ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karen was superb in answering all our questions very efficiently. Top notch.”

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Posted 1 year ago

“My telephone call was answered quickly. Jack was excellent. We were cut off but he rang back immediately. Also he sorted a more convenient alternative flight for me, and at no extra cost. As he knew this would take sometime he told me to ring off and he’d ring back when it was sorted. Again he did this and rang back as soon as he had arranged it. He then completed my booking which was done efficiently and courteously. We have used ROL on numerous occasions and always found them to be efficient, good value and very helpful.”

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Posted 1 year ago

“Excellent service, Donna answered all our queries and was extremely helpful and supportive. Once again brilliant service from ROL.”

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Posted 1 year ago

“Sally provided a top notch service for my recent booking for an APT river cruise from Cambodia to Vietnam. My preference is always to use ROL where I can because they provide not only good deals for worldwide cruises, they are efficient, very reliable and most of all extremely helpful. Each enquiry is dealt with the same diligence and today Sally's approach was no different. I always feel I get a personal service from ROL.”

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Posted 1 year ago

“helpful and efficient.”

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Posted 1 year ago

“Very helpful, polite and patient”

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Posted 1 year ago

“Jasmine was very patient and helpful and very knowledgeable on the holiday I was interested in. It was a pleasure to deal with her. Keep up the good work x”

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Posted 1 year ago

“very interesting promotional information. Excellent advice and information with the rol booking and swift telephone system. Everything was easy. thank you”

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Posted 1 year ago

“Helpful agents”

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Posted 1 year ago

“Very happy with service provided”

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Posted 1 year ago

“The chap who answered our questions and then took our booking was lovely and very efficient.”

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Posted 1 year ago

“Very helpful and friendly staff, nice to actually talk to someone when choosing a holiday”

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Posted 1 year ago

“I like thank Jo your booking agent, for helping me make this River Cruise.”

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Posted 1 year ago

“Efficient and helpful service.”

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Posted 1 year ago

“Very polite and efficient service from the lady. It was quick and easy to make a booking. Thank you.”

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Posted 1 year ago

“Expected a long wait to be dealt with on a Saturday morning, probably one of their busiest days, but phone was answered quickly and my booking made with no trouble at all. Very pleased”

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Posted 1 year ago

“Very helpful on phone booking questions all sorted”

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Posted 1 year ago

“Super efficient service and attention to detail.”

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Posted 1 year ago

“Very easy to book, questions answered, very happy.”

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Posted 1 year ago

“Easy booking by telephone. Friendly and very helpful agent. Speedy communication on flights at time agreed. Excellent experience.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 614 reviews