Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and great prices. So pleased with how all the information for the various products were clearly stated on their website making it easy for me to decide on which product suited my needs best. Also great that they indicated that different stocks came from different warehouses and may arrive at different times. Helped manage my expectations.”

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Posted 2 years ago

“I have been shopping at Robinson’s in-store many years now… missing the store in orchard. Online products are good . Thank you”

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Posted 2 years ago

“Smooth and quick delivery. Item delivered by original supplier and installed on the spot.”

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Posted 2 years ago

“In the past I used to enjoy shopping in your stores , mens section for shorts and especially shirts for shirts. Was happy when the online shopping became available and the clothing standards and products never changed , still great quality.”

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Posted 2 years ago

“Order was delivered really quickly!”

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Posted 2 years ago

“I love to buy from Robinson because the products are top quality and the price is reasonable”

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Posted 2 years ago

“Excellent service and timely delivery. Excellent value for money and the great quality product”

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Posted 2 years ago

“Prompt delivery!”

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Posted 2 years ago

“Received the bedsheet sets in good condition, even though they aren't opened yet”

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Posted 2 years ago

“Quality shirts that arrived early Love the shirts design & materials”

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Posted 2 years ago

“I received both the Bolster and the Hugging Pillow in pristine condition and properly packaged. However, I only need one Hugging Pillow, not two, because I did not envisage the pillow to be twice the length that I need. I would like to return one Hugging Pillow if that is okay, the one which I have not opened yet (still in its original packaging), even if it means I should buy something else to replace it. I have written to Robinson but yet to get a reply.”

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Posted 2 years ago

“Transaction was smooth and prompt, unfortunately I did not get the colour I wanted.”

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Posted 2 years ago

“Delivery of item was fast. Within few days of placing orders. Item was well received and carefully packed, too.”

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Posted 2 years ago

“Good sales items”

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Posted 2 years ago

“Delivery was fast.”

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Posted 2 years ago

“Prompt delivery and quality products!”

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Posted 2 years ago

“Pleased with my online purchase of bath and face towels from Robinsons. The order was processed promptly and smoothly and I received my purchases within 3 working days in good condition. Order website could be more intuitive and user friendly, I hope this can be improved. But quality of towels were good and absorbent.”

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Posted 2 years ago

“Enjoyed the quality products offered during Robinsons Sale.”

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Posted 2 years ago

“Happy New Year! Thanks for the prompt delivery amidst the festive season; i was pleasantly surprised. Items arrived in pristine condition. Thanks to deliveryman who delivered too.”

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Posted 2 years ago

“Always loved the store for its Customer Service which was the best I found in SG; so pleased to say this has translated directly to the new "online" platform!!”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,943 reviews