and patience! Let us know how we can help you with your next purchase!

Posted 3 years ago

“Fasr delivery Updates status on delivery arrival Prompt action & reply to my request”

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Posted 3 years ago

Hi Dawn, thank you so much for the 5-star review. We are excited to see you with your next purchase. Let us know how we can help you. Cheers!

Posted 3 years ago

“The price is competitive and delivery is fast. Thank you.”

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Posted 3 years ago

Hi, thank you so much for the 5-star review and for sharing your kind words with the community. Let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“Thank you for swift response when I had questions about my order and delivery”

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Posted 3 years ago

Thank you for the 5-star review. We value the positive review about how we assisted you with your questions about your order and delivery status concerns. We are more willing to help you in any way. Do not hesitate to chat with us or send us an email at support@robinsons.asia. Let us know how we can help you. Cheers!

Posted 3 years ago

“Delivery was very prompt with good packaging. Items received are of good quality as expected of Robinsons. Happy as before, although would still prefer the physical store. Miss Robinsons.”

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Posted 3 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We understand that you prefer the physical store but for now, we will be operating online only. Not to worry, we will assist you in any way. Do not hesitate to contact us via email at support@robinsons.asia or hop into our live chat support online. See you!

Posted 3 years ago

“I bought some products online like Leifiten mop and manuka honey. But I did find the products cheaper elsewhere and gave some feedback to the company.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“Very good website & easy to use. Excellent support staff. Keep it up..!”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Thank you!

Posted 3 years ago

“V prompt delivery”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Robinson offers real sale👍”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!

Posted 3 years ago

“Fast delivery and huge promotion”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Let us know how we can help you with your next purchase.

Posted 3 years ago

“User friendly online purchases, fast respond n update of order n delivery.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews