Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery! Got the item in 2 days!”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase!

Posted 3 years ago

“Excellent customer service!”

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Posted 3 years ago

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Robinsons. Cheers!

Posted 3 years ago

“Efficient delivery. Goods received within 48 hours. Tsuru bowls and bath towels nicely packed just like Robinson in store experience. All received in perfect condition. Catalog in Online store and experience can be improved.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will also ensure to work on our Catalog on our Online store. Thanks for the feedback.

Posted 3 years ago

“Reputable department store”

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Posted 3 years ago

“Delivery is right on time. Good”

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Posted 3 years ago

“Fast delvery”

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Posted 3 years ago

Thanks so much for sharing your experience with us. We hope to see your order again soon.

Posted 3 years ago

“Impressive Good price Good delivery Looking forward to more awesome deals.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase, Jessica.

Posted 3 years ago

“Responsive to queries and very prompt.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Follow-up after my confirmation on placing my orders was good. Very well informed on the outcome of my orders.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase! Cheers

Posted 3 years ago

“Great quality product”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review. We appreciate it, Kayson.

Posted 3 years ago

“Prompt delivery. Products are of good quality at reasonable prices. 👍”

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Posted 3 years ago

“Purchase was smooth”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Cheers!

Posted 3 years ago

“very prompt service”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“Thank you for the wonderful online shopping experience. Robinsons has always been special to me.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Robinson has always been My fav shop and glad that you have online shop now. Product n delivery are all good.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Let us know how we can help you with your next purchase! See you!

Posted 3 years ago

“Good service.. and will give update on their delivery status..and response fast when I had enquiry”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Prompt delivery.”

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Posted 3 years ago

“Very reliable and prompt delivery. Very good Quality of product.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 3 years ago

“Competitive price. Fast delivery.”

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Posted 3 years ago

Hi, we're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing. Let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“The items were all in good condition. Packaging was good also. Only I got 2 pink towels instead of 1 blue & 1 pink bath towel.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We will send you an email regarding the towels that you have received.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews