Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Received items well wrapped.”

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Posted 3 years ago

“Very good customer service. I order 4pcs of the shower gel but bcos they left with 2, they called me up immediately and told me about it and i gotten my refund fast too!”

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Posted 3 years ago

Hi Sandy, thank you for taking the time to share this positive rating! We will make sure to share this with the customer service team to let them know to keep up the amazing work. We look forward to serving you for many years to come!

Posted 3 years ago

“I want to comment on Robinsons' for their excellent response to a wrong item that was delivered. They corrected it by collecting it back the next day after I complainted and then delivering the correct item the day after.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Let us know how can help you with your next purchase. Cheers, Pow!

Posted 3 years ago

“Happy with the purchase experience. Hope to see more brands on the shopping list.”

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Posted 3 years ago

“Easy to find the items i want, simple to use website”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase!

Posted 3 years ago

“Products arrived in time and nicely packed.”

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Posted 3 years ago

“I am very happy with my purchase and orders. Thank you Robinson. I found the supplements I was looking for and the eye cream was on sale too”

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Posted 3 years ago

“The experience from purchase to receipt has been very good, synonymous with the Robinsons brand. Good job!”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Always love to visit the physical store but since this has gone, the online store is the next best thing. Easy to navigate and delivery smooth.”

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Posted 3 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience.

Posted 3 years ago

“This is my 2nd purchase & I'm very please with the product. The delivery went very smooth. Overall very happy with the services.”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons.

Posted 3 years ago

“Matches our old glasses … thank you …. Prompt delivery too”

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Posted 3 years ago

“Great customer service. Had to exchange a purchase for a different size and Rowena was a great help. Responses and exchange went very smoothly. Thank you.”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. See you on your next purchase!

Posted 3 years ago

“Every product was received on time and quality products were sold. I am very pleased”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“The delivery was done very promptly and items arrived in good condition. Had to return an item and was managed very well by the customer service staff who is friendly & professional.”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Thanks for the feedback! See you on your next purchase!

Posted 3 years ago

“Very good selection of products. Quick delivery and seamless navigation on the website too!”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons.

Posted 3 years ago

“My first time ordering Robinsons online which i felt very convenient. Especially they have sales and hassle free.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“Convenient and ease of shopping online. Good quality products that I am assured of.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“My favourite store!”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“Awesome. Bought two smells. of Sukin Botanical Wash. Wonderful. Will buy again. Great to shower. Highly recommended.”

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Posted 3 years ago

Rashid, the team here at Robinsons is thrilled to receive such great rating, thank you.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews