Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item is as promise. The packaging was professional as expected.”

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Posted 3 years ago

Hi Paul, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Professional and efficient.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“You are living up to the gold standard service that Robinsons has always been known for”

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Posted 3 years ago

“Service exceeded my expectations indeed. The bag i ordered was directly shipped from Italy to Singapore. It was a pleasant hassle free transaction. Thank you!”

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Posted 3 years ago

“It’s was good deal for the set of bedsheet. Hope I will enjoy the comfort while sleeping in it.”

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Posted 3 years ago

“Excellent service, as always. The delivery was fast. The return was acted on quickly and with no fuss.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Very good quality bed linen Fast delivery”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Return of goods policy makes me feel more confident shopping at Robinson.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Great product. Wide selections. Varities. Quality”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Abdul!

Posted 3 years ago

“My first online purchase from Robinsons since the retail stores shut for good. Got a great deal on a pillow and silk pillow cases. Delivered in perfect condition.”

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Posted 3 years ago

“I like the Robinson On Line. It did not disappoint. Thank you Robinsons”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!

Posted 3 years ago

“Very satisfied with the service (purchase, refund and delivery)”

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Posted 3 years ago

Sathiah, the team here at Robinsons is thrilled to receive such great rating, thank you!

Posted 3 years ago

“Quick delivery, excellent quality products. good to buy on sale because it is pricy.”

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Posted 3 years ago

Hi Louise, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Good Service in packaging and delivery by Q10. Thank you”

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Posted 3 years ago

Hi Ratna! We're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing.

Posted 3 years ago

“Online ordering was a breeze! Item was well packed & delivery was fast. Most importantly, the sales price was fabulous!”

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Posted 3 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 3 years ago

“Prompt service. My order was delivered the next day”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Prompt and accurate delivery!”

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Posted 3 years ago

Hi Didi, we're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing. See you on your next purchase! Cheers

Posted 3 years ago

“A wrong order was sent but customer service team managed to follow up promptly. I'm impressed. Thanks for the assistance.”

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Posted 3 years ago

“Great value and service. Thanks”

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Posted 3 years ago

“Always had great memories of Robinsons and the variety of good quality products it offers.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews