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Robinsons Reviews

4.2 Rating 1,945 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,945 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Happy New Year! Thanks for the prompt delivery amidst the festive season; i was pleasantly surprised. Items arrived in pristine condition. Thanks to deliveryman who delivered too.
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Posted 2 years ago
Always loved the store for its Customer Service which was the best I found in SG; so pleased to say this has translated directly to the new "online" platform!!
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Posted 2 years ago
I am amazed by the service quality level especially on the delivery part - it was so efficient and quick.. almost less than a 24hrs turnaround time to deliver my orders from the time of my online purchases made with them. Brilliant!
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Posted 2 years ago
Offer was reasonably good and item was delivered on time as arranged.
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Posted 2 years ago
Fast and reliable!
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Posted 2 years ago
Usually the products are of good quality and sometimes there are good offers. The best assurance is that any faulty or defective products purchased can be returned and refunded.
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Posted 2 years ago
Hi there, the customer service staff Carolyn was very polite, responsive, professional and helpful. She helped me expedite an urgent order.
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Posted 2 years ago
Very quick delivery, within 3 working days Love it :)
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Posted 2 years ago
Material is food n delivery is fast
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Posted 2 years ago
Very efficient Help Contact in regards to queries.
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Posted 2 years ago
Delivery was ok.
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Posted 2 years ago
Ok to received ok in packaging ok in condition cheap in price
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Posted 2 years ago
High quality service and products
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Posted 2 years ago
The item was received a couple of days earlier than expected and in good condition thanks for the good customer service.
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Posted 2 years ago
The purchases are value for money with the deep discounts. Products recriver are of good quality.
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Posted 2 years ago
Fast and seamless delivery.
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Posted 2 years ago
Fast delivery :)
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Posted 2 years ago
Goods were delivered quickly and in condition. Very satisfied
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Posted 2 years ago
Great Sale.
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Posted 2 years ago
Purchased from Robinson always is my pleasure and especially the quality and delivery on time.
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Posted 2 years ago
Robinsons is rated 4.2 based on 1,945 reviews